This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had an online consultation with Dr. Bruno da Silva on Tuesday because I was dealing with a urinary tract infection. The entire experience was excellent from start to finish. Dr. Bruno was kind, prof... Zobacz więcej
Reakcja na opinię
Very professional platform I had a few technical issues at my end but the administrator was very professional liasing with me and the doctor. The doctor was clearly very ethical and interested in ensu... Zobacz więcej
Reakcja na opinię
Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Dane kontaktowe
311 RANCH ROAD 620 S STE 211, 78734-4776, Austin, Stany Zjednoczone
- +1 415 251 2044
- support@drgalen.org
- drgalen.org
4,6
Doskonała
312 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Amazing communication
Amazing communication, fast and easy and my provider was so good to talk with about my sickness. I would definitely use this service again!!
9 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for sharing your experience with us, Pamela! We're truly touched to hear that the communication was clear and that your provider made such a positive impact on your care. It means so much to us that you felt heard and supported throughout your consultation and we're so happy to know that you’ll be returning when needed.
Midnight Emergency consultations…
Even midnight Emergency consultations went in good way.... Great job
8 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much, Dr. Mohamed Thariq! We're deeply grateful for your dedication and care, especially during late-night emergencies. It's doctors like you who make a real difference in people’s lives when they need it the most. We’re so proud to have you with us, your commitment to patients, no matter the hour, is truly inspiring. Looking forward to continuing this meaningful journey together!
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much, Dr. Dmytro Palii! We're grateful to have you as part of our trusted network. It means a lot to hear such kind words from someone who brings genuine expertise and care to our platform. Working alongside professionals like you is what makes our mission strong and meaningful. Here's to continuing this great journey together!
This is an incredible team of pure care and love
This is a team of pure care and love. If you are in need of the best, most efficient, fastest, most professional and kind health care, book your appointment with Dr Galen. They wake up every day to reduce suffering and increase wellbeing. There is no comparison, they are the best. You found your solution if you were searching, this team is perfection.
4 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Your heartfelt words truly moved us, Andrew. Reading this fills us with so much joy and purpose. Knowing that you feel such genuine care from our team means everything to us. We wake up every day with one mission — to be there when someone needs us the most, and your message reminds us why we do what we do.
We’re also really glad we could help by making your prescription easily available right to your doorstep through a personal visit from our dedicated Dr. Ana Da Silva — because your comfort and care matter most.
As a physician
I had a smooth and great experience with Dr.Galen telemedicine. Annie did a superb job at coordinating the patient booking. The platform is made user friendly for both patient and doctor. As a physician indo recommend other physicians to have a virtual office here with Dr.Galen.
2 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Dr. Latifah Al Mana. It means a lot coming from a dedicated physician like you. We're truly glad to hear that you had a smooth experience with our platform. Your recommendation to fellow physicians means the world to us, and we look forward to continuing this journey together.
Please do not trust this company
Please do not trust this company. They used my name (as physician MD) and credentials for their website without my consent. I complained and I told them to remove my name off their website. And I continue to check periodically to make sure it remains of their website. This website is sketchy. BEWARE!
1 listopada 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for reaching out Dr. Uche, and we're truly sorry for the frustration this has caused you.
Our only goal is to help patients find care more easily and connect them with experienced professionals like yourself. We listed your publicly available profile on our platform with the pure intention of freely promoting your practice to patients by referring them to your clinic or hospital—completely free of charge, and never to misrepresent or cause any discomfort.
We understand how important your professional identity is, and we deeply respect your wishes. We tried to locate your profile on our platform but couldn’t find it. If you could kindly send us the link or any details, we’ll ensure it is permanently removed.
We genuinely respect your decision, and we’re here to make things right.
Very helpful when I booked a doctor in…
Very helpful when I booked a doctor in the wrong country. Sorted out another doctor and got me an appointment the same day. My daughter was unwell and we were in another country which was a bit scary but they were great. Thank you.
9 stycznia 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for your heartfelt words, Donna! We're truly glad we could be there for you and your daughter during such a stressful moment, especially while being away from home. We understand how scary it can be when your child is unwell in another country and we’re so happy we could quickly step in and help get you the right doctor without delay.
It means a lot to us that you felt supported and cared for. Moments like these are exactly why we’re here to bring comfort, clarity, and reliable care no matter where you are in the world. Wishing your daughter a smooth and speedy recovery! And thank you for letting us be part of your journey.
Excellent Service
I had a great experience! The service was professional, fast, and reliable. Highly recommended.
9 stycznia 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Marc! We're truly happy to hear that you had a great experience with us. Knowing that you found our service professional, fast, and reliable means everything — because that’s exactly what we aim for with every patient.
