I was kept in touch with the ongoing repair at all times and the collection and delivery service was excellent. Iwas very pleased with the end result.
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęRipley Drive, Normanton Industrial Estate, WF6 1TZ Wakefield, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm so pleased that my car was repaired by this company. Great service from the start, from collecting my car, leaving me a decent courtesy car and keeping me updated along the way. My car was return... Zobacz więcej
Vehicle collection and return service very convenient and well executed. Car repairs completed to our full satisfaction and within the estimated time span. Car returned in a clean condition. Very plea... Zobacz więcej
I couldn't recommend these guys enough they've done an outstanding job on the repairs of my car after a crash, all the bodywork alignment is perfect, the paint is perfect. Great communication from sta... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Dane kontaktowe
Ripley Drive, Normanton Industrial Estate, WF6 1TZ, Wakefield, Zjednoczone Królestwo
- 0345 3031704
4,3
Doskonała
480 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Good work but excuses to only do half a job
What they did was well done but only did half of the damage and I was told it would be cleaned and valetted but it wasn't.
10 grudnia 2024
Odpowiedź od DLG Auto Services - Wakefield
We appreciate your feedback and understand your disappointment that the cleaning and valet services were not completed as promised. We strive to provide a thorough and satisfying experience for all our customers. We will take your comments into consideration to improve our services in the future.
Professional and Helpful.
Right from the start Direct Line took the stress out of the situation and dealt with everything. They kept us informed of how things were going and collected, repaired and delivered the car on the date and time specified. The repairs were excellent.
10 grudnia 2024
Service was very good
Service was very good. The repair was excellent. You wouldn't know the car had been damaged. It arrived back very clean.
10 grudnia 2024
Super speedy, very friendly and amazing work
Was contacted on the same day as my insurance claim logged (a Wednesday) was booked in for the following Monday and car was back by the Friday. Repair work very good, lots of updates during the process and a lovely clean at the end. Thank you 😊
6 grudnia 2024
Opinia niezależna
Great from start to finish the staff go…
Great from start to finish the staff go that extra mile for you can’t fault them at all 👍🏻👍🏻
3 grudnia 2024
Good courtesy vehicle service and good…
Good courtesy vehicle service and good repairs.
3 grudnia 2024
Excellent service,car delivered and…
Excellent service,car delivered and collected as promised, very clean and of similar size to own car plus had enough fuel.in to start off not just fumes. All in all. A very decent experience Thank-you
3 grudnia 2024
I would highly recommend DLG.provide an exemplary service
DLG provide an exemplary service. All the staff I spoke with were competent and pleasant. The work to my vehicle was completed to a high standard and sooner than expected.
26 listopada 2024
DLG Auto Services Wakefield
I was given a time slot for when my car would be picked up from my home. They arrived as stated. They kept me updated by txt & phone calls over the two weeks they had my car in for repairs. They seem a very professional, reliable company. My car was brought back to my home at the time we agreed upon. All good.
23 października 2024
Repair to my golf GTD
Had a great experience with the company when my car was reversed into they collected it did the job which was to a very high standard.i had a warning light that came on took it back and they sorted it straight away. the staff were very helpful while I was waiting for the warning light to be sorted plus a 5 year guarantee on the paint work 👍🏻
15 listopada 2024
Opinia niezależna
Good service.
19 listopada 2024
All the staff at DLG auto services…
All the staff at DLG auto services Wakefield where very friendly and informative
19 listopada 2024
Very professional and kept me informed…
Very professional and kept me informed during every step of the repair
19 listopada 2024
Very helpful and efficient.
Very helpful, when had problem after, fixed it, no problem.
19 listopada 2024
Service from pick up to delivery after…
Service from pick up to delivery after being repaired was very good. Repair and bodywork is great!
7 października 2024
Brilliant company
Brilliant company, arranged pick up, kept me informed all through the repair process. Very fast. Only thing that stopped me giving 5 stars was when I received a message to say the repair was complete & they would call to arrange dropping my car back off, they didn't so I spent 2 days trying to get through to arrange myself.
29 października 2024
DLG Auto Service wakfield
DLG Auto Service wakfield excellent great work they completed on my car replace brand new bumper thank u very happy customer.
28 października 2024
Opinia niezależna
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