Dttransfer Recenzje 

67
Wynik TrustScore: 3.5 na 5

3,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Harika Transfer Deneyimi! Şirketin transfer hizmetlerinden çok memnun kaldım. Havaalanı transferimiz sorunsuz ve zamanında gerçekleşti. Araç temiz ve konforluydu, şoför ise son derece profesyonel... Zobacz więcej

Oceniono na 4 z 5

Wir hatten eine Transfer Buchung vom Flughafen Antalya nach Side. Der Start war etwas holprig, weil unser Fahrer nicht wie geplant vor Flughafen stand. Mussten dann telefonieren 20 Minuten später kam... Zobacz więcej

Oceniono na 1 z 5

Zuerst gab es einen Fehler mit ihrer Webseite, aber statt den eigenen Fehler einzusehen, mussten wir 40€ zusätzlich zahlen, nur um doch noch zu unserem Hotel zu kommen mitten in der Nacht. Später gab... Zobacz więcej

Oceniono na 5 z 5

Hikmit was fabulous, from our first transfer from the airport to the hotel we knew we were in good hands. He was consistently kind, available and supportive to ensure our stay in Turkey was safe. Furk... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa transportowa

Napisane przez firmę

DT Transfer is a professional transportation brand founded in Alanya, Antalya — where the sun rises in its most beautiful form — by DOĞRUTUR Transportation Tourism Travel and Trade Ltd. Co. For many years, our company has supplied vehicles for travel agencies and major transportation companies, while also leveraging the most advanced industry technologies to provide seamless journeys for everyone through online sales channels. With a prestigious fleet and a discipline-based operational system, we quickly became the leader in customer satisfaction in the congress and events sector, and soon after, earned a solid reputation as the smart choice for airport transfers through the same commitment to discipline, honesty, and hard work. Thanks to our expertise, experienced team, and effective use of modern technology, DT Transfer has become the trusted, contracted transportation provider for institutions and organizations, the steadfast partner of congresses and events, and the first choice for individual guests in airport transfer services. Operating in Antalya, Isparta, Hatay, and their districts, we offer VIP Transfer, Express Shuttle, and Private Transfer services with our Economy and VIP concept vehicles — ranging from 4+1 to 52+1 capacity — accompanied by well-dressed, well-groomed, highly knowledgeable, and carefully selected drivers. Our Service Standards: ✔️ Certified, comfortable, fully equipped, and always clean vehicles ✔️ Personal accident insurance for all passengers ✔️ 24/7 transfer service ✔️ Easy and instant communication ✔️ Competitive pricing ✔️ Active online sales channels ✔️ On-site payment convenience ✔️ User-friendly booking interface ✔️ Door-to-door transfer service ✔️ Fixed prices regardless of flight delays ✔️ Experienced and trained drivers


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

67 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 62% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(67)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Avoid!!!! Or likely miss your flight.

do not use this company we had return tranfers booked for 19 people. I spoke to them 3 days before arriving and was reassured everything was in place when we arrived at airport at 1am they where hard to find blended in on a small stand among several other companies. no vehicle had been arranged for us. they kept walking away pretending to be on the phone trying to arrange our vehicles. then laughing in our faces behaving completely narcissistic other venders said we made a big mistake booking them. we kept being told 5 mins then 10 mins then half hour. then 6 of use would be picked up and the car would come back. our hotel was atleast 2.5 hours away!!!! We had already been travelling 13 hours!! we had 2 pensioners and 2 adults with mobility disabilities and 6 child with autism. it got to 2.30am and we began asking other vendors could they help as we couldnt wait any longer we were all almost crying. we ended up finding a vendor to take all 19 of us for £200 at 3am. when we got to hotel we met the rep the next day he reassured us the transfer would be fine going home he would keep in touch with them over the course of our holiday. i was also in touch with them and kept being assured that it would be a lot better service going home. they wanted to pick us up at 9.15 on return day we want happy that it was long enough as needed to be at airport for 11am so it was agreed we would be collected at 8am. 8am came no sign after calling them numerous times being told 10 mins 2mins etc the bus arrived at 8.45am . we now had 2 hours to complete a 2.5-3hr journey. the driver then decided he needed a break and stopped for a meal. antalya airport is bad at the best of times never mind arriving late with 2 pensioners 2 disabled and 6 children with autism we almost missed the flight after dragging everyone through the airport with out stopping. i sincerely hope nobody uses this company again and they shut down they dont deserve any custom at all. as by the looks of it this is a regular occurrence. To top it off the narcissists had the cheek to send the following message half way through my holiday when they didnt even complete their job. ...📍 Dear Valued Guest,

Since 2016, we have been proudly serving you with safe and reliable transfers, completing approximately 65,000 transfers each year.
However, we currently have only 216 reviews on social platforms.
Unfortunately, most of these reviews come from guests who were not fully satisfied.

