Dollar Tree Recenzje 638

Overall average experience!!!The services needs to be improved

I shopped in the Hillsboro Oregon Dollar Tree at 2165 SE TV Highway. There was only one cashier, with 8 people in the line, plus another 5 customers off to the side, behind the other EMPTY cash registers!! I stood and waited about 3 minutes, but the line never moved. The lone cashier never looked up to see how long the line was. I had to walk up to this cashier to tell him that their were 8 people in line behind me plus 5 more behind ALL of the other EMPTY cash registers, and asked if he could please page for a second cashier. He paged for a back up cashier. No one came up to ring on the cash register! The cashier did not even bother to notice that no other cashier came to help. 5 minutes later two other employees walked out by the cash registers, but neither one of them bothered to look up to see what was now over 15 people waiting for a second cashier to open up a second cash register! And neither one of them bothered to call out to the large crowd of customers that they could come over to their cash register to be rung up! They continued to look down, not making any eye contact with customers, at all! I waited another few minutes, and then I finally gave up and left the store - leaving the merchandise in my shopping cart behind! I have shopped at this store before, and they FREQUENTLY have 8 to 10 customers in line with only one cashier. I will not be shopping in this location anymore! This does not happen at the other locations.

21330 Kuykendahl, Spring, TX Dollar Tree was the most well-stocked and organized store. Tonight I stopped by for a few items and had to DIG through a plethora of debris to find at least one item. The aisles and shelves are in severe disarray and extremely void of product. Items were falling over onto the floors, resulting in the need to move about cautiously. The checkout process was beyond unprofessional. The sales associate was IGNORANT in her performance, placing the glass mugs in a bag without wrapping them individually. When I asked her to wrap them individually she huffed, set them aside still together in the bag and rang up the remainder of the items. She then wrapped them individually and neglected to rebag them. I had to ask for a bag to complete the process of securing the glass mugs. I waited for a total to be announced before I was able to ring out, so we stood there until she spoke my total. The other employee present was not trying to correct the associates oversight. Where do they hire these people who clearly DO NOT want the job.

I was shopping at the Dollar Tree that I visit the most, store #357 in Largo Florida. I spend a good deal on money every week in the store. I've never had an issue or problem with any of the managers or employees before this particular day. I believe it was Friday, May 2, 2025 at approximately 5pm, when I proceeded to do my normal shopping. I was filling the cart with my merchandise. All of a sudden, someone with a manager's badge (who I've never seen before), a woman who was much taller than me, maybe about 5'7" and white, approached me with a loud and threatening voice yelling, and saying I could not have a backpack in the store. I advised her that I was not a child and that I shopped there every week and never had a problem with my backpack and that it was not just a school backpack. It was a backpack purse for women that I purchased in the purse department at TJ Maxx. She argued that it was a backpack, and said I had to leave the bag upfront in the store. I told her I would not leave my wallet, keys and phone in the backpack in the front of the store. She advised that I had to do that. I responded by saying I would leave the store and not shop there. She was very threatening. I'm a senior citizen and I feared for my personal safety. I should've called the police. The woman was excessively loud and approached me in an extremely aggressive manner and came towards me to the point where I knew I should leave the store. I've never done anything wrong my entire life. I've never stolen anything and I certainly wouldn't be wearing a backpack and trying to put things in it while it was on my back. This woman should not be in management. She shouldn't even be an employee. She obviously has no skills in dealing with people. I have not visited the store since then because I do not feel safe. I've written to Dollar Store corporation and their customer service department online and they have never responded to me regarding this issue. Obviously the store has bad policies regarding customer service and hire bad people.in addition. I have never seen a posted policy inside or outside the store regarding a "no backpack" policy.

there were all kinds of stuff sitting waiting for someone to do th stocking, but no one was. But the worst was the bathroom. Does anyone there know how to clean? One of the most disgusting places. I tried to contact dollar tree and I am not searching for there address

For the last 2 months, most of the aisles on both sides are lined up with boxes of product, (Shawano Dollar Tree) Shelves are getting emptier and emptier!!! Isn’t that a safety hazard, for one thing? For another thing, the company has to be losing a lot of money by not having the product out for purchase. It wasn’t always like that. At the beginning of this year, this store was revamped. It looked awesome! However, I don’t know what happened but it gradually started going downhill. Now it’s gotten to the point of being a disgrace!!!!! Someone responsible needs to get in there and get it cleaned up again, PLEASE!

