Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Zobacz więcej
I loved the item which I ordered but sadly, it didn't work properly. However, after I reported this, I was straight away sent a replacement which is perfect. Excellent and very friendly customer se... Zobacz więcej
I ordered a “midnight” Chuug tankard as a gift for a dear friend. It arrived within 2 days of ordering ! Fantastic ! The quality and attention to detail are excellent and I know my friend will be deli... Zobacz więcej
Informacje dotyczące firmy
O Dust and Things
Napisane przez firmę
Dane kontaktowe
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, Zjednoczone Królestwo
- 03452221501
- support@dustandthings.com
- dustandthings.com
4,6
Doskonała
2 tys. recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Personalised wedding cheeseboard
Lovely item ! Very pleased good customer service . Dispatched quickly and well packed. Can’t fault this company. My 3rd order from them very pleased. Thank you
26 listopada 2023
Good experience
Good communication and product was received promptly and well packed. Recommended
27 listopada 2023
Fantastic customer service
Fantastic customer service , very patient, thrilled with my granddaughters 1st Christmas decoration
26 listopada 2023
Always great products and service
I have used Dust and Things on several occasions and their service has always been punctual, with products arriving in great condition.
25 listopada 2023
I ordered a product (personalised…
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within 24 hours they had sent me a replacement product.
What an excellent service and well done. Thank you
11 grudnia 2023
Opinia niezależna
Lovely product and excellent…
Lovely product and excellent communication from Gemma G and Ellie.
1 grudnia 2023
Several emails asking me to rate my…
Several emails asking me to rate my product bought at Dust & Things - But I have not received my product.
I cannot really rate what I have not received I'm afraid
24 listopada 2023
Odpowiedź od Dust and Things
Hi James,
Thanks for taking the time to leave us a review.
We've been trying to contact you regarding your order, and are currently awaiting a response to proceed.
Our apologies if these emails had been missed. Would you mind checking your inbox for our emails and any spam folders please? We're unable to proceed without a response I'm afraid.
Once we've received a response we'll be more than happy to create and ship your order right away.
Love and thanks,
Gemma U
Not received any communication this…
Not received any communication this time about my order , dont even know if they have the order , such a shame as my first purchase was really good. I’m finding it difficult to contact them to see where my order is
27 listopada 2023
Great gift
So helpful, excellent customer service. Item looks lovely, arrived quickly, well packaged.
Lamp is a Christmas gift for granddaughter.
27 listopada 2023
Quality and speed
25 listopada 2023
Mans walnut jewellery box
Some initial issues with the lettering not going through on the order and delivery arrived later than expected which was the fault of Royal Mail. Overall the quality of the box is good with a deep walnut colour . It is larger than expected with an internal mirror. It will be gifted.
27 listopada 2023
I ordered in 26 th November and haven’t…
I ordered in 26 th November and haven’t received my item. Have sent an email and no reply
26 listopada 2023
Odpowiedź od Dust and Things
Hi Nicola,
Thanks for taking time to leave feedback.
I can see that we had contacted you on the 27th November and again on the 4th December due to a personalisation issue with your order. We are unable to proceed without a response to our emails, so please do get back to us via email so we can get your order processed.
Love and thanks
Gemma G
Lovely personalised chopping board
26 listopada 2023
Great comms when there was a glitch…
Great comms when there was a glitch over the name, sent to a friend as a Christmas gift which she opened early, she loves it!
26 listopada 2023
A smile of our face!
Gemma went to the extend to assist to reply to all my enquiries and I appreciate it!
26 listopada 2023
Very pleased with my order and it was…
Very pleased with my order and it was delivered well wrapped and promptly.
25 listopada 2023
It was a gift that arrived on time…
It was a gift that arrived on time correctly executed and packaged. The recipient was delighted.
23 listopada 2023
I had the best service ever
I had the best service ever, my message was personal for a lost loved one and they did my order in record time so I could take with me to the funeral.
Would highly recommend the personal service I received and the product purchased
16 listopada 2023
Doświadczenie Trustpilot
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