That’s why we need your support.
By leaving a review using the links below, you will help us improve our service quality and serve you better in the future.

🙏 Your feedback means a lot to us.

Kind regards,
DT Transfer Team

13 sierpnia 2025
Opinia niezależna
Logo Dttransfer

Odpowiedź od Dttransfer

Dear Jessica Smullen,

Thank you for taking the time to share such a detailed review. First, we are truly sorry for the stress and discomfort you and your group experienced both upon arrival and on your return journey. Especially considering the elderly guests and children with special needs in your group, the situation was unacceptable and far below the standards we set for our services.

We would like to clarify that the incident you described is currently under a full internal investigation. The behavior you mentioned does not represent the values or professional conduct that DT Transfer stands for. We take your remarks with the utmost seriousness.

In order for us to review your booking in detail and provide you with a fair compensation, we kindly ask you to contact us directly at customercare@dttransfer.com
or via private message with your reservation number.

We deeply regret that your holiday started and ended with such stress. Restoring your trust is very important to us, and we hope you will give us the opportunity to provide you with the reliable and comfortable service that every traveler deserves.

Kind regards,
DT Transfer Customer Care Team

Oceniono na 1 z 5

Zeer slecht

De taxi chauffeur bracht ons naar de verkeerde terminal op antalya. Hierdoor hebben wij onze terugvlucht gemist. En hebben wij nieuwe tickets moeten kopen om terug naar huis te kunnen gaan. Deze kosten bedroegen 1700 euro. In plaats van uitgerust kwamen wij doodmoe thuis wij hebben de hele nacht op het vliegveld moeten doorbrengen. Vervolgens was het niet mogelijk om naar het juiste vliegveld terug te vliegen waar onze auto geparkeerd stond. Ook hier hebben wij dus extra kosten moeten maken om een taxi te nemen.
Wij krijgen geen enkele reactie maar daarmee is de zaak niet opgelost.
Het is dat we 1 ster moesten geven maar dat is deze firma niet waard
Zeer en zeer slecht.

22 sierpnia 2025
Opinia niezależna
Oceniono na 4 z 5

Wir hatten eine Transfer Buchung vom Flughafen nach Side

Wir hatten eine Transfer Buchung vom Flughafen Antalya nach Side. Der Start war etwas holprig, weil unser Fahrer nicht wie geplant vor Flughafen stand. Mussten dann telefonieren 20 Minuten später kam dann doch jemand. Das Anhalten am Straßen markt hätte auch nicht sein müssen, deswegen haben wir Privattransfer gewählt. Die Fahrt an sich war super. Bei der Rückfahrt gab es null Probleme. Wir waren sehr zufrieden. Man sollte vielleicht überlegen kostenlose Getränke mit anzubieten.

13 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Dt Transfer

Op het vliegveld in Antalya was het wel even zoeken en duurde het voor we de taxi hadden gevonden en weg konden.
Terug reis vanuit Side was de chauffeur op tijd en erg vriendelijk. Vroeg of hij even mocht stoppen om drinken te halen, was prima voor ons en heeft hij voor ons water opgehaald zonder dat wij hoefden te betalen. Chauffeur was vriendelijk

Prima taxi gehad

13 sierpnia 2025
Opinia niezależna
Oceniono na 3 z 5

Pickup at the airport was a search

Pickup at the airport was a search. The lady with the sign was talking with other companies and had the sign down on the street so I couldn’t see it. Taxi driver was waiting at the taxi place for drop off. Driving to the hotel he made a stop for his friends shop for 15 minutes. Pick up from the hotel was 10 minutes late, dropped us off at terminal 2, but we needed to be at terminal 1. Taxi costs us €5 to get to terminal 1. Not very happy about everything.

