DPharmacy Recenzje 

3878
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent speedy reliable delivery and excellent prices always. I have made two purchases with dpharmacy. Both purchases arrived very well packaged and incredibly fast. I've both beauty products (Skin... Zobacz więcej

Oceniono na 5 z 5

i ordered on new year’s eve and wasn’t sure if my order went through so i contacted customer service and got a response within 24 hours. Shipped the day after the bank holiday too. 10/10 recommend as... Zobacz więcej

Oceniono na 5 z 5

I regularly order from DPharmacy as they are fast, great value and I love the extra treats/samples the include. Although my latest order had one item missing when it arrived it wasn't a big deal (w... Zobacz więcej

Oceniono na 5 z 5

Beautifully packaged order, excellent value dermalogica products, order arrived the next day with samples. Was very much a to me lots of love from me order and they really go they extra mile with pack... Zobacz więcej

Informacje dotyczące firmy

  1. Salon kosmetyczny
  2. Salon piękności
  3. Sklep z kosmetykami
  4. Depilacja laserowa
  5. Apteka online
  6. Sklep z witaminami i suplementami

Informacje przekazane przez różne źródła zewnętrzne

100% Irish Owned and operated, in business since 1928, O'Flynn's Pharmacy are proud to be one of the largest independent pharmacies in Ireland. dPharmacy is our online store, and is inextricably linked to the store as we carry the same stock online as in-store. With a huge range of top selling brands, we constantly and consistently carry out price comparisons to ensure that we offer the lowest prices online and in-store both in Ireland and the UK.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(3878)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent speedy reliable delivery and…

Excellent speedy reliable delivery and excellent prices always. I have made two purchases with dpharmacy. Both purchases arrived very well packaged and incredibly fast. I've both beauty products (SkinCeuticals) dpharmacy had the best price of anywhere I've looked by a long shot. I also received extra sample from Skinceuticals which was fantastic as they are expensive products. So thank you! I will be shopping again soon!

3 marca 2025
Opinia niezależna
Oceniono na 3 z 5

DPharmacy offers a mixed experience

DPharmacy offers a mixed experience. While some customers report prompt responses from customer service and reasonable delivery times, others have faced issues like slow deliveries and lack of communication. One found their order never arrived, and they struggled with getting a refund. However, engaging staff like Daniella have been noted for their helpful interactions. Be aware of potential inconsistencies, but occasional good deals and satisfactory service might make them worth a try.

15 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Ordered online and posted within 3…

Ordered online and posted within 3 days, great range of products very good price. An item of my order was no longer in stock, I rang to find out more information, the lady was so lovely on the phone gave me all the details I needed. Would definitely order with again highly recommended 👌

29 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent customer care

Excellent customer care. I ordered on Thursday, and I received my package the next day with an extra gift included in the package. Daniela answered all my questions. So far, it is the best company. A big thank you.

19 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

By far this is the best company I order…

By far this is the best company I order from. My skincare products are expensive and dp pharmacy is the cheapest I could find and always have offers. I have reordered a number of times now. The items come so beautifully packaged and with lots of free samples. You can tell they take time to make it perfect. I've never had an issue and the delivery is always fast. Postage is free also.
I have recommended and will continue to do so.

31 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

Excellent customer service and great communication, some of the items I ordered were out of stock and I was issued with a prompt refund and apology, they really tried their best to fulfill my order, I would highly recommend dPharmacy.Great range of products and very reasonably priced.

18 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Really quick delivery - recieved my order the following day.
There was a minor mixup with one of the items: rang the office, it was rectified & the correct item sent out immediately, again received the following day.
Brilliant products, excellent customer service, would totally recommend.

