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Driven Motorgroup Recenzje 

609
•
Wynik TrustScore: 3.5 na 5

3,4

Salon samochodowy
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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was looking for a new car and I came to driven motor group. The lovely Jeanette helped me with finding my dream car and has been so helpful and reassuring keeping me updated with the progress of my... Zobacz więcej

Oceniono na 1 z 5

Aftersales customer service is disgraceful when anything goes wrong with your car they will not help you or pay for anythingThe warrenty is a waste of time .Would not buy from here again or recommend... Zobacz więcej

Oceniono na 2 z 5

We are very disappointed in the support we received from Driven, Thornaby. We bought our 2nd car from them and after only 2.5months we had problems with deisel leaks, which apparently are not covered... Zobacz więcej

Oceniono na 5 z 5

I’ve recently purchased my lovely car through Driven Motorgroup and I couldn’t be any happier. Firstly, Carl, the person who took care of my needs from day 1, has always been extremely helpful and alw... Zobacz więcej

Informacje dotyczące firmy

  1. Salon samochodowy

Informacje przekazane przez różne źródła zewnętrzne

We promise Choice We are committed to providing you with an extensive range of brands, models, body types and colours to choose from. You can preview our full and up-to-date range of cars and  search online. We will transport our cars between our locations to provide a convenient service for you at your local branch We promise Quality We are committed to thorough inspections and safety checks and rigorously perform these on every car to give you absolute reassurance that all of our cars are of the highest quality . Our specialised workshops and qualified technicians use diagnostic equipment and their expertise to prepare our vehicles to the highest of standards. We are committed to ensuring all of our vehicles have an unblemished history and fully HPI check all of our cars to achieve this. We promise Reliability We are committed to providing a friendly, genuine and helpful experience. We are dedicated to helping you make the right selection and will provide honest and informative details on our range of cars, products and services. Call us and make an appointment to meet one of our Sales Executives in our Scunthorpe or Thornaby branches. We promise Value We are committed to offering the best value for your money on all of our cars. Our prices are compared rigorously and we regularly offer competitive promotional pricing on our range, including buy now pay later packages. We customise and upgrade the finish and styling of all of our cars  to offer a personalised car of your choice. Our competitive finance packages are designed to meet your own individual needs and can cater for a variety of circumstances.

Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

609 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(609)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

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Oceniono na 5 z 5

Great experience and down to earth team

Best experience so far from a dealership, looked after from start to finish and been a great help with settling my previous car finance and placing me onto a new one with ease. Very friendly and down to earth team. Thanks again Carl & Jeanette for your service.

19 marca 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Carl and Jeanette.

We’re so happy that we’ve given you your best dealership experience ever, this is quite the accolade. We only want to give our customers an outstanding experience, so it’s great that you felt our team were both down to earth and friendly in doing this.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thank you for your recommendation.

Thanks Dan

Oceniono na 4 z 5

Very efficient knowledgeable friendly…

Very efficient knowledgeable friendly staff

14 marca 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Maureen,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re delighted that you found our team so knowledgeable and friendly, we only want our customers to feel this way.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thank you for your recommendation.

Thanks Dan

Oceniono na 5 z 5

Fantastic and helpful staff

Fantastic and helpful staff, every step of the way, during and after sale.
I would highly recommend

12 marca 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Gavin,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We are so pleased that you felt that the team were so helpful, that’s our aim.

Thank you for your recommendation and we hope that you are enjoying your car.

Thanks Dan

Oceniono na 5 z 5

Great experience from start to finish

Great experience from start to finish. This is my second dealing with driven and when it’s time to change my car again I’ll be returning. Fabulous customer service friendly and welcoming. Brilliant car dealership!

9 marca 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Amy,

Thanks so much for your feedback and it's always great to see you again at Driven.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re delighted that you found our service fabulous and friendly; that’s our aim.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thank you for your recommendation.

