From placing my order over the telephone and receiving my order within days was exceptional. I also had to call back for technical help and EDWARD was brilliant and got me up and running. 100% compa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service here is simply exceptional. Following an online enquiry, Ellie called me and explained equipment I needed, sent it out the same day and it was spot on. I needed some extra IT... Zobacz więcej
Digital Direct Security (DDS) have been extremely helpful from start to finish. Their team provided clear advice, quick responses, and made the whole process easy. They also promised a fast delivery,... Zobacz więcej
Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Cameras, IP CCTV Kits, CCTV Systems, Security Cameras, Recorders to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk
Dane kontaktowe
Unit 7 Osprey Court, PE29 6FN, Hinchingbrooke Business Park
- 01480 459809
- info@digitaldirectsecurity.co.uk
- digitaldirectsecurity.co.uk
4,8
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Helpful sales staff
17 lipca 2023
Great service both before and after
6 lipca 2023
Odpowiedź od Digital Direct Security
Hi Ian,
Thanks for the review!
Storage upgrade
Needed 16TB storage upgrade to hybrid UniView NVR. DDS was good value and quick - able to do it the same day and took under an hour at their office.
15 czerwca 2023
Odpowiedź od Digital Direct Security
Hi David,
Thank you for leaving a review!
Quick phone call to the super efficient…
Quick phone call to the super efficient support team at DDS, they advised me what would be suitable for my requirements. Had my hybrid dvr delivered next day.
21 czerwca 2023
Odpowiedź od Digital Direct Security
Hi Josh,
Glad the support team were able to help you out! Thank you for the great review.
Great service and great products
Perfect delivery, great advice as always and great products.
21 czerwca 2023
Odpowiedź od Digital Direct Security
Hi Matt,
Thank you for leaving a review!
DDS are just so proactive and helpful
DDS are just so proactive and helpful, particularly if your not too brilliant round these types of products. Helpful from every level. Thank you.
18 maja 2023
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi David,
Thank you so much for the great review!
Very helpful to resolve a minor problem.
11 czerwca 2023
Odpowiedź od Digital Direct Security
Hi Keith,
Thank you for leaving this, glad we managed to sort your issue out.
Always first class service and product…
Always first class service and product to support to match
1 czerwca 2023
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi John,
Thank you for the great review!
Great service from Gini ..
Great service from Gini ... set me up on system to let me view demo of system and see pricing before ordering then called to make sure delivery arrived and I was OK with system set up
Great customer service
11 czerwca 2023
Odpowiedź od Digital Direct Security
Hi Matt,
Thank you for leaving this review.
I've passed your kind words on to Gini.
Great company
Great company
We always receive great service with a professional and helpful service. Highly recommended.
1 czerwca 2023
Odpowiedź od Digital Direct Security
Hello,
Thank you for the kind review!
Excellent service
Excellent service. I had a list of items that I wanted to buy & they took the time to find out what the project was, make recommendations and suggest additional items that would be needed. Very quick delivery followed once the order was placed. Highly recommended.
29 marca 2023
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Gordon,
Thank you for the kind words are great review and thank you for your continued support!
Helpful professional advice
Helpful professional advice, and efficient delivery.
Top marks .. again
1 czerwca 2023
Odpowiedź od Digital Direct Security
Hello,
Thank you for the review!
Fantastic Customer service.
Great products and competitive prices, however what makes DDs special is their Fantastic Customer service.
If every company provided Customer service like DDS, then life would be so easy.
25 maja 2023
Odpowiedź od Digital Direct Security
Hello!
Thank you for the very kind words, always happy to hear from satisfied customers.
Good advice and service…
I received very good advice and service from Digital Direct Security, who sorted out some connectivity issues I was experiencing setting up remote viewing on CCTV system. All in all more than satisfied with my dealings with this company and based on my experience would certainly recommend them.
5 kwietnia 2023
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Bill,
Glad to hear the connectivity issues are sorted!
Thank you for leaving this review.
Fantastic team at DDS and the people I…
Fantastic team at DDS and the people I spoke to were very polite and extremely helpful in discussing my requirements and answering any questions I had. A gentleman called Sam took the time to check in after my equipment was delivered.
I can 100% recommend DDS. They are knowledgeable and will listen to want you want from a security solution. They will even create a custom bundle based on what you need. Fabulous service and cost effective for industry leading security technology. Thanks to all at DDS.
3 kwietnia 2023
Opinia niezależna
Odpowiedź od Digital Direct Security
Hello!
Thank you for taking the time to leave this great review! Was a pleasure helping you.
Sam
DDS technical, a great help
DDS technical was very helpful in advising the replacement DVR, delivery was prompt, and as there were no installation instructions (hence loss of one star), DDR technical were very helpful with the installation over the phone and then with the (Chinese) software onto the computer.
4 kwietnia 2023
Opinia niezależna
Odpowiedź od Digital Direct Security
Hello,
Thank you for leaving this review, glad to hear our support team were able to get you set up.
Very Satisfied Repeat Customer
I have used DDS now three times now and have always find them extremely efficient in sales and the quality and price is always great.
I first used DDS following a recommendation from a pal of mine.
However, the main reason I have been a repeat customer is the OUTSTANDING after sales. Matt helped me on first two installs and on my most recent purchase I had some issues when setting up and Edward was very supportive and patient and after a live session he got my system working as it should and also got the app working so I can see my system anywhere in the world and even saved the link in my bookmarks for me.
Top company....Highly recommended.
17 kwietnia 2023
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Jod,
Thank you so much for leaving this amazing review, glad to hear some of the guys in technical were able to help you out!
We really appreciate your continued support.
Good products Jake is very…
Good products Jake is very knowledgeable and the best at setting up.
25 maja 2023
Odpowiedź od Digital Direct Security
Hi Andrew,
Thank you for this great review and your continued support.
Used DDS for the third time and again
Used DDS for the third time and again, customer service is really the best - both sales and tech.
17 marca 2023
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Nick,
Thank you for your continued support and great review!
I’ve purchased many cctv related items…
I’ve purchased many cctv related items from DDS over a number of years. Always had great service from a very knowledgeable team. Very good after sales support too!
10 kwietnia 2023
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Gary,
Thank you for your continued support, always glad to see you!
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Dowiedz się więcej o innych rodzajach recenzji.
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