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Dining Solutions DirectRecenzje 

279
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... Zobacz więcej

Oceniono na 5 z 5

Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round

Reakcja na opinię

Oceniono na 2 z 5

Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Zobacz więcej

Oceniono na 5 z 5

Had the southern fried chicken - absolutely delicious and had great service by my local fish man Aaron. Great value for money as you get lots of portions in a box. Definitely worth it!

Informacje dotyczące firmy

  1. Dostawca produktów spożywczych
  2. Mrożonki
  3. Jedzenie z dowozem

Napisane przez firmę

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Napisane przez firmę

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

279 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 94% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(279)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 259

Napisz recenzję
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Oceniono na 5 z 5

Great product range, great service

We've been enjoying Dining Solutions Direct products for several years now, particularly the great range of fish. Martin offers a brilliant service, delivering to us within a couple of days of a text message. So easy and efficient.

5 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Delicious food easy to cook.

We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he shows us the delights of his van. There is no pressure to buy and we’re always happy to stock up the freezer with the delicious food. Invariably we purchase our favourites, butter milk chicken - just perfect, and steak and ale pies - real comfort food! Occasionally we try something different and are not disappointed. Thank you DSD and Martin for making life a little easier.

Reading other reviews, I note that some people have problems fitting the boxes into their freezers. I take the contents of the box, in their bag, out of the box then tear off the instructions from the box and put it in the bag. It now takes up much less room in the freezer. Hope this helps.

4 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Food review

Had the southern fried chicken - absolutely delicious and had great service by my local fish man Aaron. Great value for money as you get lots of portions in a box. Definitely worth it!

4 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Delicious food

Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round

31 maja 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Hi Heather,

Thank you so much for your lovely 5-star review. We’re really pleased to hear you enjoyed the food, the flavour, the portion sizes, and the quality.

It’s also great to know our rep was friendly, knowledgeable, and helpful with cooking advice. We really appreciate your support and look forward to serving you again.

Oceniono na 5 z 5

High quality product

High quality product. Really professional experience, Moon was a very likeable guy and knew his products very well.

27 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you, Stephen! We're delighted to hear you had such a great experience. Moon really does know his products inside out, and it's wonderful to hear that his warm, professional approach comes through so well. We look forward to seeing you again soon!

Oceniono na 5 z 5

Go on.. treat yourself!!!

If you are looking for “Supermarket” grade then go elsewhere. This food is premium quality and worth every penny. Our local rep David is always great for inspiration on what to try next. Excellent service in the Basingstoke area!

16 maja 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Adam, you've absolutely nailed it - thank you! Premium quality is exactly what we're here for, and David will be thrilled to read this. He loves helping customers discover brilliant new things to try. We'll make sure he hears your kind words - and thank you for the fantastic recommendation!

Oceniono na 5 z 5

Very friendly and informative sales…

Very friendly and informative sales representative. Not pushy at all. Knew the products and sources well. We are in the South West patch.

27 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you so much for the lovely review, Austin! We're really pleased to hear our representative made such a great impression — friendly, knowledgeable and not pushy is exactly what we aim for. We hope you enjoy your food and look forward to seeing you again in the South West!

Oceniono na 5 z 5

Ryan was great

Ryan was the most helpful "saleman" we have every come across, not pushey, very knowlegble and fun to do business with we are very happy withour purchase and look forward to more food in thebfuture

26 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you so much for your wonderful review, Jeffrey! We're delighted to hear that Ryan made such a great impression — he truly is a fantastic member of our team. We hope you enjoy every meal, and we look forward to bringing you more great food in the future!

Oceniono na 4 z 5

David and Caspar were polite and…

David and Caspar were polite and listened to what I was interested in buying and based on that advised me of which products might be of interest.

23 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you so much for your kind words, Maria! We're really pleased to hear that David and Caspar took the time to listen and help point you in the right direction — that personal, attentive approach is something we genuinely care about. We hope you're enjoying your products and we look forward to seeing you again soon!

Oceniono na 5 z 5

Friendly and knowledgeable .

