This was my first experience using Online Health Consulting. Annie was my customer service rep and she was wonderful and quick to respond and kept me updated. It took a little while as the first physi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had an online consultation with Dr. Bruno da Silva on Tuesday because I was dealing with a urinary tract infection. The entire experience was excellent from start to finish. Dr. Bruno was kind, prof... Zobacz więcej
Reakcja na opinię
Very professional platform I had a few technical issues at my end but the administrator was very professional liasing with me and the doctor. The doctor was clearly very ethical and interested in ensu... Zobacz więcej
Reakcja na opinię
Dr Victor Nicolas Casafus, is very professional. He is kind, warm and compassionate. He listens and is comforting and understanding. He spent a lot of time with me. I felt so much better after talkin... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Dr. Galen is a global telehealth platform designed to make healthcare more accessible, convenient, and reliable. We connect patients with qualified doctors across a wide range of specialties, enabling them to receive professional medical advice, prescriptions, and guidance from the comfort of their own homes. With 24/7 availability, multilingual support, and a network of experienced doctors operating across 130+ countries, Dr. Galen ensures timely and seamless medical assistance wherever you are.
Dane kontaktowe
311 RANCH ROAD 620 S STE 211, 78734-4776, Austin, Stany Zjednoczone
- +1 415 251 2044
- support@drgalen.org
- drgalen.org
4,6
Doskonała
312 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
This excellent carecompany is doing a great job at…
This company is doing a great job at bridging the gap between the patient and the Doctor, ensuring that the patient gets to experience excellent care.
27 marca 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Dear Dr. Maite, Thank you from the bottom of our hearts! Your words truly mean a lot to us. We’ve put so much care into making sure our patients feel close to their doctors, even from far away. Knowing that you see and feel that effort makes it all worthwhile. We're really proud to have you as part of our journey.
I asked for specific letter
I asked for specific letter. I was assisted with out any doubts and given what I needed.
27 marca 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for sharing this, Eric! We're so glad we could help you without any confusion and provide exactly what you needed. It means a lot to know our support made a difference.
Excellent and quick service as usual
Excellent and quick service as usual. Doctor was great and customer service was really great too
27 marca 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for your lovely words, Deirdre. It truly means the world to us. Knowing that you've been with us for a long time and continue to trust us with your health means so much more than we can express. It's not just about providing quick service, but about the bond we’ve built with you. Your trust is something we hold dear, and we promise to always give you our very best. We’re here for you, anytime day or night.
The doctor asked a series of questions…
The doctor asked a series of questions and was able to put my mind at rest.
Very good service, I would recommend!
Thank you!
27 marca 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for sharing your experience with us, Raye. We're so relieved to know that our doctor could help put your mind at rest. We are deeply grateful for your trust and your kind recommendation.
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Dr. Eralda Kurti! It truly warms our hearts to know you had a great experience. We can’t thank you enough for being there for our patients, no matter the time. Your dedication truly makes a difference in their lives.
Service is top quality
This company has been a life saver and non judgmental. They help with every step of the way and make sure I’m taken care of. I recommend them to everyone I know.
23 marca 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Your words truly touch our hearts, Stephen, and we can’t thank you enough for sharing your experience with us. Knowing that we’ve been there for you when you needed it most and made a difference in your life means everything to us. It’s incredibly rewarding to hear that we’ve had a positive impact on you.
It's globally accessible at anytime and…
It's globally accessible at anytime and has alot of specialized consultants all over the world. It's a life saver and cheap.
17 marca 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your wonderful feedback, Dr. Gideon Mukalazi! It truly means a lot to us to hear that our service has been a life-saver for you. We're so glad you appreciate the accessibility and the specialized care from our global network of consultants. Your trust in us is something we deeply value.
If you have arithris consult this specialist
I needed help with pain management with arithris I was prescribed medication and given some info about injections I have been researching this for awhile it was important to get info directly from a specialist I appreciate it
10 marca 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for sharing your experience with us, Rachel! We're so grateful to have you as a valued and loyal member of our community. Getting advice directly from a specialist is important, and we’re happy we could assist in your journey. Your trust and loyalty mean a lot to us.
great service
1 marca 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Dr. Tiago Miguel Figueira! We’re glad to hear that you had a great experience with us. Also, Thanks for helping our patients day and night – it means a lot. We’re lucky to have you on our team, and we’re thankful for everything you do!
