We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... Zobacz więcej
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Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round
Reakcja na opinię
Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Zobacz więcej
Had the southern fried chicken - absolutely delicious and had great service by my local fish man Aaron. Great value for money as you get lots of portions in a box. Definitely worth it!
Informacje dotyczące firmy
Napisane przez firmę
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Napisane przez firmę
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Dane kontaktowe
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Zjednoczone Królestwo
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4,6
Doskonała
279 recenzji
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Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
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Ieuan was very friendly and helpful…
Ieuan was very friendly and helpful with helping us choose what meat we wanted.
Good quality food and amazing service.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thank you, Laura, for your lovely review. We’re so pleased to hear Ieuan was friendly and helpful in choosing the right meat for you. It’s great to know you were happy with both the quality of the food and the service you received. We really appreciate your support.
Special treats
I bought the Tandoori Chicken portions,and they were absolutely delicious.I had a friend staying with me for the Easter and it was immensely enjoyed.by all. I found the price worth every penny,at £58,but sadly it is rather over my budget.However,I would like to try something again in a few months time,I will Ring Brian when I can. Thank you.
6 kwietnia 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thank you so much for your lovely review.
We’re delighted to hear that you and your friend enjoyed the Tandoori Chicken portions over Easter and found them absolutely delicious. It’s great to know they were such a hit.
We completely understand your comments on budget as well, and we really appreciate your honesty. We’re very grateful you felt the quality was worth it, and we’ll be pleased to hear from you whenever the time is right to treat yourself again in a few months.
Brian will be very happy to look after you when you’re ready.
Kind regards,
The Dining Solutions Direct Team
An unexpected surprise
It was an unexpected knock on the door that introduced us to Dining Solutions and, whilst all the boxes looked amazing, we decided to buy the Salmon Wellington parcels. We were not disappointed - they are absolutely delicious. They will be a treat meal when it’s just the two of us and perfectly special enough for dinner with friends as well. Thank you.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Hi Debbie,
What a wonderful surprise for us to hear this! We know an "unexpected knock" can be a bit of a gamble, so we are absolutely thrilled that you took a chance on us.
The Salmon Wellington is one of our personal favorites—it’s that perfect "cheat code" for a fancy dinner without the hours of prep! We’re so glad it hit the mark for you, whether it's for a quiet night in or hosting friends.
Thanks for sharing the love, and we look forward to seeing you again soon!
Best,
The Dining Solutions Team
The quality of the food is superb
Thank you Freddie for knocking the door. If you hadn’t we would have missed out on some excellent frozen meat and fish! What we have tried so far has been delicious. Everything is labelled with cooking instructions and we couldn’t be happier with the service provided. Thanks again.
Diane and Steve.
27 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
"Thank you so much for the kind words, Diane and Steve. We’ve passed your praise along to Freddie—he was delighted to hear he could be of service. We aim to provide premium frozen meat and fish with the convenience of clear instructions, so it's great to know we've hit the mark for you. We look forward to serving you again soon!"
I bought the rump and salmon
I bought the rump and salmon
I should have bought more but I was worried about the freezer space. Excellent quality and a great service from Danny
27 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Hi Sheila, thank you so much for your kind review. We’re delighted to hear you enjoyed the rump and salmon, and that Danny looked after you so well. We completely understand the freezer space dilemma, but we’re thrilled you were pleased with the quality. Thank you again for your support, and we look forward to seeing you again soon.
Good products and free-range too
We’ve been buying DSD’s products from Andy (1524) for many years and they’ve always been very good. I’m especially happy that the chicken breasts and turkey are free-range.
28 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thank you, Bill, for your kind review and for your continued support over the years.
We’re delighted to hear that you’ve been so pleased with the quality of our products and the service Andy (1524) has provided. It’s also wonderful to know that the free-range chicken breasts and turkey are a real positive for you.
We really do appreciate your loyalty and look forward to serving you for many more years to come.
Friendly
Friendly , helpful, and explained about the products .
