I actually called DJI customer service and was told that DJI doesn’t ship to Alaska but I was able to order it on line, thank you.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The website was fairly easy to navigate, and the delivery was so fast. I was not sure I was going to get it in time for the event. I was hoping to have it for and you guys definitely stand on business... Zobacz więcej
DJI shipped my Avata 360 with RC2 and fly more package quick and now I am reading up and will have the Maiden flight sometime tomorrow. I think the 360 degree view will be great to chase model airc... Zobacz więcej
Reakcja na opinię
Everything, dji printed a incorrect address label which Led to UPS delivering it(nobody home) and then I requested it be redeliverd they confirmed it but decided to send it back anyways.. I talked t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
For over 15 years, our heart has beat in the bustling streets of Mong Kok, Hong Kong. What began as a passion for photography grew into a family of over 600, dedicated to empowering creators with the finest imaging tools. We didn't just sell cameras; we fueled dreams, one click at a time. It was this shared commitment to precision and storytelling that drew us to DJI. We didn't just see cutting-edge technology; we saw a kindred spirit. That's why we're proud to have served as an authorized DJI partner in the U.S. for over two years, bringing this shared vision directly to you. To ensure you get the genuine DJI gear you need without delay, we've built a home for our operations in California. From this hub, your order is shipped via UPS Second Day Air, guaranteeing it arrives at your door swiftly and securely. And for your peace of mind, nearly every product is in stock and ready to ship the moment you need it.
Dane kontaktowe
UNIT 2508A 25/F BANK OF AMERICA TOWER 12 HARCOURT RD CENTRAL HONG KONG, Hong Kong, Hong Kong
- +1 833 962 9226
- service@djiusa.com
- djiusa.com
4,4
Doskonała
163 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 47% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Worst experience ever
Worst experience ever! Purchase never arrived. Got stuck in label created and never moved from there! It’s been a week and I’m still struggling trying to get my refund. Will
Never buy anything with you again and the customer service WhatsApp answer every 13 hours at night!
7 czerwca 2026
Neo 2 was delivered when expected and…
Neo 2 was delivered when expected and was well packed.
4 czerwca 2026
I actually called DJI customer service…
I actually called DJI customer service and was told that DJI doesn’t ship to Alaska but I was able to order it on line, thank you.
6 czerwca 2026
You said my package was arriving…
You said my package was arriving yesterday and it’s today and it still hasn’t arrived
6 czerwca 2026
Quick processing of order and charge
Quick processing of order and charge. Product arrived quickly and securely.
6 czerwca 2026
It’s always nice buying from DJI
It’s always nice buying from DJI, the Neo2 is a fun drone. I’ve flown drones since when you did the programming to several recent DJI drones. Lots of fun!
28 maja 2026
No package
Everything, dji printed a incorrect address label which
Led to UPS delivering it(nobody home) and then I requested it be redeliverd they confirmed it but decided to send it back anyways.. I talked to the supervisor and was told it was tracked down and will be back for redelivery to me which turned out to be a lie..so now my son has no BIRTHDAY PRESENT AND I HAVE NO IDEA WHERE THE PACKAGE IS BECAUSE OF BEING LIED TO SEVERAL TIMES BY UPS.. HELP IS NEEDED TO GET MY SONS PRESENT TO HIM ASAP!!..!!.
31 maja 2026
Great service before and after the sale…
Great service before and after the sale was made, excellent customer service. Super fast delivery. I plan to purchase another drone in the near future.
2 czerwca 2026
Odpowiedź od Djiusa
Friend, thank you so much for sharing. This provides valuable advice for other friends who want to buy it.
selection of products
selection of products was outstanding . the website was/is easy to navigate. and shipping was quick
2 czerwca 2026
I just got the DJI neo this week and I…
I just got the DJI neo this week and I got to use it today. I'm still learning about this drone but it's getting easier every time
2 czerwca 2026
Great service
Great service. Wish that warranty could be added within a few days after purchase
1 czerwca 2026
this company IS NOT an authorized DJI dealer,
This store presents itself as an authorized DJI dealer, which can be misleading for customers.
After contacting DJI Global directly, I received written confirmation that this company IS NOT an authorized DJI dealer, despite the claims made on their website and marketing materials.
Because of this, I reached out to clarify my order and product authenticity concerns. Unfortunately, the product I received was not in new condition and appeared to have been previously opened and used.
I also contacted their support team regarding this issue, but my messages were not properly addressed or resolved.
Based on my experience, I would strongly recommend verifying dealer authorization directly with DJI before making a purchase from this seller.
27 maja 2026
Opinia niezależna
Odpowiedź od Djiusa
Friends, all our products are original and authentic; if you encounter any problems with the products, please contact us.
--djiusa.com Team
Above and beyond
The website was fairly easy to navigate, and the delivery was so fast. I was not sure I was going to get it in time for the event. I was hoping to have it for and you guys definitely stand on business when it comes to shipping. The product arrived, sealed, and completely as it should be. I have not yet activated and used it but more than likely will today.
31 maja 2026
Fast shipping, no support
Order shipped and arrived fast. Impossible to get any support via anything but phone.
30 maja 2026
Doświadczenie Trustpilot
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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