9 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Goed bedrijf

Goed bedrijf. Bij aankomst in Antalya stonden ze buiten te wachten. Het duurde eventjes totdat we aan de beurt waren. Ophalen vanuit het hotel was mooi op de afgesproken tijd! Fijne communicatie via whatsapp.

7 sierpnia 2025
Opinia niezależna
Oceniono na 4 z 5

Be aware of a crowdy arrival

The pickup from Antalya Airport was not really smooth
Very difficult to find the representative. And we had to wait for over 45 minutes before the actual drive arrived.
The return to the airport was smooth and comfortable

30 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Slechte organisatie

Slechte organisatie. Door vertraging van de vlucht heeft DT transfer ongevraagd onze rit van antalya naar alnaya geannuleerd. Het ging hier om een privé rit.
We stonden midden in de nacht op het vliegveld en met moeite kwam er een taxi die ons ophalen. Dit werd niet door DT Transfer betaald en we moesten dit direct aan de contactpersoon betalen. We kregen geen betaalbewijs waardoor onze reisorganisatie nu moeilijk doet.
De ingevlogen chauffeur was vriendelijk en heeft ons veilig naar ons hotel gebracht. Het vreemde was dat het geld van ons niet naar deze chauffeur ging maar dat DT transfer dit inde.
Met ons waren er ongeveer 6 andere Nederlandse gezinnen met hetzelfde probleem en moesten 2 zeer jongen jongens het probleem op zien te lossen.

Op de terugreis, wederom een privé rit, meerdere keren contact gezocht om zeker te weten dat we opgehaald zouden worden.
De taxi was een uur te laat en we kregen te horen door drukte op de weg, 02.15 in de nacht. En dan zonder overleg een stop onderweg waardoor we laat op jet vliegveld waren en bijna de vlucht hebben gemist.

21 lipca 2025
Opinia niezależna
Logo Dttransfer

Odpowiedź od Dttransfer

Geachte Andy Bergen,

Hartelijk dank dat u uw ervaring met ons heeft gedeeld. Wij vinden het zeer vervelend om te horen dat uw privétransfer zowel bij aankomst als bij vertrek niet naar behoren is verlopen. Dit is absoluut niet het serviceniveau dat wij onze gasten willen bieden.

Wij willen benadrukken dat vluchtvertragingen normaal gesproken door ons worden gevolgd en dat ritten niet zonder overleg geannuleerd horen te worden. Het feit dat u zelf heeft moeten betalen voor een alternatief vervoer en geen betalingsbewijs heeft ontvangen, is absoluut onacceptabel. Ook het late ophalen bij uw terugreis en de ongewenste stop onderweg stroken niet met onze procedures en beloftes.

Wij zijn direct een intern onderzoek gestart naar de betrokken medewerkers ter plaatse en naar de financiële afhandeling waar u op wijst. Uw feedback helpt ons onze service te verbeteren en soortgelijke situaties te voorkomen.

Om uw boeking in detail te kunnen onderzoeken en een passende compensatie aan te bieden, verzoeken wij u vriendelijk om uw reserveringsnummer met ons te delen via een privébericht of via customercare@dttransfer.com
.

Onze excuses voor de stress en de hinder die u heeft ondervonden. Wij hopen dat wij in de toekomst de kans krijgen om uw vertrouwen in onze dienstverlening te herstellen.

Met vriendelijke groet,
DT Transfer Customer Care Team

Oceniono na 5 z 5

Right on time and very neat drivers

Right on time and very neat drivers!
We had transfer from Antalya tot Alayna, a 2 hour drive. Our flight to Turkey we had a delay of 1,5 hours and they arranged the transfer very quickly as soon as we arrived. We were perfectly on time at the airport on the way back. Great service!

24 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I wish I could give it zero star

I wish I could give it zero star. When we arrived in Antalya, not only nobody was waiting for us, but nobody from the company was waiting behind the sign DT transfer. I had to ask someone from another company where they were.

Finally two guys arrived and told us to wait. After waiting in the heat for about 30 minutes, they took us to the bus where we had to wait for 2 hours in the bus without air conditioning, other passengers.

They went then through all other cities around instead of going straight to Alanya to deposit other people first.

The journey from Antalya to Alanya took 3 hours and a half.

Between the waiting time and the driving, it took us 6 hours. 6 hours from our arrival to the airport to the hotel in Alanya.

Avoid this scamming company at all cost.