Excellent Customer Service Provided By Tye & Cashier Doris on Tuesday May 6th : Both Were Friendly, Professional & Fast / Efficient :) Thx A Mil Dollar Tree Store # 8029 Miami Gardens, Florida : Gracias : Respectfully, Angye Martinez

I have ordered on-line for delivery of 2 cases of shredded crinkle paper because they didn't have in store & it took 3 weeks for delivery. I placed an order on line for in-store pick-up on 4/21/25 because they didn't have an item in stock in the store & I thought in-store picp-up would be quicker but today is 5/6/25 and still nothing. Sad thing is they don't give refunds only in-store credit. If it's not in stock at the store I would advise not to order on-line because you won't receive it in a timely fashion. Better to buy from Amazon or oriental trading.

While shopping at Dollar Tree on 250 east 144Th street Bronx Ny 10451. I always shop at this store and must say the lady at the register Monica I believe her name is is very rude. This isn’t the first time she refused to cover some glass candles and preferred to call manager to void two Glass candles. She says push your items forward the register slider isn’t working. She always has an attitude. I’m a regular at this location. Is always something with her. They talk about customers they say rude things on the loud speaker. Is not only her maybe is okay for them to treat customers poorly. She chooses who she can talk bad to. I spend 51.99 this day. I’m saving the receipt as proof. 000019/05123

This store in Rocky Mount was filthy. It was so NASTY I wanted to wash the bottom of my shoes off. I took pictures it was so bad. On top of that....I had to ask if there were any other associates working. It's 10 people in line one clerk a youngman with a knit cap on. WHO HIRES THESE PEOPLE???? LAWDY I WISH I COULD FIGURE OUT HOW TO ADD THE PICTURES OF THE FLOOR. COME ON!!!!! US CUSTOMERS DESERVES A CLEAN STORE. THE MGR CLAIMED SOMEONE WAS COMING SATURDAY (tomorrow). It looked as if it had been a year since it was cleaned. It always goes back to management. Disgraceful.

I entered Dollar Tree April 21st 2025 around 10.00 am or a lil later, the customer line was quite long and the people were complaining. The cashier stated it was long because of one customer holding her up. I looked to my right a young lady was stocking I informed her the cashier needed help, she replied something in a sarcastic way and kept working. The next aisle I seen another worker and informed her the cashier needed help. She replied I'm not a cashier you need to speak with manager, The young lady bursted out and said I know, I said to her you should be helping her she said something in mumbling. I clearly said it's not my fault you don't want to work now she is saying things and cursing. She yelled out you want be buying anything today. She told the cashier she want be buying anything. I begin to walk out since I couldn't buy anything she still saying things and I as well. I asked for corporate office she yelled it out. I asked for it to be writing down. She said something. I said you very ignorant she said take your old ass own. Get the number how you get it. She said something in the manner that I responded outside. She said your old ass better have funeral arrangements. In all this she called the sheriff. The sheriff told the other crew she came off aggressive towards him but because she acknowledged she is the store manager. The trespassing will go forth. I visit the store once a week. Miss Michelle can vouch. I have never been a problem. It was a gesture for her Miss Motley to help her co worker. I'm not sure if the name is right. She said her name to me. Every action causes a reaction. I have been in management for over 25 years. Customer Service is the most important. I wrote corporate office no response, It seems the employees are overworked and frustrated, the store can be a hazard at times, boxes everywhere.