Possible Scam
doctor took their own time, they didn’t write my correct name on the note that they provided, doctor Dr Rand al faraieh seemed very unprofessional, all in all it seemed very unprofessional. Would not recommend, possible scam.
5 stycznia 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for reaching out and sharing your concerns. We sincerely apologize for any inconvenience caused during your experience with us.
As part of our platform’s policy and standards, we are unable to change personal information, such as names, after they are entered into our system. For a single consultation booking, our policy allows only one prescription and one medical certificate. However, understanding your situation and recognizing the incorrect name provided during the booking, Dr. Rand Al Faraieh kindly made an exception and issued two medical certificates to assist you.
Dr. Rand Al Faraieh is a dedicated and experienced professional who takes great care in assisting patients with their needs. We regret if there was any misunderstanding or miscommunication during your interaction, as the doctor’s goal is always to provide the best possible care and support.
We value your feedback and are continuously striving to enhance the experience for all our patients.
Thank you for your understanding.
Great experience
They were in permanent contact with me, being very respectful and on time with the appointments.
24 grudnia 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for sharing your experience!
We're pleased to hear that the team maintained consistent communication, showed respect, and ensured timely appointments.
Your satisfaction is our priority.
Consultations are very good
Consultations are very good, very friendly and polite
19 grudnia 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your kind words!
We're delighted to hear that the consultations were friendly and polite.
Providing a welcoming and professional experience is always our goal.
Quick & Easy! Highly recommended
I used Dr Galen’s service whilst I was travelling abroad. I required a time-sensitive prescription with an added complexity of being time-limited due to flight arrangements. Through Dr Galen’s service was able to easy and swiftly arrange an appointment with one of their doctor’s, obtain and fill the required prescription! And all at a very reasonable cost of approximately $40USD. I was very impressed by the communication and ease of the service and would recommend to anyone in need!
29 listopada 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for sharing your experience!
We're glad Dr. Galen's service could meet your time-sensitive needs while traveling abroad.
It's great to hear that the process was smooth, communication was clear, and the cost was reasonable.
Your recommendation means a lot, and we're here whenever you need assistance!
Affordable prices
Quick response, affordable prices, great service. Thank you!
12 grudnia 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your feedback!
We're pleased to hear you appreciated the quick response, affordability, and excellent service.
Your satisfaction is our priority, and we look forward to assisting you again!
All good, thanks !
There was a bad network but everything was good. Thanks for your help !
25 listopada 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your feedback! We're glad everything worked out despite the network issues. Your understanding is greatly appreciated! We'll continue striving to ensure smoother experiences in the future.
Dr Rola was very kind and professional
Dr Rola was very kind and professional, we are more than happy regarding the consultation we received on the concerning matter. Thank you. DRGalen I recommend if you need a specialist not available in your country/ area of living
1 listopada 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your kind words! We’re pleased to hear that Dr. Rola provided the care and reassurance you needed. Your recommendation means a lot to us, and we're here whenever you need access to trusted specialists!
Odpowiedź od Dr.Galen - Online Health Consultation
Thanks for your feedback! We're glad our professionalism met your expectations—here to support you anytime!
Feedback
It was a good moment, started from the admin to organize a booking with the patient. The patient was also kind and open. That gave me opportunity to assist without challenges.
Drgalen it’s a good platform that I recommend our patient.
29 października 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your kind feedback!
We’re pleased to hear that our team could support you in providing seamless care.
It’s wonderful to know you’d recommend our platform—your trust means a lot to us!
Such a great experience
Such a great experience. I booked a session because I was confused with my current prescription and had questions. The doctor cleared them up and gave me a correct prescription, eased my concerns and made me feel very seen. Much recommended thank you!
25 października 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your kind words! We're pleased to know the doctor could address your concerns and provide the support you needed. We truly appreciate your recommendation!
Easy process. Great doctors and customer service agents.
It was a very easy process. The website let me choose which doctor I wanted, each with different levels of experience. The websites customer service agent(s) also recommend the doctors that are best for you, your location, and condition. When I chose my doctor, I filled in what I was there for and we set up an appointment.
We began the online appointment and it only took about 5-10 minutes. The doctor sent me an e-prescription for my condition about 10 minutes after the call ended. I printed it out and went to the pharmacy to fill it the same night.
7 października 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for sharing your experience! We're so glad to hear the process was smooth and quick for you. Our team is always here to help, and we're happy the consultation and e-prescription worked out perfectly.
Communication was great and prompt
Communication was great and prompt. I was having a lot of tech issues on my end with the app so they were able to book me an appointment through WhatsApp. So helpful!!
9 października 2024
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your kind words! We're glad we could assist you and make the process smooth. We're always here for you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.