Customer service was amazing after I made a mistake in my initial order. They quickly and efficiently solved my problem. Still waiting on my product, which I only ordered yesterday, but I know it's g... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am a serial phone dropper and I am so at peace knowing my cell phone is protected from any further falls. The protective case fits like a glove and I can tell by the quality that it is so well prote... Zobacz więcej
Reakcja na opinię
Dropguys exceeded my expectations! I got the clear case, screen protector and camera cover and couldn’t be happier. Extremely impressed by how detailed and easy they made the screen protector applic... Zobacz więcej
Reakcja na opinię
I need instructions on how best to replace my lens protector on my iPhone 16 Pro. Khamille from Customer Service responded quickly with a soluton to help me out. I have ordered from Dropguys a few t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dane kontaktowe
651 North Broad Street, 19709, Middletown, Stany Zjednoczone
- hello@dropguys.com
- dropguys.com
4,7
Doskonała
525 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
If I could give them a zero
If I could give them a zero, I would! My husband never drops his phone, and the case didn't even last a year without coming apart. They didn't want to honor their life time warranty by making you pay shipping. That was the whole point of buying the product. I would have understood paying the shipping if I had the product more than a year but it didn't last a year.
13 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Ann,
We’re very sorry to hear about your frustration. We did want to clarify that our lifetime warranty applies to the DropGuys case itself and not the phone, and it covers replacement of the case. We understand shipping costs can be disappointing, but the warranty ensures the case is replaced so it continues protecting your device.
We appreciate your feedback and will continue working to make our warranty policies as clear as possible for our customers.
— The DropGuys Team
My phone case is great
My phone case is great. Unfortunately the screensaver was not in the package. Apparently it was out of stock. Contacted customer service and a comparable screen savor was shipped the same day.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Colleen,
We’re glad to hear you’re enjoying your phone case! We’re sorry the original screen protector was out of stock, but we’re happy our team could get a comparable one shipped to you the same day. Thanks for sharing your experience!
— The DropGuys Team
Invalid Discount Code Support
Invalid Discount Code Support
Messaged asking about an invalid code and received a quick response. I was able to process my order and recieve the appropriate discount refunded back to my credit card.
9 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi JZ,
We’re glad we could quickly assist with your discount code and get everything sorted for your order! Thank you for sharing your experience and support.
— The DropGuys Team
Great product and company stands behind…
Great product and company stands behind it 100%
12 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Howard,
We’re thrilled to hear that you’re happy with your DropGuys product and that our team could provide the support you expect! Thank you for your trust and feedback.
— The DropGuys Team
Product fits like a glove
Product fits like a glove. Loved the optional cover for camera lens...now lets hope I never have to use the warranty
9 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Brian,
We’re glad to hear your DropGuys case fits perfectly and that you’re enjoying the optional lens cover! Here’s hoping you never have to use the warranty, but we’ll always be here if you do.
— The DropGuys Team
This company has excellent customer…
This company has excellent customer service. I ordered three items for my phone, one of which I accidentally ordered for the wrong model. Not only did they not charge me for sending out the correct item, but they told me to keep the wrong item and give it to someone else. The products themselves were very good as well.
1 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Larissa,
We’re so glad we could make the exchange process easy and get you the right items quickly! It’s great to hear you’re happy with the products, and we love that you were able to pass along the extra item. Thanks so much for sharing your experience and support!
— The DropGuys Team
Love how you can correct your order…
Love how you can correct your order before it ships. I accidentally ordered the wrong camera cover, but was able to correct it before it ever got mailed out which is fabulous. Also love, the fact that that if their camera keys brakes, they will replace it for free.
7 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi T,
We’re thrilled to hear you were able to easily correct your order before it shipped! It’s also great to know you appreciate our lens protector replacement policy. Thanks so much for sharing your feedback and support!
— The DropGuys Team
Peace of mind
New iphone case gives me peace of mind, I trust this case so much I opted out of the iphone protection plan. Spent a little extra on a fancy case to avoid spending hundreds on a protection plan
5 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi April,
We’re so glad your new DropGuys case gives you that peace of mind! It’s great to know you feel confident in the protection it provides. Thank you for trusting us with your iPhone!
— The DropGuys Team
Customer Service
Drop guys are very proactive with staying in touch with their clients.