Clean well stocked store, friendly employees. Sales Associate "Judy" is the best. I always look for her line when she is working. She is friendly, pleasant, and so respectful to all customers. They are lucky to have her!

Store # 4882 Wilsonville, Oregon 97070

I left very dissatisfied from the dollar tree. I went to exchange two items snickers instant pudding because they were bad and the sales associate jeanine said she wasn't going to exchange them,
I showed her the items are closed not open and still said no. she even said any of the food I bought from the dollar tree that turns out to be rancid it wont be exchanged.
She said that's the dollar tree policy. if that's true that's a horrible policy. It's not my fault dollar tree sells bad food.I loved shopping at dollar tree but I'm going to shop elsewhere from now on.
I doubt people will keep shopping there when they found out about from social media about this return policy.

There is nothing given on this advertisement app it's complete sorry after serving at least 35 minutes ☹️.... And they expect you to buy this things or at least pay taxes cuz it's free bad joke!!

I sent, to one of the Dollar Tree executives at the corporate headquarters, by certified mail, a letter describing my experience at three Dollar Tree stores with an order on line, pick up in store orders I placed (3 orders, to 3 stores). My experience with these three orders and the three stores was pathetic. I wrote Dollar Tree. To date, going on four monhs, not one single person from Dollar Tree headquarters has addressed my letter. That's really sad. It tells me how they simply have no real concern for their customers. They lost me, to the tune of about $ 225.00 per month.

Bought some organizers, half were cracked. Should’ve checked first but still… come on.

Prices up, quality down. Messy store, empty shelves, and stressed staff. Kinda disappointing

1327 S Brundidge St, Troy, AL 36081, All the shopping carts have poles attached so you cannot take your purchases out to your vehicle. The only carts without poles are piled high with store merchandise. We purchased over $70 in groceries and cleaning supplies. My son removed the pole, laid it beside the other carts against the wall and assisted me with our purchases out but when my son returned the cart and reinserted the pole he was spoken to very rudely and told carts could not go outside because people steal them. He replied he did not steal the cart he was bringing it back and he was told we would be banned from the store. They have employees stocking shelves that are not running registers, surely someone could help the elderly or disabled by allowing the use of carts and/ or retrieving them from parking lot.
Review asked for exact date and my receipt was thrown away but it was month of March 2025.

Was badly mistreated by an associate in store 2593, 39 Mountain Mall Plaza Monticello NY 12701-1556. The woman/girl was heavy set and short with long dark brown hair. She caused a scene with me in front of other customers and employees because of an accident of which I apologized to her for at least 3 times. Offered twice to clean it up and told her not to cut herself.

There was a cart fully stacked high with merchandise. On the opposite side of where I was standing were 3 boxes stacked, therefore, I couldn't see them. The boxed up inventory was blocking the items I planned on purchasing. When I went to move the cart, as I have done so many times while shopping, she told me not to without bothering to explain why. I thought I was being helpful so insisted on moving it myself and accidentally knocked the cart into the items stacked up against the cart. As a result, as I was heading to check out, she came from the back yelling and volatile. Saying that she told me not to do it. My response was what if the same thing happened and there was no associate in that aisle? And I thought I was being helpful. I felt threatened. She probably would have decked me if she was close enough. While trying to defend myself, she kept screaming over me which I didn't appreciate. The assistant manager did come over and told her to stop.

This supposedly grown adult associate threw a temper tantrum right in the store. This is someone with serious anger issues and does not benefit Dollar Tree. Horrible customer service skills and what occurred was bound to happen considering how the boxed inventory was placed and the fact that it was glass. Potentially a liability.

Have no qualms with the assistant manager that I complained to. She was professional.

I will not be returning to that store which is a shame because I love Dollar Tree.

Used to be great, but now it's just a mess. Shelves are always empty or half-stocked, and the lines take forever. Employees seem like they don’t wanna be there, and the store’s a disaster half the time.