Friendly and knowledgeable .
Good selection of products, however I do prefer plain and not pre seasoned. That's only because I make my own seasoning

22 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you for your lovely feedback. We’re really pleased to hear you found us friendly and knowledgeable, and that you liked the selection of products.

We completely understand your preference for plain products, especially if you enjoy creating your own seasoning at home. We do offer a range of options, and your feedback is very useful as we continue developing the range.

Thanks again for taking the time to leave a review. It’s much appreciated.

Oceniono na 4 z 5

Good value.

As a single pensioner, five boxes of fish products has completely filled my freezer and provided me with many weeks’ worth of good food at reasonable prices.

21 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you so much for your lovely review, Margaret! We're really pleased that the fish products have kept your freezer well stocked and provided such great value over the weeks ahead. Making quality food accessible and worthwhile is exactly what we aim for, and it's wonderful to hear it's hitting the mark. We hope you enjoy every meal!

Oceniono na 5 z 5

Ryan is excellent

Ryan is excellent! He’s efficient and always gives great recommendations!

20 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you for the wonderful review, Dr Asratova! We're so pleased to hear that Ryan has been efficient and given you great recommendations - that personal, knowledgeable service is something we take real pride in. We'll make sure Ryan hears your kind words. We look forward to seeing you again soon!

Oceniono na 5 z 5

Excellent produce from Dining Solutions…

Excellent produce from Dining Solutions Direct. I have been buying my mixed meat box for several years now. Highly recommend the Coquilles St Jacque too.

Andy (my rep 1513) pops round every 3 months and always has time for a friendly chat. Always happy and cheerful even when it is cold and raining! Thank you for a great service and scrumptious produce.

16 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you so much, Samantha! It's wonderful to hear that you've been a loyal customer for so many years and that the mixed meat box keeps delivering. The Coquilles St Jacques are a real favourite - great choice! Andy will be really pleased to read this - we'll make sure he sees it. We look forward to many more visits!

Oceniono na 4 z 5

The products undoubtedly look and…

The products undoubtedly look and probably are very good quality. A young lad quietly spoken came to the door. He seemed quite nervous and had a script to speak. I went to the van and the real fast talking lad took over. He. Showed me everything very professionally. He was pleasant and personable. But I did feel obliged to buy something and ended up buying stuff for my bbq despite me telling him several times I didn’t have freezer room and couldn’t afford to bulk buy. I ended up spending £100 which I really don’t want to spend. Good sales? Or pressure selling?

19 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you for taking the time to leave a review, Liz. We're really sorry to hear that you felt pressured during your visit - that is absolutely not the experience we want our customers to have. We take feedback like this very seriously and will be looking into it. If you'd like to discuss your order or have any concerns, please don't hesitate to get in touch with us directly. We'd love the chance to make things right.

Oceniono na 5 z 5

excellent service in explaining the…

excellent service in explaining the different products on 18/6.
2 beautiful meals over the last 2 nights - the angus beef pies and the salmon. Excellent quality - very tasty

19 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you, John! The Angus beef pies and salmon are both fantastic choices - so glad they hit the spot over the last two nights. It's great to hear you had such a good experience on the 18th. Hope you enjoy everything else too!

Oceniono na 5 z 5

Ryan was great

Ryan was great. Brilliant service. Great food!

19 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you, Carly! We'll pass your kind words on to Ryan - he'll be really pleased to hear this. So glad you're enjoying the food!

Oceniono na 5 z 5

a great product enjoyed it( haddock fillets)

a great product enjoyed it very much

17 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you, Peter. We’re really pleased to hear you enjoyed the haddock fillets so much. We always aim to provide great-quality products, so your feedback is much appreciated.

Oceniono na 5 z 5

Very cheerful and knowledgeable…

Very cheerful and knowledgeable salesman, wasn't pushy but gave me time to think and decide. Bought one box and cooked some tonight - really good quality and excellent flavour.

13 czerwca 2026
Opinia niezależna
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Odpowiedź od Dining Solutions Direct

Thank you, Lesley. We’re really pleased to hear you had such a positive experience and that our salesman gave you the time and space to choose without any pressure.

It’s great to know you enjoyed your first box and found the quality and flavour excellent. We really appreciate your feedback and hope you enjoy the rest of your order.

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