28 lipca 2025
Opinia niezależna
Logo Dttransfer

Odpowiedź od Dttransfer

Dear Gabriel,

Thank you for taking the time to share your experience with us. We sincerely apologize for the long waiting time upon arrival and the uncomfortable journey that followed. The situation you described does not represent the service standards we are committed to delivering at DT Transfer.

Your feedback regarding the meeting point, communication on site, lack of air conditioning, and extended travel time has been escalated to our operations team for immediate review. Especially after a long flight, every guest deserves a smooth, safe, and efficient transfer, and we deeply regret that this was not the case for you.

To investigate your booking in detail and offer you a suitable compensation for the inconvenience caused, we kindly ask you to contact us via private message or at customercare@dttransfer.com
with your reservation number.

We truly appreciate your feedback, as it helps us improve our services and prevent similar issues in the future. Restoring your trust is very important to us and we hope we may have the opportunity to provide you with the comfortable and reliable experience that every traveler expects.

Kind regards,
DT Transfer Customer Care Team

Oceniono na 2 z 5

We weren't very satisfied with the…

We weren't very satisfied with the service. Apparently, a WhatsApp message was sent upon arrival, but no one has internet when they first arrive. I called politely, and they told us to go to gate 50, which we did. There was no taxi to be seen anywhere. After several calls, someone finally came to help us, but the transport didn't arrive until an hour after we landed. We also found it very annoying that we were required to stop at a shop/restaurant, both on the way there and back. On the way there, we were already exhausted from the whole day and flight, and on the way back, they said 10 minutes, but the driver was gone for over 30 minutes and had been eating comfortably at 4:30 AM. Once we arrived at the airport, he even asked for a tip, which he didn't really deserve.

17 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Simply awful.

NOW UPDATED…. Superb driver and very helpful. Waiting for us at the airport and helped us with our bags. Even had water given to us. 100% recommended and looking forwards to our return trip.

The return trip was a disaster… late, rude and added loads of stress to the end of our holiday. Picked up in a poorly maintained vehicle, broke down an hour into the return transfer to the airport, picked up by a shuttle bus on the side of the motorway when we paid for private hire. Explained to new driver but was aggressive and not helpful. Also asked for a tip at the end of the journey, absolute joke. As all the other reviews… please avoid this company.

29 lipca 2025
Opinia niezależna
Logo Dttransfer

Odpowiedź od Dttransfer

Dear Lee Hatwell,

Thank you for sharing both parts of your experience with us. We are pleased to hear that your arrival transfer went smoothly and that our driver provided friendly and helpful service. Your positive remarks about that part of the journey are truly appreciated.

At the same time, we sincerely apologize for the distress and inconvenience you faced during your return transfer. A late pick-up, vehicle issues, a breakdown on the road, and being moved to a shared shuttle instead of the private transfer you booked are completely unacceptable. The behavior you described from the second driver also does not align with our standards of professionalism and guest care.

This matter has been escalated to our operations department for urgent review. We want to ensure that proper actions are taken so that this situation does not happen again.

In order for us to investigate your booking in detail and provide a fair compensation for the service failure, we kindly ask you to contact us via private message or at customercare@dttransfer.com
with your reservation number.

We are grateful for your feedback, as it helps us improve. Restoring your trust matters greatly to us, and we truly hope for the opportunity to deliver the reliable and comfortable service that every traveler deserves.

Kind regards,
DT Transfer Customer Care Team

Oceniono na 5 z 5

All in all

All in all, it worked well with DT-Transfer. We had to wait a few minutes at the airport, but given the volume of traffic at the airport, this is manageable. Water was readily available on the bus and the air conditioning also worked. The driver didn't speak good English but that wasn't necessary as everyone knew what it was about. Everything also went smoothly with the pick-up, 1 day before the pick-up I received a WhatsApp message when the pick-up would take place, great 👍 so I didn't have to go to the lobby. It wasn't the first time I'd driven with this transport company and I can't remember any bad experiences before that either.
Best wish
N. Hentrich

21 lipca 2025
Opinia niezależna
Oceniono na 4 z 5

War alles top

War alles top. Am Anfang haben wir den Fahrer nicht gefunden da er wahrscheinlich auf dem Klo war aber schlussendlich wurde ich per WhatsApp kontaktiert und wir haben uns innerhalb von 5minuten gefunden. Fahrt war top. Locker 1 Stunde an Zeit gespart.

