Good prices and communication, but delays in dispatch for a second time running. That said the company did keep me updated by email
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered 25 shopping baskets. Delivery arrived quickly but the packaging was falling apart and several baskets were smashed and chipped.
Reakcja na opinię
Free standing clothing rail. Prompt delivery within the time frame stated. Very fair pricing for a product that was accurately described. A good, solid piece of equipment….no frills but sturdy a... Zobacz więcej
Purchased 2x garment rails, plus 12” extension, great height for longest dresses. Initially I had issues with castor wheels dropping out, but after weight of clothes applied, the wheels stayed within... Zobacz więcej
Informacje dotyczące firmy
- Dostawca sprzętu
- również w kategorii:
- Hurtownia
- Sklep z meblami zewnętrznymi
- Sklep z regałami
Napisane przez firmę
⭐️ DirectShopfittings is the UK's trusted, top-rated supplier of comprehensive shop fittings and essential retail display equipment. We provide exceptional value and excellent customer service to businesses nationwide. Our extensive range includes high-quality Clothes Rails, stylish Mannequins, versatile Slatwall and Gridwall systems, durable Chrome Wire Shelving, and essential POS supplies. Whether you are fitting out a new boutique, refreshing an existing store, or simply need more garment rails, you'll find competitive prices and fast, reliable delivery. Trust the experts for your retail needs. Shop DirectShopfittings today!
Dane kontaktowe
Randall Way, DN227GR, Retford, Zjednoczone Królestwo
- 01777 808588
- sales@directshopfittings.co.uk
- directshopfittings.co.uk
4,2
Dobra
278 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good service no hassle at all
Very good service no hassle at all
Good quality products
Would like to use direct shop fittings in future
31 stycznia 2024
my new favourite shop!
had been searching for a good sturdy shelf system for a while when i came across direct shop fitting. i was well impressed! excellent quality uprights and brackets, fab prices too...i will be back to purchase more for my next project!
24 grudnia 2023
Opinia niezależna
Very Happy with the Service
The perspex items on this order were reasonably priced. They arrived very quickly and were as described. We are very happy with the service received from Direct Shop Fittings.
3 stycznia 2024
Excellent service and quick delivery
3 stycznia 2024
Great product and price
3 stycznia 2024
The products are solid enough but the…
The products are solid enough but the machining wasn't great. Various bits needed to be bent to make them fit where they needed to slot in.
Delivery time was good especially considering they were shut down over Christmas.
3 stycznia 2024
Excellent experience
29 listopada 2023
Odpowiedź od DirectShopfittings
Good afternoon, thank you for your recent order. We are grateful for you taking the time to leave a 5-star review. We appreciate your feedback and support for our business. If we can be of any further assistance, please do let us know.
Best regards
Edwina
Excellent prompt service
Excellent prompt service
I ordered one day and received vwey quickly
Previously purchased display stands always great products and service
29 listopada 2023
Odpowiedź od DirectShopfittings
Good afternoon, many thanks for placing another order with us, we do appreciate your business. We are truly grateful to receive a 5-star review for our prompt service and for our products. If there is anything else we can help you with if the future please do let us know.
Best regards
Edwina
Odpowiedź od DirectShopfittings
Good afternoon, thank you for your recent order and for the 5-star review. We do our best to despatch orders as quickly as possible and was glad to hear your order arrived in good time. If we can be of any further assistance, please do let us know.
Best regards
Edwina
The frames came very quickly
The frames came very quickly, very good quality,and great price.
28 listopada 2023
Odpowiedź od DirectShopfittings
Good afternoon, thank you for your recent order and for taking time to leave a 5-star review. We are always pleased to receive feedback regarding our service, products and prices.
If we can be of any further assistance, please do let us know.
Best regards
Edwina
Odpowiedź od DirectShopfittings
Good afternoon, thank you for your recent order and 5-star review. We are glad to hear that you are pleased with the A2 snap frame and that it was perfect for what you intended. If there is anything else we can help you with, please do let us know.