21 września 2023
Opinia niezależna
Oceniono na 1 z 5

Absolutely awful experience from start…

Absolutely awful experience from start to finish. I ordered over €200 worth of skinceuticals products, they were all online available to purchase NONE of the items said out of stock. Placed my order and received a text message the following day to say that my order would be delayed by a few working days as they are currently awaiting their skinceuticals order to arrive. Thought it a bit strange as it wasn’t out of stock when I was able to purchase, went back onto the website after receiving the text and they were still available to purchase. Gave them the benefit of the doubt anyway and was happy to wait a couple of extra working days. Fast forward 2 weeks and still no sign of my order AND no update from the pharmacy just to let me know they hadn’t forgotten about me or anything, absolutely zero communication. Decided to email, I sent two emails and didn’t receive a response to either but they were active posting on social media. A few days later I sent a text to the phone number that had originally contacted me the day after I placed my order, received a reply the following day saying unfortunately they still hadn’t received the stock and would I like a refund … now bare this in mind because this is what irked me the most.. they were waiting on stock BUT all of the items were available to purchase online AND they were running an offer on skinceuticals and advertising about this offer regularly on social media, but apparently they were waiting on stock of some items??so they were only conning more customers into placing an order and then having to wait because they actually don’t have some of the things in stock!!!! And to not even receive an update after 2 weeks was ridiculous, I felt forgotten about. I replied to the text saying I’d like a refund, they didn’t even acknowledge my reply but I eventually got a refund. NEVER AGAIN. I’ve seen plenty more reviews on here stating similar and they all get the pathetic response of sorry usually when an item is out of stock it doesn’t show on the website but sometimes there is a delay in this …. Well I checked the items I ordered plenty of times throughout those two weeks and not once did any of them say out of stock or be removed from the website. The least friendly and most horrific customer service I’ve ever experienced!!!! Also some advice for anyone looking for skincare, I went instead to the skin shop ireland website and ordered my skinceuticals at 3pm in the afternoon .. it was on my door the following morning!!!! Including 3 free samples AND a free 15ml bottle of skinceuticals silymarin serum!!!!! I know which website I will be supporting in the future!! Ordering from Dpharmacy was the most shockingly bad experience I’ve ever had, zero communication to the customer and stinking attitude not one bit pleasant, some serious training in customer service required. Don’t run an online shop if your not able to fulfill orders, list items as out of stock or simply respond to customer emails. Will be advising everyone I know not to shop here, you really are ordering at your own risk. Just never again.

18 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great Service

It was my first time ordering from dpharmacy and I was a little skeptical at first because the prices for my skincare items were cheaper than other sites but I went ahead with the order and it did not disappoint. I got fantastic value for my order and on top of that, they provided me with a lot of free skin care samples which will keep me going for a while and the delivery was really quick. I will definitely be ordering from here again.

23 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Great value and even better service. 5 Stars not enough.....

I regularly order from DPharmacy as they are fast, great value and I love the extra treats/samples the include.
Although my latest order had one item missing when it arrived it wasn't a big deal (we all make mistakes at times). I got onto their customer service who went above and beyond - they immediately replied and sent out the missing item along with a few extra treats. If I could give more than five stars I would for how genuine they are to buy from. Will defo be returning again and again and again.

8 czerwca 2023
Opinia niezależna
Oceniono na 2 z 5

No confirmation of order was sent, incomplete order

No confirmation of order was sent. When I contacted them as was worried that it was a fake site said they had an IT issue but surely they should have sent an email to advise. Then when order arrived an item was out of stock. Now have to order from separate site and pay postage. Very annoying. Would not recommend

10 maja 2023
Opinia niezależna
Logo DPharmacy

Odpowiedź od DPharmacy

We appreciate you taking the time to share your recent shopping experience with us. We would like to apologise sincerely for the inconveniences you encountered during your order process. Your concerns are valid, and we understand how frustrating it must have been for you.

Firstly, we would like to acknowledge that there was an IT issue with our email system, which regrettably prevented us from sending you a confirmation of your order. We understand that this lack of communication caused confusion and uncertainty. Please accept our sincere apologies for not providing you with the necessary reassurance and information about your purchase.

Regarding the item that was out of stock, we understand the inconvenience this caused, and we apologise for the frustration it caused. We strive to maintain accurate stock levels on our website, but occasionally unforeseen circumstances can lead to discrepancies. We are continuously working to improve our inventory management to prevent such occurrences in the future.

We regret that we were unable to fulfill your complete order, resulting in the need for you to order from a separate site and pay additional postage. We understand that this added expense and inconvenience were highly frustrating. We take full responsibility for this oversight and assure you that we will review our processes to ensure better coordination and availability of our products.

We genuinely appreciate your feedback, as it helps us identify areas for improvement. We apologise for falling short of your expectations, and we assure you that we are committed to rectifying these issues and providing a better experience for our customers moving forward.

If there is anything we can do to make amends or address any outstanding concerns, please do not hesitate to reach out to us directly at info@dpharmacy.ie or call us on 0416857668]. We value your satisfaction, and our dedicated customer service team is here to assist you.

Once again, please accept our sincere apologies for the inconvenience caused, and we hope that you will consider giving us another chance in the future.

Kind regards,
Céadaoín

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej