I cancelled the order due to a crack in the tank. No response. The day before delivery, I phoned about 10 times and sent another email. No response. Oil delivered, leaked.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have used dragon petroleum Dyserth for the last 3 years. Friendly service if you order over the phone, or you can order online. Prices are always competitive. Haven’t met a driver yet, but delivery... Zobacz więcej
Ordered with Dragon using their recent postal promo. Delivery was a day quicker and I didn't even hear the driver until he was packing up. The only criticism would be, comms didn't really exist. I p... Zobacz więcej
When we lived on Anglesey we often found Dragon to be helpful and competitive. Since "downsizing" into full retirement in Rhuthun 3 years ago we have found Dragon to be just as helpful and competit... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Dragon Petroleum is Wales’ premier fuel and lubricant distributor. We supply domestic, agricultural and commercial customers throughout Northern Wales. With over 60 years of strong local ties and quality service, we have remained an integral part of the community, known for our reliability and efficiency. Our passionate drivers and experienced team have strong Welsh roots and are a significant part of what makes it so well respected. As the depot is operated by local people who can cater to both English and Welsh speakers, Dragon Petroleum offers a unique, friendly and local service.
Dane kontaktowe
Meliden Road, LL18 6DD, Dyserth Clwyd , Zjednoczone Królestwo
- 01745 570350
- sales@dragonpetroleum.co.uk
- dragonpetroleum.co.uk
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Inni użytkownicy przeglądali również
I cancelled the order due to a crack in…
I cancelled the order due to a crack in the tank. No response. The day before delivery, I phoned about 10 times and sent another email. No response. Oil delivered, leaked.
Very efficient service
speedy and efficient service
Ordered oil with Dragon Petroleum
Ordered oil with Dragon Petroleum, but service was mixed. Delivery was late both times, which was frustrating. Prices seem competitive, and ordering online is straightforward, but communication is lacking. They don’t keep you properly updated on delivery. It’s a shame because it seems they could do better. Will consider alternatives in the future.
Polite driver.
I have an awkward entrance into my back garden where the oil tank is, but because the driver always let's me know when he's on his way, I'm able to unlock the back gate ready for the delivery. The driver is always polite and helpful.
DRAGON FUELS INSPIRE CONFIDENCE !
When we lived on Anglesey we often found Dragon to be helpful and competitive.
Since "downsizing" into full retirement in Rhuthun 3 years ago we have found Dragon to be just as helpful and competitive in this area, so now have a payment plan in place and have every confidence that Dragon will look after us well.
Poor service
Poor service. I've ordered from you twice now and both times you have delivered over 10 days late. Really disappointing. We will not be using dragon again.

Odpowiedź od Dragon Petroleum
Dragon Petroleum Meliden
Terrible service from a depot 2 miles away! Paid for my order, accepted my order over a week ago, received email saying I would receive ‘on or before 3rd September’ I stayed in both days to take delivery, never turned up, rung on the 3rd to be told they just send that email out and it would be any day that week!! Rang in the 4th to be told it would be with me that day, nope! Rang the 5th, told driver had run out of time and they would chase it up and contact me!! Still waiting, and surely if he ran out of time and I’m 2 miles away, they should have delivered first thing on the 5th??? They have my money and I have no oil! Daylight robbery!!

Odpowiedź od Dragon Petroleum
Ordered online and received an email…
Ordered online and received an email with date of delivery. There was a two week wait which I didn’t mind to much. The date come and went so a few days after the date and still no delivery I contacted them to be told it would be the next day didn’t arrive contacted them again and told it would arrive the next day didn’t arrive contacted once more and told it would arrive that day also on the same day received a delivery date which had been and gone 5 days before which didn’t make any sense delivery didn’t happen, no apology or explanation just another fob off for next day delivery. Cancelled my order and went with someone else who was actually cheaper. Just as well it’s still warm and heating not needed yet but if they carnt deliver now what are they going to be like in the winter unreliable wouldn’t use again

Odpowiedź od Dragon Petroleum
Just brilliant service
Just brilliant service, lovely people. They make you feel cared for, make sure deliveries are on time, and help with financing and payments. Just all round a pleasure to deal with.😊😊
Delivery and price good and reliable…
Delivery and price good and reliable however I keep asking for an email from you showing my account balance so I know I have enough credit in my account in order to pay please can you send me an account balance regularly ?
The delivery person / driver was very…
The delivery person / driver was very helpful and efficient.
You cancelled my order without telling…
You cancelled my order without telling me.
When I spoke to the manager, he went to investigate and never called me back.
Even though I had explained there are 2 routes of access to the property.

Odpowiedź od Dragon Petroleum
Fantastic Delivery and Customer Service
failed to deliver.
I was given a delivery date after ordering on the website of Feb 1st at the latest. There was no delivery so I emailed to ask why. There was no reply and no reply to a second email so I ordered elsewhere.

Odpowiedź od Dragon Petroleum
Friendly reliable service
I have used dragon petroleum Dyserth for the last 3 years. Friendly service if you order over the phone, or you can order online. Prices are always competitive.
Haven’t met a driver yet, but delivery’s always on time and delivery note posted through door. Highly recommended
Doświadczenie Trustpilot
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