A good selection of meat and fish products
24 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thank you, Jacqueline, for your lovely review.
We’re so pleased to hear that you found our representative friendly and helpful, and that the products were clearly explained to you. It is also great to know you were pleased with the selection of meat and fish available.
We really appreciate your support and look forward to serving you again soon.
A Culinary Find
We are so pleased to have met our local salesman.
This is the first time buying the products so we decided to sample a box of lobster tails and a box of steaks. Everything is packaged beautifully. We have tried the steaks and they are wonderful; surpassing anything from a supermarket. We look forward to our next visit so we can try some of the other items.
21 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thank you so much for your lovely review.
We’re delighted to hear you were so pleased to meet your local representative and that your first experience with us has been such a positive one. It’s great to know the lobster tails and steaks made a strong first impression, and we’re especially pleased that you found the steaks to be of such a high standard.
We take real pride in the quality and presentation of our products, so your comments mean a great deal. We look forward to seeing you again on the next visit and helping you discover even more of the range.
Your representative was very good
Your representative was very good, personable, not pushy however the box containing my fish looked as if it had been the demonstration box. I am hoping that the contents had not been defrosted several times over many weeks!!!
19 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thank you for your feedback, we really appreciate you taking the time to share it.
I’m pleased to hear our representative made a good impression and approached things in the right way, that’s exactly how we train our team to operate.
I completely understand your concern regarding the box appearance, and I want to reassure you that all of our products are kept frozen to strict standards and are never defrosted and refrozen. What you received will have been from our working stock, not a demonstration product, even if the outer packaging didn’t look its best.
That said, presentation does matter, and I’ll make sure this is fed back to the team so we can improve that side of things moving forward.
If you have any concerns at all once you’ve tried the products, please don’t hesitate to get in touch, we’ll always look to put things right.
Good quality food
We have used Dining Solutions before and are always pleased with the quality of the food. Additionally, the young man showing the boxes to us was very pleasant.
17 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Hi Hazel,
Thank you so much for your kind words and for choosing Dining Solutions Direct again, it really means a lot to us.
We’re delighted to hear you’re consistently pleased with the quality of the food, and I’ll be sure to pass your comments on to the young man who visited you. It’s great to know he made such a positive impression.
We really appreciate your continued support and look forward to seeing you again soon.
great delivery guy
great delivery guy, made good impression. will order again next time your in the area if i have the space in my freezer.
14 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thanks very much for the lovely feedback. We’re really pleased to hear he made such a good impression. We’d be delighted to see you again next time we’re in the area, freezer space permitting.
Odpowiedź od Dining Solutions Direct
Thank you for your kind feedback. We’re delighted to hear that your sales rep was very knowledgeable and that everything was well presented. We really appreciate your support and hope you enjoy your Fish & More products.
Marius is a joy
Marius is a joy! He is always upbeat and full of new food products for us to experience. The food is great quality and the choice is broad. I would recommend everyone to give it a try!
13 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thank you for your wonderful feedback. We’re so pleased to hear that Marius is always upbeat and brings such great new products for you to try. It’s lovely to know you’re enjoying the quality and wide choice of the food. We really appreciate your recommendation and support.
I do not usually buy anything at the…
I do not usually buy anything at the front door, however I was assured when I saw, the choice and quality of your food, I did choice two items, which I know I will enjoy. Being a fish person. It's nice to see this kind of service coming around.
11 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thanks for giving us a try, especially as you don’t usually buy at the door. I’m really pleased you liked the look and quality of the food. As a fellow fish fan, I think you’ll enjoy the choices you picked. It’s great to hear that the service was appreciated as well. If there’s ever anything you’d like to try in the future, just let us know and we’ll be happy to help.
Thanks again for your support.
He's very friendly and the food he…
He's very friendly and the food he brings is amazing. His chicken Kievs are a real family hit and invaluable for when time is short between the family getting in from school and having to go out again for evening activities. The prawns are also amazing and great in stir frys, so health and tasty.
