Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Wi... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Wi... Zobacz więcej
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My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... Zobacz więcej
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I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... Zobacz więcej
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My package was accidentally delivered by Royal Mail to the wrong address and I was unable to recover it. I sent an email to DS Medical in the evening explaining the situation and received an understan... Zobacz więcej
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At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.
Eagle Building - E2, Daedalus Park, Daedalus Drive, PO13 9FX, Lee-on-the-Solent
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good prices, website very easy to use, and fast informative shipping.

Odpowiedź od DS Medical

Odpowiedź od DS Medical
Arrived on time and they seem good. Haven’t had to use them for a nose bleed yet but I think they will do the job as my dad can’t pinch hard enough

Odpowiedź od DS Medical
Delivery was quick, but the shelf life of some of the goods were very poor.

Odpowiedź od DS Medical
Good prompt service and delivery of goods and goods were good value for money thank you DS Medical

Odpowiedź od DS Medical
Very quick service which can be very important with obtaing medical supplies. Thank you.

Odpowiedź od DS Medical
I received my order very promptly which gave confidence in their service.

Odpowiedź od DS Medical
There was a bit of delay but still good service!

Odpowiedź od DS Medical
Purchased 20 items that i needed on call off.
Ashley was super helpful & speedy at responding!
He managed to get everything to me in the time required & with a super good deal!
100% recommmend and will be using in the future.

Odpowiedź od DS Medical
Silicon is soft and does reduce the pressure on the ears significantly. Hopefully there will be no need for additional ear guards.

Odpowiedź od DS Medical
Very experienced presenter with lots of real examples and plenty of practice given. Very supportive in moving people on and giving them confidence.
Postage is extortionate, £5.45 for a very small box of thermometer probe covers - the flat covers, not the dome type. These weight next to nothing and packaging is minimal. It's possible a £5 weighs as much as the item!
To make it worse, if you choose PayPal, you don't see the postage until after you agree the sale - you do have a chance to cancel the order later once postage is bolted on, which is a positive. I realise that this is down to PayPal, however, the site could mitigate against this by having reasonable postage costs.
Seeing a 5% off banner pop up after I'd been made aware of the postage cost, I figured "I could do with the discount"; all they needed was an email address. However, there are hidden requirement - not shown on the banner - and so I was unable to use the code they provided. It appeared that my £10.07 sale (including postage`) was not enough for them to care
All in all, quite the disappointment.
I did highlight my experience to DS Medical and they responded very quickly. They have amended the popup to show the minimum purchase requirement, which is a good start. I don't think they will attempt to change their postage costs or options though, which is a shame.
So two stars awarded, but only because their support team responded quickly, the actual sales experience for small, light inexpensive items is terrible.
Edit after DS Medical response:
Thank you for replying.
If Royal Mail are charging you £5.45 to send out these items I would recommend introducing another option for low value sales. I note the delivery is Signed For. I would gladly not have the inconvenience of signing for a package of such low value.
I did look for other venders but could not find any at this time.
I read the other reviews and appreciate that when an order is of a higher value, your postage charge is not an issue, but surely you can see that for a low value sale, the postage isn’t really representing good value.

Odpowiedź od DS Medical
Good price on tactical dressing and a few other things. Up to date stock with prompt delivery. Will use this supplier again.

Odpowiedź od DS Medical
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