20 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible Transfer Experience in Turkey…

Terrible Transfer Experience in Turkey – Avoid “DT Transfer”!

We had to wait over 30 minutes at the airport for the car to finally arrive. The person greeting us spoke very poor English, and no German or Russian, which made communication difficult – though he was friendly, so we didn’t mind at first.

Unfortunately, the real trouble began when the beat-up VW minivan showed up – a vehicle that seemed held together more by hope than mechanics. It smelled awful, the air conditioning barely worked, and to make matters worse, the driver was constantly on his phone while driving, which made us feel very unsafe.

What really shocked us, however, was the dishonesty: our child was handed a Fanta without being asked, and later they demanded astronomical prices for drinks – €5 for a beer, for example. It was made to look like a kind gesture, but then they demanded money as if we had ordered it.

To top it off, the driver played a recording asking for tips, even though he had barely looked at the road the entire trip. The lack of professionalism is shocking, especially from a company listed on Check24. We are disappointed that Check24 cooperates with “DT Transfer” and will be forwarding this same complaint to German travel companies.

Also, basic English skills should be a requirement for staff who deal with international tourists. This experience was far from professional and will not go unnoticed.

Sincerely,
Family Braun

25 lipca 2025
Opinia niezależna
Logo Dttransfer

Odpowiedź od Dttransfer

Dear Family Braun,

Thank you for taking the time to provide such detailed feedback. First and foremost, we sincerely apologize for the unacceptable experience you had during your transfer. The issues you described are far below the standards we set for our company and the service we promise our guests.

Your comments regarding vehicle condition, communication difficulties, safety concerns, and discomfort during the trip have been escalated to our management team for immediate investigation. Safety and comfort are non-negotiable for us, and it is concerning to hear that these expectations were not met.

We are especially sorry to learn about the situation involving drinks being offered without consent and later charged at unreasonable prices, as well as a recorded request for tips. These actions do not align with DT Transfer policies and will be addressed with the highest urgency.

We are currently reviewing the details of the service provider responsible for your booking and will take strict corrective measures. We also appreciate your note about multilingual communication, which is already part of our ongoing improvement plan given the international guests we serve.

To investigate your booking properly and offer a fair compensation, we kindly ask you to send your reservation details to customercare@dttransfer.com
or via private message. Your feedback is highly valuable in ensuring that no other guests experience similar issues.

We deeply regret the inconvenience and disappointment caused to you and your family. Thank you again for bringing this matter to our attention. We truly hope we will have the opportunity to restore your trust in our services in the future.

Kind regards,
DT Transfer Customer Care Team

Oceniono na 5 z 5

Taxichauffeur is een engel!!

Perfect op tijd, een prachtige en luxe taxi-bus! De chauffeur was super aardig en reed rustig. Hij is een ware engel want onze zoon had zn mobiele telefoon laten liggen in de taxi. Hij was erg verdrietig want we dachten dat hij verloren was. We moesten inchecken op het vliegveld. Tot de taxichauffeur mijn man belde en een stuk terug reed om de telefoon te brengen! Erg blij met deze super service!!!! Heel fijn dat er nog mensen bestaan die graag een goede daad doen!🥰! Echt een aanrader deze taxi!

24 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Professioneller Service, Top Fahrer

Wir hatten zwei mal den Privaten Transfer gebucht über CHECK 24. Von Flughafen Antalya zum Hotel und zurück. Am Flughafen Antalya war es zwar im ersten Moment etwas schwierig diesen zu finden. Ich denke aber bei den ganzen durcheinander der vielen Chauffeur/Transfer Unternehmen lässt es sich nicht vermeiden. DT Transfer ist per WhatsApp gut zu erreichen. Die Mitarbeiter/Fahrer sprechen englisch und ihre Landessprache. Transfer ist ist Professionell und Pünktlich. Pünktlichkeit schätze ich sehr und dies trifft vollkommen zu. Fahrer sind sehr nett und höflich. Bieten ein sehr guten Service. Die Bedürfnisse werden voll zufriedenstellend erfüllt. Beim nächsten Antalya Besuch werde ich diesen Service bei den tollen Team wieder Buchen und kann dies Service jeden empfehlen.

22 lipca 2025
Opinia niezależna

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