Just received my new Batik blue dryrobe in size Medium. Excellent Customer Service experience and my new dryrobe arrived yesterday and was worn today in the wind and rain post swim at the Lake. Absolu... Zobacz więcej
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Just received my new Batik blue dryrobe in size Medium. Excellent Customer Service experience and my new dryrobe arrived yesterday and was worn today in the wind and rain post swim at the Lake. Absolu... Zobacz więcej
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SHOCKING As advertised order before 2pm pay £8.95 for next day delivery. I did so no product turned up next day. Very disappointed as I had planned to pack the product to take on my journey that ev... Zobacz więcej
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Another great purchase and Customer Service experience from Dryrobe! As a family we have bought many items, including dog coats, with my latest purchase being the new waterproof parka. Love it and ca... Zobacz więcej
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I’ve purchased 4 times from dryrobe (2 x advance robes, a bag and the new Parka coat) every time the items arrived quickly and well packaged. I often order 2 sizes to get the best fit and their retur... Zobacz więcej
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The ultimate change robe and towel changing robe, warm changing for all sports enthusiasts, watersports and outdoor activities.
Velator Way , EX33 2FB, Braunton, Zjednoczone Królestwo
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Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Superb customer service, I actually spoke to a real person on the customer helpline, I believe her name was Rochelle, she was superb and dealt with my query professionally and promptly. Then got an email from Ashleigh to keep me updated, absolutely superb customer service. Oh yes and Dryrobe Advanced is amazing and just superb quality, definitely paying the extra for service and quality of the garment. Thank you.

Odpowiedź od Dryrobe
I bought the wrong robe for what I wanted. It was easy to return it and purchase the right one, which was delivered quickly.

Odpowiedź od Dryrobe
Great deals. Recieved it fast and quick, also in great conditions.
£25 also deducted from the price and donated to Breast Cancer Now, charity that is close to my heart ❤️ 🙂👏🙏

Odpowiedź od Dryrobe
Easy to order. Quick delivery. Excellent quality of dog coats & good value for money

Odpowiedź od Dryrobe
Delivery was excellent and I was so excited to finally get an abstract dry robe I’ve been wanting for so long but I ordered a women’s XL and it was massive right down to the ground and like a tent so must have been a men’s. So sad to have to return it but returns process very easy too.

Odpowiedź od Dryrobe
Dryrobe scrunched up and dumped in box rather than being folded. Box not packaged very well big gaps where flaps not taped down properly and item missing from order, very disappointed. Don’t exchange item for similar as smaller item not in stock so I need to wait until my refund is processed and sent to me and will then need to re-order new Dryrobe all in all not very impressed with the service.

Odpowiedź od Dryrobe
I ordered the seat covers and you dispatched and delivered in a timely manner 👍 just as it should be done.

Odpowiedź od Dryrobe
We already have Dry Robe coats so it was an easy decision to go with seat covers.

Odpowiedź od Dryrobe
I have been purchasing Dryrobe products since the companies early days. The quality of each item has always been of the highest standards. The car seat covers, the coats, the towel robes, key rings, dog accessories etc.. have always stood up to the experiences I have put them through over the years. Hundreds of beach days, dog walks, with the few festivals thrown in have not reduced the performance (yes you need to maintain them yourself, with dryrobe guidelines).
Through no fault of Dryrobe, I recently had a real issue with my 8 year old dryrobe coat. The costumer service team and the final outcome was nothing short of outstanding service. They have been both engaging and helpful, including sympathetic from my initial phonecall to the conclusion. Seeing this company grow, has someone from north devon has been of great satisfaction. But no matter how big a company they now are, they still maintain their enthusiasm and passion to provide the best products and costumer satisfaction. Pays to not buy cheap buy twice.
Extremely satisfied customer
Wags

Odpowiedź od Dryrobe
Just want to say a huge thanks for the Dryrobe dog for my Shih Tzu bought the blue camo in xs he’s around 4kg and it fits perfect - so much so I’m buying another!! Big thanks Dryrobe 😊

Odpowiedź od Dryrobe

Odpowiedź od Dryrobe
I love DryRobe. I love their ethos. I love their offerings. I love the quality and durability as much as the "vibe". Whilst I wish that I could reuse a promotional code within the time frame before expiry, even this niggle isn't enough to demote the fabulous experience I have from five stars. Not even the fact that the estimated shipping time is for UK deliveries, not international - and you have to add about ten days. No not even that can take away from being glad I found DryRobe and can use it for my outdoor adventures.

Odpowiedź od Dryrobe
Didn’t respond to my complaint, and failed to affect any compensation. It’s a shame, I like the brand, but their after sales offers an unsatisfactory service!

Odpowiedź od Dryrobe
Excellent products and easy to order on line with the option for next day delivery

Odpowiedź od Dryrobe

Odpowiedź od Dryrobe
Great products and fair prices with fast delivery.

Odpowiedź od Dryrobe
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