11 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Another household saved by chicken kievs and prawns. Civilization hanging on by garlic butter and quick dinners between school runs. Here’s a tidy reply you can send without it sounding like a freezer catalogue.
Thank you for the lovely feedback. I’m really pleased to hear the chicken kievs have become such a hit with the family, they’re definitely one of our favourites too. It’s great that they help make those busy evenings a bit easier. The prawns are a great choice as well, perfect for quick stir-fries and a healthy, tasty meal.
Thanks again for your support, it’s very much appreciated.
Andy 1542 is just fantastic*
Andy 1542 is just fantastic, he is more than a salesman, he is a friend* We have been eating great fish thanks to him for more than 14 years… I have to say that, since he moved to Dining Solutions Direct the quality has been excellent! From the sea bass to prawns, chicken and our latest discovery, thanks to Andy’s advice, squid, which I just baked for 20/25 mins and the result was better than a restaurant. Thanks Andy 1542! and DSD keep it up! Rebecca&Yasha
11 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thank you so much Rebecca & Yasha for such a lovely review. Andy will be absolutely delighted to read this. It’s wonderful to hear that you’ve been enjoying the food for so many years and that Andy has become more than just the person delivering it.
We’re really pleased you’re enjoying the quality of the products, especially the sea bass, prawns and chicken, and it’s great to hear the squid was such a success. Andy does love recommending new things to try and it sounds like that one paid off perfectly.
Thank you again for your continued support over the past 14 years. It truly means a lot to all of us at Dining Solutions Direct.
The salesman "charlie" was brilliant
The salesman "charlie" was brilliant, honest, informative and very polite and friendly.
Although the products are a little on the pricey side, the quality is exceptional.
9 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thanks very much for the kind feedback. Charlie will be really pleased to hear this — he takes great pride in looking after his customers and making sure people understand exactly what they’re buying.
We really appreciate you recognising the quality of the products. We focus on sourcing the best we can, so it’s great to know you’re enjoying them.
Thanks again for your support.
Food quality is always 100%
Food quality is always 100%
Delivered to the door which fits in with busy lifestyle is a plus.
Engaging staff, helpful and always open to feedback.
One thing to consider is the bulk buying, if you decided to be adventurous and it turns out not to be your thing can leave you with excess food. Tom, might be worth doing a "pick and mix" box to help with smoothing this issue. I want to try it all, the products are great but reluctant at times incase Iget caught short.
Other than this It is all possitive , thanks.
10 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thanks very much for the thoughtful feedback, we really appreciate it.
We’re glad the home delivery and quality of the food work well with your busy lifestyle, and it’s great to hear the team have been helpful and open to feedback.
Your point about bulk buying is a really good one. Trying something new can feel like a bit of a commitment when the packs are larger, so the idea of a “pick and mix” style box is a great suggestion. I’ll make sure Tom and the team hear that.
Thanks again for your support and for taking the time to share your experience — we’re really pleased you’re enjoying the products.
Good quality food with helpful lady 893.
3 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Thank you for your kind review.
We're really pleased to hear you enjoyed the quality of the food and found Tracy (893) helpful. She takes great pride in looking after her customers and sharing her knowledge of the products.
We truly appreciate your support and hope you continue to enjoy the food.
Good quality food
Nice friendly staff didn't push us into buying anything,we brought some chicken in garlic and herbs which was very tasty
It would be good if you had smaller portion packs as i don't have a huge freezer, or a taster pack of assorted meat or fish
4 marca 2026
Opinia niezależna
Odpowiedź od Dining Solutions Direct
Hi,
Thank you for your kind review. We're really pleased to hear you enjoyed the quality of the food and found our team friendly and relaxed when visiting. It’s great to know the chicken in garlic and herbs went down well too.
We also appreciate your suggestion about smaller portion packs or a mixed taster selection. Feedback like this is really helpful and we’ll certainly take it on board as we continue developing our range.
Thanks again for taking the time to share your thoughts.
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