Cara was exceptional. She gave me a clear and thorough explanation of the process and was able to provide me with answers to every question I asked. On a personal note, her tone and manner made the w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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During my time with Diverse Diagnostics the staff have been very helpful, kind and knowledgable throughout. Any time there has been an issue to solve they have gone out of their way to resolve this qu... Zobacz więcej
Rebekah was genuinely caring and listened really well. She was kind and patient as I spilled out a liturgy of information. I really appreciated her attentive nature and I felt really listened to and s... Zobacz więcej
So far I've had the 15 min consultation with Cara and it was fantastic. Considering it's only 15 mins they made sure they listened to everything I wanted to say, answered all my questions thoroughly,... Zobacz więcej
Reakcja na opinię
4,7
Doskonała
435 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very understanding company and great…
Very understanding company and great service! Highly recommend.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for your feedback. We’re glad to hear you found our team understanding and the service supportive throughout your experience.
It’s encouraging to know you would recommend us, and we appreciate you taking the time to share your thoughts.
Thoughtful Assessment and Reassuring Outcome
Excellent clinical assessment and thoughtful recommendations. The report provided significant reassurance and a clear roadmap for support. The only disappointment was that the report arrived later than anticipated, which reduced its usefulness during an important examination period.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for your feedback. We’re glad to hear the assessment and recommendations provided reassurance and a clear plan for support.
We’re sorry the report arrived later than expected, particularly during an important examination period. We appreciate you raising this, as timely reporting is an important part of the service we aim to provide.
We recognise, how important it is that everyone feels listened to and involved throughout the process, and we value feedback like this as it helps us continually review and improve the care we provide. If you would like to discuss your concerns regarding the report process further, please contact our team directly.
Excellent efficient person on call to…
Excellent efficient person on call to arrange appointments.
3 czerwca 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for your feedback. We’re glad to hear the appointment arrangement was handled efficiently and that the call was helpful.
I had my initial 15 minute phone…
I had my initial 15 minute phone consultation with Rebekah yesterday. She was brilliant, answered all my questions and made me feel seen.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Rebekah was able to answer your questions clearly and help you feel heard and understood during your initial consultation.
It’s encouraging to know you felt supported from the very first step of the process.
I had an excellent experience with…
I had an excellent experience with Diverse Diagnostics. Everyone involved throughout the process was incredibly helpful, professional, and supportive, making everything very easy and smooth from start to finish. A special thank you to Deianira, who went above and beyond to ensure my son’s assessment was completed on time. I highly recommend Diverse Diagnostics to anyone looking for a professional, efficient, and caring service.
27 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear the process felt smooth, supportive and professional throughout, and that our team was able to make things as straightforward as possible for you and your son.
It’s especially encouraging to hear that Deianira’s support helped ensure the assessment was completed within the required timeframe. We appreciate your recommendation and your kind feedback about our team.
Response to email good and ordering…
Response to email good and ordering prescriptions straight forward.
Hayley is an outstanding clinician.
I was less impressed with the psychiatrist we saw at the beginning and Lawrence really did not enjoy talking with him. He did not involve lawrence in the discussions. He’s a report was brief and Inaccurate in places. We felt he had not thoroughly listened to us.
29 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for taking the time to share your feedback. We’re pleased to hear that communication and prescription management have been straightforward, and that Hayley’s support and clinical care have had a positive impact on your experience.
We also appreciate your comments regarding the initial assessment. We’re sorry to hear that you and Lawrence felt the assessment and report did not fully reflect your experience. As part of our assessment process, clinicians gather information from both the individual and their parents or carers where appropriate, as understanding a person's developmental history is an important element of a comprehensive assessment. However, we recognise how important it is that everyone involved feels listened to, understood and included throughout the process. Feedback such as yours helps us continue to review and improve the care we provide. If you would like to discuss your concerns further, please contact our team directly.
Excellent from the word go!
From the initial free consultation and throughout the whole process, every member of staff i came across were so friendly, helpful, knowledgeable and made the whole process so simple for myself and my daughter. Although we were seeking a private diagnosis, the focus was on doing what was best for my daughter and not the clinic "money grabbing" like the common perception of private practice. This was a big deal for my daughter at age 10 but she actually came out of her appointments feeling happy! Could not recommend Diverse Diagnostics enough!
28 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for sharing your experience. We’re glad to hear the process felt clear, supportive and centred on what was best for your daughter throughout.
It’s encouraging to know our team helped make such an important assessment feel manageable for both of you, and that your daughter felt comfortable and positive after her appointments.
Dear Diverse Diagnostics Team,
Dear Diverse Diagnostics Team,
I wanted to take a moment to express my sincere gratitude for the continued support you have shown me since my ASD diagnosis. Navigating services has been incredibly challenging, and your kindness, patience, and guidance have made a profound difference.
Dr Imran and every member of the team have shown a level of compassion and understanding that truly brought tears to my eyes. Your willingness to help, to listen, and to stand with me through each step has been nothing short of life‑changing.
I am deeply grateful and in awe of the consistent care and humanity you show in your work. Thank you for seeing me, supporting me, and making a difficult journey feel less overwhelming.
With heartfelt appreciation,
Deborah.
27 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you, Deborah, for taking the time to share such thoughtful feedback. We’re glad to hear that the support you received following your ASD diagnosis has helped make a challenging journey feel more manageable, and that Dr Imran and the wider team were able to provide the compassion and understanding you needed.
It’s encouraging to know you felt listened to, supported and cared for throughout the process. We wish you all the very best moving forward.
