Dyfed Telecom Recenzje 174

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Had Dyfed Telecom out to fit a Starlink and out door access point for me. Joe the engineer was great and had it up and running in no time. There were a few teething problems but Joe was on the end of... Zobacz więcej

Oceniono na 5 z 5

I felt quite anxious when our internet service cut out this friday morning. I had admin to work on and have two teenagers at home. I got through to Doug on the tech support helpline quite quickly. Unf... Zobacz więcej

Oceniono na 4 z 5

Increased my rating from 2 to 4 stars, quite a struggle securing an engineer- more engineers needed to support this company’s customer base. Issues now resolved, thank you

Oceniono na 5 z 5

Amazing service enquired about Dyfed telecom on the 11th of march and Joe Kendall came out the next day to do a speed test, got me from 15 mb to 200+ very friendly and helpful can’t recommend joe and... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca usług internetowych
  2. Dostawca usług telekomunikacyjnych

Napisane przez firmę

Whether you need faster broadband in rural Wales, the latest full fibre speeds in urban areas, mobile phones and SIMs or the latest phone systems for your business, our team of Engineers and sales specialists based across Wales can help. Here's how: Faster rural broadband If you're fed-up with Netflix constantly 'buffering' or having to reboot your router ten times a day, we feel your pain! There IS a solution though. Our team are experts in finding the right solution for those areas where it's just not possible to get fast fibre or copper cable internet right now. Plus the equipment and installation needed to get you faster internet speeds are available entirely free of charge with an Access Cymru Broadband Grant. Talk to the team for more information. Business Phone Systems If your business depends on its phone system - then talk to us, and move to the latest phone system, at a fraction of the cost of older systems, with no expensive phone system hardware and finance agreements. Talk to the experts in Wales for business phone systems.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

174 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Excellent

Broadband been great for last 3 years, just did it again for cheaper price and got me a new phone as well. Zach explained everything very helpful, always get a great service with Dyfed

8 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Fast rural broadband - great service!

I reached out to Dyfed Telecom when looking into a solution for very poor broadband connection. Toby contacted me to run through my options, and was quick to organise a survey to check eligibility for a government grant to support the installation.

The whole team were very knowledgeable and have provided great service during the installation process, from Toby and Melica in the sales & customer support team, to Doug and Rhys with the installation.

Highly recommended - thanks all!

28 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Excellent knowledge by Dan and service was top class.
Paul did an immaculate job on installing equipment. Service connected within two days
Top class all round and will definitely recommend to others.

4 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

No contest - stunning company

This company has been, by far, the best we have worked with in a very long time. They are a professional, knowledgeable and solution-focused team who take time to understand and appreciate their customers’ needs, communicate extremely well and take pride in their work and approach. They have been so helpful - from advising on what is possible, to appreciating what broadband providers would make a real difference in our location (rural) to making the grant application process easy to installation and follow-ups via WhatsApp chat. It has - on every level - been such a positive experience from start to finish … and we’ve gone from 2-4mbps to 269mbps on latest Speedtest. Dan and Elliott are as ‘top-notch’ as you can get and I cannot recommend this firm highly enough: a real ‘breath of fresh air’ in today’s business climate!

9 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Dyfed Telecom Broadband Service

I got in touch with Dyfed Telecom after a friend had used them and told me how they helped them supply broadband to their rural property. I gave them a call, they took some details, then I was contacted by Dan Parry, Dan was first class from start the finish and answered every question I had.
When it came to fitting the tech to our home we had Paul who was spot on, he explained everything to us before he started and did I tried job of hiding the cable. Paul went over and above to help me with a problem I had and with the support of the Dyfed team got it sorted as quick as my new broadband. I can’t thank you both enough for helping us with broadband we can actually use.

24 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Customer service spot on

Switched to Dyfed telecom a number of years ago now, highly recommend this company, customer service is spot on. Recently dealt with Dan who looked over our contract and was able to get a great price.
Always someone to talk to if you have any problems. If I could give them 10* I would 😃

2 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

FABULOUS CUSTOMER SERVICE AND CARE

A massive THANK YOU to Dan & Paul they have been very fast and helpful fitting our new wifi.
There has been no wait times or annoying waiting in telephone hold ups.
I WOULD HIGHLY RECOMMEND THIS COMPANY IF YOU HAVE POOR WIFI LIKE US WITH SKY.

13 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

So helpful!

Great Service, we had a 4G setup at the farm running all our cameras

I recently took out a mobile with Dyfed Telcom it was delivered and setup for me, Aaron was great highly recommend!

3 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Dan Parry- brilliant customer service…

Dan Parry- brilliant customer service helped me out massively helped me to understand everything with the grant wouldn’t have been able to do it without him.

Elliot- engineer on the day fast friendly service again couldn’t ask for anybting better.

Both a credit to the company. Cheers lads

11 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

Brilliant service, got top quality broadband fitted for the location I live in (which no other providers could do) couldn’t be happier with how it’s all turned out!

4 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Brilliant and friendly company

Brilliant and friendly company. All the staff were friendly and knowledgeable and gave us the best solution for where we are. We had Starlink installed by Dyfed and the who process was made simple even how to apply for the grant. The system is very easy to connect to and is faster here in rural wales than fibre was in Port Talbot. I highly recommend Dyfed!!

31 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

Zach came out to test our speeds we could get with Dyfed as we had been having nothing but problems with BT. Told us about grant which BT never told us about! Bit of difficulty getting the grant but Dyfed helped every step of the way. Brilliant hard working staff, difference between BT was night and day. Very glad to have got our internet sorted!

24 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Great communication

Great communication! The service was great as we were a business in an area where we could only receive slow broadband which was not good enough for what’s we needed. We contacted Dyfed Telecom and they were out with a few days to install the equipment. Would recommend if you struggle with broadband speeds.

21 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Fabulous service and customer service

We have been dealing with Dyfed Telecom for a couple of years now and I must say that they are a first class company to deal with. The service is extremely reliable with amazing speeds. A recent issue we had was dealt with very quickly and efficiently and they're all a very friendly team. We couldn't recommend them highly enough.

13 maja 2024
Opinia niezależna

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