Dillenger Electric Bikes Recenzje 

205
•
Wynik TrustScore: 2.5 na 5

2,4

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I purchased the 250w mid range battery kit 36v 14.4 amp battery and no issues initially with the conversion. However I had battery problems with arcing between charger and battery causing the charge... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Completed product was as advertised. Works extremely well. Would give it 5 stars for performance, however, installation was extremely difficult. Had trouble mounting the front wheel with hardware g... Zobacz więcej

Oceniono na 1 z 5

My brother tries to order a kit for his bike and inadvertantly ended up ordering two. They said they would refund both but what this company actually did was take both lots of money and send absolut... Zobacz więcej

Oceniono na 2 z 5

I purchased the street legal 250W kit last May and was very happy. In early December the kit began to show problems and has now failed completely. Whilst initial customer support was OK I have b... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy

Informacje przekazane przez różne źródła zewnętrzne

Dillenger began in 2007 when the founders of a small Aussie-based engineering firm were looking to build a custom bike frame made from an intricate arrangement of stainless steel rods. This seemly ‘run-of-the-mill’ hobby project led to the intriguing thought – ‘should we motorize this thing?’ Being engineers, the temptation to motorize anything was just too much to bear. This prototype vintage space frame chassis electric bike proved to be a bit of a hit and the company was asked to produce a few models locally for existing clients. One thing led to another and before long, this engineering firm was obsessed with everything electric bike related. Later in 2007, Dillenger Pty Ltd was registered as a company in Queensland, Australia. The following years led to steady, conservative growth, selling limited models locally in Queensland, Australia. Sales often took a back seat to the development of new, better-engineered models. This strategy limited Dillenger’s growth early on, but also meant that production models developed quickly and became the most reliable in a market of otherwise notoriously unreliable products. New technology in batteries, brushless motors and intelligent motor controllers led to huge improvements in the quality and reliability of electric bikes from 2008 to 2010. Even more recently, the reduction in the cost of basic electric bike components has led to the explosion the e-bike market around the world. With the reduction in cost and increase in the size of the market, there has been a flood of startups importing cheap knock-offs. Already, many businesses seem to come and go, leaving customers in a lurch with no after sales support. Dillenger marks the 7th year of production with the sale of the 10,000th unit since 2007. Dillenger’s market in the last 3 years has exploded. Products are now sold online 24/7, all around the world.


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

205 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,4

Wszystkie recenzje

(205)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Oceniono na 3 z 5

Good initial experience, battery warranty claim taking time.

Initial experience was good, got my kit after a couple of weeks and support was helpful trouble shooting. But then my battery broke and I put in a warranty claim, they said they would send a replacement charger. I also ordered another one so I would have a spare and was charged $24 for shipping. They then sent the charger via non trackable Australian Post economy, the slowest and cheapest available service. I waited a month for the charger to arrive and have now found that the battery is the issue.
They have sent out a replacement battery and the bike is now back on the road, I am happy with the end result.

29 lipca 2016
Opinia niezależna
Oceniono na 4 z 5

Good deal

Everything went as promised, i am satisfied. Dillenger did keep their promises. My new E-bike run like a dream.

27 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Hi Sauli, Thanks for the review!

Oceniono na 5 z 5

Bafang Parts.

A1 service for all your hard to find Bafang parts!

27 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Hello John, Thanks for the review, much appreciated

Oceniono na 5 z 5

Excellent E-bike Conversion kit

I bought this conversion kit for a Felt 29er trail bike after doing some research on the website of an electronics laboratory on the battery cells included (rated "very good") and watching two videos on youtube of these kits being fitted.

The kit arrived very quickly and was reasonably easy to install. The only two problems I encountered were getting all the mounting studs out of the disc rotor on my old wheel (not Dillengers' fault obviously) and getting the pedal assist sensor mounted on the bikes' oversized tubes. (I needed to use a zip tie and some epoxy resin eventually).

The bike goes very well and although its weight has gone up by nearly 7 kg, that isn't noticeable when it's moving. The range in the relatively hilly countryside around my home is at least 40 km.

The downsides and these are minor annoyances rather than major disadvantages are (1) the motor is a bit noisy, (2) the zip ties in the kit are pretty poor quality and not long enough for oversized tubes, and (3) there are no printed assembly instructions included in the kit although there's a pdf on the Dillenger website. I also found it very helpful to watch both youtube videos again before I put it together.

Overall my conclusion is that this is an excellent conversion kit and well worth consideration if you already have a bike you enjoy riding, but are finding uphill sprints into a headwind challenging!

26 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Hello George, Thanks for the review! great feedback. We are glad everything has gone really well for you.

Oceniono na 5 z 5

Excellent service

Had to change my order at the last minute. No problem, item changed and sent out to me very quickly. Brilliant customer service.

25 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Hello Simon,

Thanks for the review much appreciated!