Thanks Dan

Oceniono na 5 z 5

You’re in safe hands

You’re in safe hands with the guys at Driven. Would highly recommend!

8 marca 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Paula,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re delighted that you found yourself in safe hands at Driven, we only want our customers to feel this way.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thank you for your recommendation.

Thanks Dan

Oceniono na 5 z 5

Great customer service

Great customer service , very helpful. Got my first car on finance from them , they even delivered it 70 miles to me! All around great people, kind and friendly!

3 marca 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Leah,

Thanks so much for your feedback and it was great to see you at Driven.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them, particularly your feedback on them being so great, kind and friendly.

We’re pleased that you found our service so helpful and it really wasn't any trouble delivering your car.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thank you for your recommendation.

Thanks Dan

Oceniono na 5 z 5

Down to earth friendly and professional…

Down to earth friendly and professional and polite. Not at all pushy or goating you to make your decision.

2 marca 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We would never want our team to be perceived as pushy, so it’s really great that you found our team so down to earth, friendly, professional and polite.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thanks Dan

Oceniono na 5 z 5

I have recently purchased my second car…

I have recently purchased my second car from driven and yet again very happy with the customer service from Jack Parkes and the team. I will continue to take my custom their in the near future as they go above and beyond to help and make their customers happy when buying a car.

1 marca 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Samantha,

Thanks so much for your feedback and it's always great to see you again at Driven.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Jack.

We’re delighted that you found our service above and beyond your expectations ; that’s our aim.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thank you for your recommendation.

Thanks Dan

Oceniono na 5 z 5

Excellent service and really helpful…

Excellent service and really helpful polite staff, and they found me my ideal car! Thank you 😊

26 lutego 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Miss Watt,

Thanks so much for your feedback. We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We are so pleased that you felt that the team were so helpful and that you found your ideal car, that’s our aim. Thank you for your recommendation and we hope that you are enjoying your car.

Thanks Dan

Oceniono na 5 z 5

Highly recommended

Going to this car sales was a gamble for us as we live quite a distance from it, my son was looking to buy his first car and seen one on their Facebook page so we went down and I must say We were definitely not disappointed, they had a great choice of car on sale but my son stuck with his original choice the sales man was brilliant not pushy at all talked him through every step of him apply for finance and today he picked up his car and extremely happy with it

25 stycznia 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Miss Barnes,

Thanks so much for your feedback and thank you for making the journey to see us. We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We are so pleased that your son was able to buy his first car from us and that our Facebook page helped him in his decision making (it’s a huge step). Thank you for your recommendation and we hope that your son is enjoying his car.

Thanks Dan

Oceniono na 5 z 5

I found Jack and Janette very pleasant…

I found Jack and Janette very pleasant and approachable ! Jack was very helpful and very professional I would come here again for my car . Hopefully il have no problems with my new car but im sure they will sort it out if I do .

20 stycznia 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Susan,

Thanks so much for your feedback. We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Jack and Jeanette.

We are so pleased that you felt that the team were so helpful and professional , that’s our aim.

Thank you for your recommendation and we hope that you are enjoying your car.

Thanks Dan

Oceniono na 5 z 5

Really happy with my purchase

Really happy with my purchase, staff friendly, honest definitely recommend.

11 stycznia 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Allison,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We are so pleased that you felt that the team were so friendly and honest, when we recruit our team these are two of the pre-requisites that we look for in people.

Thank you for your recommendation and we hope that you are enjoying your car.

Thanks Dan

Oceniono na 5 z 5

Driven

Great experience friendly people made the experience of buying a car easy from explaining everything involved with the finance taxing and registratering the car before we left the showroom we would recommend driven when buying a car

8 stycznia 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Mr Rose,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We are so pleased that you felt that the team were so friendly and made your experience so great. Our team are rigorously trained so they can give you all of the information our customers need. So it’s great that this is as effective as we hoped.

Thank you for your recommendation and we hope that you are enjoying your car.