3 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Lenny,
We’re glad to hear you appreciate our proactive approach to customer service! Thank you for sharing your feedback and support — it means a lot to us.
— The DropGuys Team
outstanding cell phone protection
the highest quality cell phone protectors that fit perfectly
customer service was outstanding
10 listopada 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Salty Z,
We’re thrilled to hear you’re enjoying the perfect fit and quality of your DropGuys protection! It’s great to know our customer service also met your expectations. Thank you for sharing your experience!
— The DropGuys Team
love Dropguys
Oh Dropguys have really protected my phone! I will never use another brand again. When they ran out of inventory on their screen protectors, I reached out and they immediately sent me another one. Great product, great service. Prompt customer response time. They're the best!
5 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Janet,
We’re so glad to hear your DropGuys products have kept your phone protected! It’s wonderful to know our team could quickly help with the screen protector and that you’re happy with both the product and service. Thank you for your kind words and support!
— The DropGuys Team
This was a great experience and I love…
This was a great experience and I love my case. The amount of high level customer service since my purchase has been impeccable! Highly recommend!
27 listopada 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Clay,
We’re thrilled to hear you’re loving your case and that our team could provide high-level support throughout your experience! Thank you so much for recommending DropGuys — we truly appreciate your trust and feedback.
— The DropGuys Team
Delivered what I needed for my Iphone
Delivered what I needed for my Iphone. Fit was just right. No hassle.
4 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Drew,
We’re glad to hear your DropGuys case was the perfect fit and that the process was hassle-free! Thank you for sharing your experience and support.
— The DropGuys Team
Excellent company, products, and customer service!
When looking for a new phone case I spent days pouring over reviews, and I thought drop guys had the best reviews of all. At first, I was a little leery of ordering a phone case for my new Apple 16 Pro Max because I have never heard of drop guys. They may be somewhat of a new company, but they are awesome! Their products are wonderful, and the customer service is second to none! I have reached out to them several different times and they have been so awesome to reach back out to me usually within a couple of hours Via email. They stand behind their products, and so far I have been very pleased🤗
2 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Printmaker,
We’re thrilled to hear that your experience with DropGuys has been so positive! It’s great to know our products and customer service met your expectations, and we truly appreciate your trust in us. Thank you for sharing such thoughtful feedback — it means a lot!
— The DropGuys Team
My first time doing business with them…
My first time doing business with them and I am very pleased. The are prompt in responding to questions and very helpful.
3 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Patrick,
We’re so glad your first experience with DropGuys was a positive one! It’s great to hear our team could respond promptly and be helpful. Thank you for sharing your feedback and support!
— The DropGuys Team
Replacement of my screen protector has…
Replacement of my screen protector has been made without delay. The service and quality are outstanding!
26 listopada 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi . Scan,
We’re glad to hear your screen protector replacement was quick and that you’re happy with the service and quality! Thank you for sharing your feedback and support.
— The DropGuys Team
Drop guys were so responsive and…
Drop guys were so responsive and helpful to emails and questions. I would absolutely recommend them to friends and family.
25 listopada 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Lisa,
We’re thrilled to hear you found our team responsive and helpful! Thank you for recommending DropGuys to your friends and family — we truly appreciate your support.
— The DropGuys Team
Great response and service with…
Great response and service with straightforward, no-nonsense customer support.
5 grudnia 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi How-wei,
We’re glad to hear you appreciated our straightforward and efficient customer support! Thank you for sharing your experience and for choosing DropGuys.
— The DropGuys Team
Perfect Purchase of Perfect iPhone Protection
I think I may have found the best protection money can be for my iPhone17 -- and it didn't cost me a whole lot of money. Better still, it was delivered super fast , with great communication about shipping along the way. Highly, highly recommend!
27 listopada 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Robert,
We’re thrilled to hear that your DropGuys protection for your iPhone 17 exceeded your expectations! It’s great to know the fast delivery and clear communication made your experience even better. Thank you for your high recommendation — we truly appreciate it!
— The DropGuys Team
I ordered the WRONG product
I ordered the WRONG product. Drop Guys replaced it with NO hassle, NO return, and NO charge - quickly, too! Great case! Drop Guys are Good Guys!
25 listopada 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi James,
We’re glad we could quickly get you the correct product with no hassle! It’s wonderful to hear you’re enjoying your new case — thanks so much for sharing your experience!
— The DropGuys Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.