Oceniono na 4 z 5

Review of 36volt Front Wheel Kit

Brilliant. I am a 72 Year Old living in Spain. I bought my partner an electric bike as she had trouble keeping up with me, and I was so impressed I decided to treat myself. We do live in a fairly flat part of Spain so don´t use the power very often but it does allow us to go further knowing if we do get tired we can switch the power on to get home. We do an average 10 miles a day, although not every day and have done 1350 miles in 4.5 months. I charge the battery every month and have not fully run it down yet.
I am well impressed.

25 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Hello Rod, Thanks for the great review, glad your getting lots of mileage out of your ebike!

Oceniono na 5 z 5

Dillinger 1000w rear hub conversion kit

Very quick delivery, well packaged, good communication.

The kit was of excellent quality and has performed as expected. I will definitely be purchasing further kits in future.

24 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Hello Tony, Thanks for the review!

Oceniono na 1 z 5

nightmare

Part ordered 29th February. Money taken out of bank in March. Part still not received despite numerous e-mails. We are now nearing the end of July & still nothing. Totally sickened with this treatment. Have told friends to steer clear

22 lipca 2016
Opinia niezależna
Oceniono na 5 z 5

Ebike kit

Fast to deliver.
Easy to fit kit.

22 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Thanks Richard!

Oceniono na 1 z 5

aweful

I've used them twice now, the first time, I ordered 3 items one of which was not clearly marked, thus leaving me with an incompatible product for my motor, and I was told I couldn't have a refund, leaving me 350 out of pocket, the same product was shown as in stock on their UK site, but had to wait for it to be shipped from Australia, which is unacceptable, and I let them know how I felt about it, but no apology. The second time I had to buy the correct part for the previous, incompatible one, another £59 yes £10 more than the origonal for what is the same part only with a smaller hole in the middle, and yet again they were showing as being in stock on the UK site, but, yes you've guessed it, it had to come from Australia. If the BBSHD chainring adapter could have been bought elsewhere I would have went there, but as I thought it was available in the UK I had no option, if I had known it was out of the UK I would have went with Luna cycles over in the US.

22 lipca 2016
Opinia niezależna
Oceniono na 5 z 5

No problem recommending to anyone venturing into the world of ebikes.

I bought a Dillinger mid drive kit after bad experiences elsewhere. I am very happy with the service and the product. An important point is all the extras were top quality, better than anything else I bought on eBay or from other suppliers.

21 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Thanks for the review Peter!

Oceniono na 5 z 5

Bafan BBS HD 1000W

Fast delivery. only I would like to see a manual with the "swicheroony".

Satisfied customer.

20 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Hello Michel,

Thanks for the great review and feedback!

Oceniono na 1 z 5

Avoid

I got the bike delivered.
Firstly it wasn't assembled properly.
I had to spend some time and money to get it done.
In the last 4 months my rear wheel started wobbling 3 times. I even heard spokes snapping of while I was cycling on a regular road.
I had it fixed every time.
I do not cycle heavily or do not cycle in any potholes etc. The bike didn't fall.
When I contacted Dillinger they said that it must have been my fault and there is nothing wrong with the bike.

The bike mechanic who fixed the bike 3 times told me that the wheel isn't strong enough to support the motor.

There is no one to talk to in the company as they are in Australia and we're in the UK.

The warranty is worthless since they can always say that the problem comes from misuse. I can't prove them wrong, but how can I prove to them that I'm right.

My advice to you is buy a bike in a shop here in the UK. If something goes wrong you'll be able to go and see someone about it.

20 lipca 2016
Opinia niezależna
Oceniono na 4 z 5

Does what it says on the box.

I fixed the unit to my wife's Giant Cypress bike. It has been a great success. Previously we had only cycled together on flat roads and even then her speed was much slower than mine. Now we travel around together with average speeds approaching 15mph. the motor only works if you peddle and provides 3 levels of assistance, or no assistance. In the main it is used in low assist which enables my wife to feel she is still getting a workout. On reaching a hill she switches to medium and is able to keep pace with me. On occasions she switches to high and breezes past me. I am buy the way a keen road cyclist with a high spec carbon Giant Defy road bike. On a downhill section the motor stops assisting over 15 mph but does not add additional drag to the bike so if able you can peddle at a faster speed.
The range is over 30 miles and it recharches in a few hours. Highly recommended have done 600+ miles since fitting in March.
Only small gripe, the fitting instructions supplied referred to an earlier unit but a look on the web solved that.

18 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Thanks for the review Norman!

Oceniono na 5 z 5

Excellent service from dillenger.

I can really recommend dillenger, fast customer service and very professional staff a very good company to do business with.
Everything was nicely packaged and no damage on the components.

18 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Hello Henrik, Thanks for the feedback great appreciated!

Oceniono na 5 z 5

Good,prompt service

Cood prompt service

18 lipca 2016
Opinia niezależna
Logo Dillenger Electric Bikes

Odpowiedź od Dillenger Electric Bikes

Hi Will thanks for the review!

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