Thanks Dan

Oceniono na 5 z 5

Pleasure to do business with but..!!

Pleasure to do business with.. Salesman spot on... All minor faults dealt with quickly as if nothing was to much trouble... Highly recommended..

4 stycznia 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Paul,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We are so pleased that you felt that the team were spot on and a pleasure to do business with.

Please accept our sincere apologies for not delivering to your expectations on the car valet. We have a rigorous valeting process and our aim is that all of our customers leave with a car that feels brand new. Please contact Jonathan Hobday at the Driven branch and he will ensure that this is followed up on as a matter of urgency.

Thank you for your recommendation and we hope that you are enjoying your car.

Thanks Dan

Oceniono na 5 z 5

Excellent service and great…

Excellent service and great communication,would highly recommend

4 stycznia 2019
Opinia niezależna
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Odpowiedź od Driven Motorgroup

Hi Suzanna,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re delighted that you were happy with our service; that’s our aim. It is important to us that our customers are kept informed at every stage and that they get their new car promptly and as promised.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thank you for your recommendation.

Thanks Dan

Oceniono na 5 z 5

In and out within an hour with the car…

In and out within an hour with the car I wanted!
Contacted me through the week to get everything ready without being pushy.
Would reccomend 😊

20 grudnia 2018
Opinia niezależna
Logo Driven Motorgroup

Odpowiedź od Driven Motorgroup

Hi Ellie,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re delighted that you were happy with our service; that’s our aim. It is important to us that our customers are kept informed at every stage and that they get their new car promptly and as promised.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thank you for your recommendation.

Thanks Dan

Oceniono na 5 z 5

Lovely service and team very friendly

19 grudnia 2018
Opinia niezależna
Logo Driven Motorgroup

Odpowiedź od Driven Motorgroup

Hi Trudi,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re delighted that you found our service so lovely and friendly; that’s our aim.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Have a great Christmas and New Year

Thanks Dan

Oceniono na 5 z 5

Very enjoyable experience

Very enjoyable experience. No pushy salesmen just honest friendly advice and help. Would thoroughly recommend and would like to go back for my next car. I would particularly like to mention Ronnie and Jeanette who made the whole experience pain free and enjoyable.

27 listopada 2018
Opinia niezależna
Logo Driven Motorgroup

Odpowiedź od Driven Motorgroup

Hi Patricia,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to both Ronnie and Jeanette.

We’re delighted that you found our service so enjoyable; that’s our aim. As a business, we understand that purchasing a car is a big commitment and therefore that pushy sales tactics are not best applied here. We're delighted you just found our team friendly and helpful.

Thank you for the recommendation and please don’t hesitate to contact us at anytime and we look forward to seeing you again for your next car.

Thanks Dan

Oceniono na 1 z 5

Horrendous after care

Not interested in the slightest with after care of your car . Constant lies and ignore messages and definitely would not go back to them for another car . Very disappointing

24 listopada 2018
Opinia niezależna
Logo Driven Motorgroup

Odpowiedź od Driven Motorgroup

Hi Helen,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re delighted that you found our service so straight forward; that’s our aim.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thanks Dan

Oceniono na 5 z 5

Had a few cars now from driven and…

Had a few cars now from driven and hopefully have a few more in the future excellent service and if there has been a problem it's been dealt with in a professional manner

24 listopada 2018
Opinia niezależna
Logo Driven Motorgroup

Odpowiedź od Driven Motorgroup

Hi Aidy and Lisa,

Thanks so much for your feedback and it's always great to see you again at Driven.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re delighted that you found our service so excellent and professional; that’s our aim. Our problem solving approach is a key corner stone of ours and it is vital that we hear about these from our customers. Please do continue to keep us informed of any issues, no matter how small that may occur with your car.

Please don’t hesitate to contact us at anytime and we look forward to seeing you again in the future.

Thank you for your recommendation.

Thanks Dan

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