Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I cancelled the order due to a crack in the tank. No response. The day before delivery, I phoned about 10 times and sent another email. No response. Oil delivered, leaked.

Oceniono na 5 z 5

I have used dragon petroleum Dyserth for the last 3 years. Friendly service if you order over the phone, or you can order online. Prices are always competitive. Haven’t met a driver yet, but delivery... Zobacz więcej

Oceniono na 4 z 5

Ordered with Dragon using their recent postal promo. Delivery was a day quicker and I didn't even hear the driver until he was packing up. The only criticism would be, comms didn't really exist. I p... Zobacz więcej

Oceniono na 5 z 5

When we lived on Anglesey we often found Dragon to be helpful and competitive. Since "downsizing" into full retirement in Rhuthun 3 years ago we have found Dragon to be just as helpful and competit... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca paliw

Informacje przekazane przez różne źródła zewnętrzne

Dragon Petroleum is Wales’ premier fuel and lubricant distributor. We supply domestic, agricultural and commercial customers throughout Northern Wales. With over 60 years of strong local ties and quality service, we have remained an integral part of the community, known for our reliability and efficiency. Our passionate drivers and experienced team have strong Welsh roots and are a significant part of what makes it so well respected. As the depot is operated by local people who can cater to both English and Welsh speakers, Dragon Petroleum offers a unique, friendly and local service.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

179 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Ordered oil with Dragon Petroleum

Ordered oil with Dragon Petroleum, but service was mixed. Delivery was late both times, which was frustrating. Prices seem competitive, and ordering online is straightforward, but communication is lacking. They don’t keep you properly updated on delivery. It’s a shame because it seems they could do better. Will consider alternatives in the future.

8 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Polite driver.

I have an awkward entrance into my back garden where the oil tank is, but because the driver always let's me know when he's on his way, I'm able to unlock the back gate ready for the delivery. The driver is always polite and helpful.

4 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

DRAGON FUELS INSPIRE CONFIDENCE !

When we lived on Anglesey we often found Dragon to be helpful and competitive.

Since "downsizing" into full retirement in Rhuthun 3 years ago we have found Dragon to be just as helpful and competitive in this area, so now have a payment plan in place and have every confidence that Dragon will look after us well.

1 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Poor service

Poor service. I've ordered from you twice now and both times you have delivered over 10 days late. Really disappointing. We will not be using dragon again.

19 sierpnia 2024
Logo Dragon Petroleum

Odpowiedź od Dragon Petroleum

Good afternoon,

We want to sincerely apologise for the delay in delivering your order. This isn’t the standard of service you expect from us.

We do want to make amends and as such have emailed you with a further apology and a discount code that you can use on your next order. We would appreciate it if you give us another chance and will flag your account to ensure there are no further delays with your order.

Please rest assured that we’re working hard to ensure this doesn’t happen again.

Kind regards,
Andy

Oceniono na 1 z 5

Dragon Petroleum Meliden

Terrible service from a depot 2 miles away! Paid for my order, accepted my order over a week ago, received email saying I would receive ‘on or before 3rd September’ I stayed in both days to take delivery, never turned up, rung on the 3rd to be told they just send that email out and it would be any day that week!! Rang in the 4th to be told it would be with me that day, nope! Rang the 5th, told driver had run out of time and they would chase it up and contact me!! Still waiting, and surely if he ran out of time and I’m 2 miles away, they should have delivered first thing on the 5th??? They have my money and I have no oil! Daylight robbery!!

2 września 2024
Opinia niezależna
Logo Dragon Petroleum

Odpowiedź od Dragon Petroleum

Hi Elizabeth,

I'm sorry to hear your delivery was delayed and that this was not communicated correctly. We would appreciate it if you gave us another chance to make this right. Please email feedback@dragonpetroleum.co.uk with your Account Number and/or delivery address.

We will then investigate why this has occurred and get in contact to see how we can make amends.

Kind regards,
Andy

Oceniono na 1 z 5

Ordered online and received an email…

Ordered online and received an email with date of delivery. There was a two week wait which I didn’t mind to much. The date come and went so a few days after the date and still no delivery I contacted them to be told it would be the next day didn’t arrive contacted them again and told it would arrive the next day didn’t arrive contacted once more and told it would arrive that day also on the same day received a delivery date which had been and gone 5 days before which didn’t make any sense delivery didn’t happen, no apology or explanation just another fob off for next day delivery. Cancelled my order and went with someone else who was actually cheaper. Just as well it’s still warm and heating not needed yet but if they carnt deliver now what are they going to be like in the winter unreliable wouldn’t use again

29 sierpnia 2024
Opinia niezależna
Logo Dragon Petroleum

Odpowiedź od Dragon Petroleum

Hi Karen,

I'm sorry to hear your delivery was delayed. We would appreciate it if you gave us another chance to make this right. Please email feedback@dragonpetroleum.co.uk with your Account Number and/or delivery address.

We will then investigate why this has occurred and get in contact to see how we can make amends.

Kind regards,
Andy

Oceniono na 5 z 5

Just brilliant service

Just brilliant service, lovely people. They make you feel cared for, make sure deliveries are on time, and help with financing and payments. Just all round a pleasure to deal with.😊😊

31 marca 2024
Oceniono na 1 z 5

You cancelled my order without telling…

You cancelled my order without telling me.
When I spoke to the manager, he went to investigate and never called me back.
Even though I had explained there are 2 routes of access to the property.

5 lutego 2024
Logo Dragon Petroleum

Odpowiedź od Dragon Petroleum

Hi Peter,

I'm sorry to hear we were unable to deliver your fuel this time.

I've spoken to the Depot Manager about this and he has tried to call several times but has been unable to get through. I know he has tried again since so hopefully this has already been resolved.

If not, please email feedback@dragonpetroleum.co.uk and I'll make sure you get a response either by phone or email.

Kind regards,
Andy

Oceniono na 1 z 5

failed to deliver.

I was given a delivery date after ordering on the website of Feb 1st at the latest. There was no delivery so I emailed to ask why. There was no reply and no reply to a second email so I ordered elsewhere.

18 stycznia 2024
Logo Dragon Petroleum

Odpowiedź od Dragon Petroleum

Hi Michael,

I've taken a quick look at your account and can see that our Central Sales Team emailed you back on the day you ordered - 18th January. With the 'Pay on invoice after delivery' option we need to setup the account for new customers before delivery.

That doesn't however explain why we didn't respond to your emails. Can you check your junk folder in case it landed in there please? This will help us to understand if it was a technical issue our side.

We don't want to this to be your first impression of Dragon Petroleum so
if you can email back to feeback@dragonpetroleum.co.uk and let me know if any replies landed in your junk folder then we will make sure your next order with us is a much more positive experience.

Kind regards,
Andy

Oceniono na 5 z 5

Friendly reliable service

I have used dragon petroleum Dyserth for the last 3 years. Friendly service if you order over the phone, or you can order online. Prices are always competitive.
Haven’t met a driver yet, but delivery’s always on time and delivery note posted through door. Highly recommended

12 stycznia 2024

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