Great Online Doctor Experience
The Doctor (Dr. Sunder) was very kind, thorough and very thoughtful to getting the correct diagnosis and we weren't rushed. The website was very easy to navigate, straightforward, the entire process went smoothly from picking an appointment time to payment. I could highly recommend this site and its services, affordable and very convenient, especially as an expat on holiday.
23 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for sharing your experience with us, Renee Childs! We understand how challenging it can be to seek medical help while traveling, but we're so glad we could assist you in this situation. We're happy to hear that Dr. Hassamal Rubesh Sunder was able to provide the care you needed and that the process was smooth and easy for you. Your recommendation means a lot to us.
System became more efficient and has…
System became more efficient and has various key features convenient for user
17 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for the feedback, Dr. Nieh Chih Chiang! We're glad to hear that you've noticed improvements in our system's efficiency and the added features that make it more user-friendly. We always aim to enhance the experience for both doctors and patients, and your input helps us continue moving in the right direction. We truly appreciate your support!
Dr.Galen as Medical Consultant
Dr. Galen has been a great platform for my Medical Practice. Easy to use and effective. Their customer support is professional and always available.
13 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your wonderful feedback, Dr. Alberto Gutierrez Villarreal! We're so glad to hear that our platform has been a great fit for your medical practice. We also appreciate your recognition of our customer support team. We're excited to continue working together to provide the best care for our patients. Looking forward to more collaboration in the future!
Great and kind service.
15 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for your kind words, Josue Rakauskas! We're happy to know that you had a great experience with our service. We're here whenever you need us!
Easy to use and the doctor helped me…
Easy to use and the doctor helped me with my issue thank you
14 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
We appreciate your kind words, Amani! We're so glad to hear that our process was easy for you and that the doctor could help with your issue.
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your feedback, Dr. James Ekow-annan! We're glad to hear you had a smooth and seamless consultation experience on our platform. We truly appreciate your dedication and effort in providing excellent care to our patients. Looking forward to working together more!
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for sharing your experience, Andy! This is the level of service we aim to offer all our patients, and we're so glad you received it. Your trust means a lot to us!
I got an appointment the same day
I got an appointment the same day. I recommend 100%
11 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for your heartfelt feedback, Marius Rapa! We know how valuable your time is, and it brings us so much joy to hear that we were able to provide the quick and efficient service you needed. Your trust and satisfaction mean the world to us, and we're truly grateful for the opportunity to assist you. It’s incredibly rewarding to know we’ve made a positive difference in your experience.
Great communication and I got a reply…
Great communication and I got a reply right away after paying for the service. The doctor was excellent. Connection in app was tricky getting started but worked fine once we connected. Would definitely use this service again.
11 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for sharing your experience with us, Caroline Yu! It really warms our hearts to know that despite the initial connection hiccup, everything worked out and you received the care you needed. We’re so grateful for your trust, and it’s truly rewarding to hear that our doctor was able to make a positive impact on your journey.
Thanks to dr Gallen I can treat…
Thanks to dr Gallen I can treat patients online who need an urgent consultation
11 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you for your kind words, Dr. Claudine Christiaens! We’ve designed our platform to be simple and efficient, especially for handling urgent cases like yours. It’s our goal to make it easier for doctors to provide timely care, and we’re happy to know it’s working well for you. We’re grateful for your trust and look forward to continuing our partnership!
Easy virtual consultation
Easy virtual consultation. Annie was a great help as usual and expedited the process.
10 lutego 2025
Opinia niezależna
Odpowiedź od Dr.Galen - Online Health Consultation
Thank you so much for your feedback, Dr. Rola Ali-Hassan! We're delighted that you had an easy consultation on our platform. It's always our priority to make your experience as smooth and efficient as possible. We're grateful for your trust.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.