Fantastic. Tricky, rear quarter panel and door panel replacement to a fully electric. Repair was completed flawlessly at Orpington and in good time. Was kept advised regularly by phone too and they... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit D, Brook Industrial Estate, Millbrook Road, BR5 3TX Orpington, Kent, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was very happy with the repair and the friendliness of the staff, who kept me updated. My car was collected on 26/05/2026. I didn't get it back until 10/07/2026, more than six weeks later, as the p... Zobacz więcej
Reakcja na opinię
Someone damaged my parked car. Two doors of the vehicle had to be changed. My insurer Direct Line recommended DLG Auto Services. The whole process, from start to finish was professionally handled. All... Zobacz więcej
From the first point of contact by telephone to the guy who picked up my van and delivered it back and the guys who did the brilliant repairs has been a great experience thank you to all . Will defi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
Dane kontaktowe
Unit D, Brook Industrial Estate, Millbrook Road, BR5 3TX, Orpington, Kent, Zjednoczone Królestwo
- 0345 3031680
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good service!
My car was repaired by DLG Auto in Orpington!
Will recommend to my friends.
Excellent service.
Excellent service., car collection from home and delivery back to home.
Kept Uptodate via text and phone.
Very prompt and quick fix.
Really happy with the work on my car
Really happy with the work on my car - thank you!
Excellent service
Excellent service, satisfied with the repair, it exceeded my expectations, it was the same or better, I will recommend it. Thank you
Everyone was friendly
Everyone I dealt with was friendly and helpful. The bodywork repair job was well done. However, they managed to put a fresh scratch on the wing. They fixed this without any aggravation, so the final job is good, it just took a bit longer than it should have.
Everything went well from the…
Everything went well from the assessment to keeping me informed about how the repairs were going to the return of my car in excellent condition. Excellent service, highly recommended.
Good job and honest people.
Professional job
Staff amazing
Staff amazing, made the collection of my car/delivery of courtesy and subsequent swap at the end of the repair brilliant, such easy going and friendly people!
Excellent Service
Very courteous and polite. Was happy to work to my work schedules and did pick-ups/drop offs for time that suited me. Kept me informed at every step of the way. Excellent service and excellent finish on works carried out.
Quick assessment of repair and…
Quick assessment of repair and maintained contact throughout.
Worked round my commitments in picking up and returning car.
Really quick and efficient repair with…
Really quick and efficient repair with good communication.
DLG were extremely professional in…
DLG were extremely professional in their dealings with me, were helpful on the phone and kept me updated as to the progress on my repairs. Only issue was they could not identify an issue and had to refer it to a VW garage but to be fair the VW garage took nearly two months to identify the problem.
An excellent and perfect job wsa done…
An excellent and perfect job wsa done on my car
Great Service
Repair was as good as new and car was cleaned inside and out. Friendly and helpful reception.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