Best regards
Edwina
extremely poor customer service
Ordered an item on monday, and paid for next day delivery, as I needed the item for the weekend. Rang on thursday asking where the delivery was to be told, oh well they are a little bit busy in the warehouse so it isnt picked yet and is still in processing. cancelled the order and no doubt I will be waiting at least a week for that to process. will update on that experience when it happens. Wish i had read the reviews on here before purchasing as I would have walked on by, seems they are ill equipped to run a company at the moment.
16 listopada 2023
Opinia niezależna
Good products and very helpful sales…
Good products and very helpful sales staff.
30 października 2023
Odpowiedź od DirectShopfittings
Hello.
Thank you for your very kind review.
We really do appreciate the positive feedback on the products and as a small team we do aim to provide the best service possible. Please don't hesitate to contact us in the future if there is anything further that you require.
Took over 5 weeks to get item rang them…
Took over 5 weeks to get item rang them three times never received any emails even though they said they emailed me twice.
Hadn't got them item I ordered in stock even though website still said it was in stock bad service all round
31 października 2023
Odpowiedź od DirectShopfittings
Good morning Julie,
Thank you for your recent order and feedback.
I am sorry to see the issues and delays surrounding your order.
This really isn’t the level of service we aim to offer and I can only apologise for the negative experience.
If you have any further requirements, please do feel free to contact me directly and I will do my best to help reinstate your faith in us as a reliable supplier.
Kind Regards
Lee Noble
DirectShopfittings
Good product, poor delivery.
My order took ages to process and I had to phone to chase it up. The warehouse needs to be on top of orders and process them in a timely manner.
Good customer service and the person I spoke to got it sorted and I had my order soon after this.
Good products and good prices.
30 października 2023
Odpowiedź od DirectShopfittings
Good afternoon,
Thank you for your review, the feedback is very much appreciated.
I do apologise for the delay in dispatching your order, this isn't the experience which we expect our customers to have.
I am happy to hear that our customer service team managed to resolves the problem for you and that your order was then dispatched promptly.
Please don't hesitate to contact us if you require any further help in the future.
Odpowiedź od DirectShopfittings
Good afternoon.
As a small team we do realise that customer service is key and we really appreciate your feedback on this.
I am happy to hear that your order arrived quickly.
If there is anything further that we can help you with in the future please do let us know.
Very quick delivery!
Really quick delivery, no hassle and exactly what I’d ordered :)
13 października 2023
Opinia niezależna
Odpowiedź od DirectShopfittings
Good afternoon,
Thank you very much for taking the time to provide a 5 star review.
I am happy to hear that your ordered arrived within good time and that the product was exactly what you were expecting.
Please do let us know if you require anything further in the future, as we would be happy to assist.
The product is faulty
The product is faulty I was told the plastic cover which is difficult to remove but i have been unable to remove it !!!! if indeed there is one...when does a protective cover become a liability .... when the customer cannot remove it....
No response since
28 września 2023
Odpowiedź od DirectShopfittings
Hello,
Thank you for your review, It is very much appreciated.
I am sorry to hear about the issues which you have experienced with your purchase of the Presentation Box.
After investigations carried out by the manufacturer of the product we were able to conclude that there was sadly a defect in the acrylic on this occasion.
Unfortunately this wasn't an issue which the supply chain was already aware of prior to your contact.
I do believe that this problem has now been resolved and I do apologise for the inconvenience that this has caused.
Best Regards Holly.
Make sure items are in stock before ordering
Customer service via phone is good. Informative and helpful. But be aware you can buy things online they don't actually have in stock. I ordered as I wanted it by a specific date, to be told items were out of stock. Estimate 2 - 3 day wait and I was told I'd be bumped to next day delivery. Their delivery was badly delayed. I asked to be sent everything else I'd ordered so I could set up, no, my whole order was held. As it was not sent next day as informed I have to wait longer on standard so 11 working days after ordering I still have stock in boxes and a wall I need to keep clear as well as try to get tradies back to fit them as I'd ordered them for the week they were there. I have no umbridge with this company but if I need anything in future it will be a phone call first.
28 września 2023
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