Good customer service
Deianira was very helpful when I had questions about the process and forms. It’s been a helpful experience overall selecting the relevant option to go for and understanding what’s involved.
27 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for your feedback. We’re glad to hear Deianira was able to provide clear guidance and support with the forms and assessment process, helping you understand the options available and what to expect.
It’s encouraging to know the experience has been helpful and informative so far.
I’ve had my last two medication review…
I’ve had my last two medication review appointments with Pete Downer and they’ve been really helpful. As someone who really understands ADHD from personal experience, his advice feels very relatable and easy to apply. I thought I was stuck with the side effects of my medications, but it’s been reassuring to learn there are ways to manage things better when someone genuinely wants to help. I really appreciate his support and would definitely recommend him.
27 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Pete’s support and guidance have been helpful, particularly in finding practical ways to manage medication side effects and make treatment work better for you.
It’s encouraging to know his personal insight and clinical approach helped you feel understood and supported during your reviews.
Excellent service
Diverse Diagnostics supported my daughter right up until her ongoing care was transferred to the NHS, and throughout the whole process we found them excellent.
All the staff were helpful, friendly and professional, and they were always very responsive to any email queries we had. The appointment system worked smoothly, and it was reassuring to see the thorough checks and assessments carried out before medication was commenced, which demonstrated a very high level of professionalism and care.
I would not hesitate to recommend Diverse Diagnostics to others.
26 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for taking the time to share your experience. We’re glad to hear your daughter felt well supported throughout her care journey and that the transition to NHS services was smooth.
It’s encouraging to know our team’s communication, professionalism and thorough approach to assessment and medication monitoring helped provide reassurance throughout the process.
Great service from Diverse Diagnostics
Great service from Diverse Diagnostics. Communication and response times were excellent throughout, and Cara was brilliant with me recently — really helpful, professional and reassuring. All staff I dealt with were friendly and supportive. Would definitely recommend.
25 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for your feedback. We’re glad to hear the communication and support from our team were consistent throughout your experience, and that Cara was able to provide reassuring and professional support when needed.
Rebbeka was kind sensitive and helpful. She listened and gave clear instructions and feedback I felt at ease
Rebbeka was kind sensitive and helpful.
23 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for your feedback. We’re glad to hear Rebekah helped you feel comfortable and supported, and that her communication and guidance were clear and reassuring throughout your interaction.
Staff are sooooo kind!
I have been in and out of different mental health services for almost 15 years now, for the first time I feel like I am being listened to! I am feeling very excited for my future and I owe a lot of that to the kindness of the staff at Diverse Diagnostics :)
12 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for sharing your experience. We’re glad to hear you’ve felt listened to and supported by our team, particularly after such a long journey through different services.
It’s encouraging to know you’re feeling more hopeful about the future, and that the care and kindness shown by our staff have made a positive difference.
Rebekah was brilliant
Rebekah was brilliant. Very knowledgeable and knew the right questions to ask. I didn’t feel any distress when talking about difficult times during my life and felt listened to.
21 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Rebekah helped you feel listened to and supported, particularly when discussing more difficult experiences, and that her approach made the conversation feel comfortable and constructive.
Highly recommended!
Rebekah was brilliant at listening and empathising whilst I was speaking, she explained very clearly a breakdown of the stages of assessment. Lovely speaking with her and I look forward to working with diverse diagnostics to understand myself better ❤️
14 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for sharing your experience. We’re glad to hear Rebekah made you feel listened to and supported, and that the assessment process was explained clearly and thoughtfully.
It’s encouraging to know you feel positive about moving forward and gaining a better understanding of yourself through the process.
I had a consultation with Rebeka and…
I had a consultation with Rebeka and she was very understanding of my situation and advised me in the right direction! I was happy to speak very happy to speak with her and I felt heard by a really nice person
14 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for your feedback. We’re glad to hear Rebekah made you feel listened to and supported, and that the consultation helped provide clear guidance for your next steps.
The staff at Diverse Diagnostics are so…
The staff at Diverse Diagnostics are so helpful and accommodating. They really do make the process very seamless. Definitely recommend!
11 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for your feedback. We’re glad to hear our team has been helpful and accommodating, and that the process felt smooth and well supported throughout.
The whole process was very…
The whole process was very straightforward, and everyone was very easy to talk to. Most importantly my daughter felt included with the process and felt comfortable speaking with them. They were patient with her and answered her questions in a way she could understand. We had explored lots of different avenues to get the answers we needed and we finally felt like someone understood and listened.
12 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for sharing your experience. We’re glad to hear your daughter felt comfortable, listened to and included throughout the process, and that our team were able to communicate with her in a supportive and accessible way.
It’s encouraging to know you felt heard after what sounds like a long journey to find answers and support.
Excellent and kind staff!
Throughout each step of the entire process of having my interviews, receiving a diagnosis and being given a prescription, the staff had been excellent in all ways. They were extremely patient and considerate, consistently answered all of my questions and concerns in detail, and overall did a great job at giving a thorough overview and explanations of each step whenever I was confused. They made what at first seemed like a daunting task, significantly easier to follow and deal with. The staff have been and continue to be a pleasure to work with and it is clear to see the effort and care they put in to give the best experience possible! I can’t recommend enough! I would also like to extend my heartfelt thanks to any staff that may read this, thanks for doing what you do <3
7 maja 2026
Opinia niezależna
Odpowiedź od Diversediagnostics
Thank you for your thoughtful feedback. We’re glad to hear our team helped make the process feel clearer and more manageable, and that you felt supported and listened to throughout each stage of care.
It’s encouraging to know the patience, communication and professionalism of our staff had a positive impact on your experience.
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