From placing my order over the telephone and receiving my order within days was exceptional. I also had to call back for technical help and EDWARD was brilliant and got me up and running. 100% compa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service here is simply exceptional. Following an online enquiry, Ellie called me and explained equipment I needed, sent it out the same day and it was spot on. I needed some extra IT... Zobacz więcej
Digital Direct Security (DDS) have been extremely helpful from start to finish. Their team provided clear advice, quick responses, and made the whole process easy. They also promised a fast delivery,... Zobacz więcej
Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Cameras, IP CCTV Kits, CCTV Systems, Security Cameras, Recorders to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk
Dane kontaktowe
Unit 7 Osprey Court, PE29 6FN, Hinchingbrooke Business Park
- 01480 459809
- info@digitaldirectsecurity.co.uk
- digitaldirectsecurity.co.uk
4,8
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very helpful on telephone and fast…
Very helpful on telephone and fast dispatch of equipment.
27 czerwca 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Anthony,
Thank you for the kind review.
Excellent communications
Excellent communications, great prices and next day delivery.
Would highly recommend
20 czerwca 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Jonathan,
Thank you for the great review!
Brilliant company to buy from couldn't…
Brilliant company to buy from couldn't be more helpful, very experienced staff.
31 maja 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Liam,
Thank you for the great review!
DDS the go to company for CCTV
Thank you DDS for your brilliant after sales service. My CCTV recorder failed. I wanted to keep the system my husband installed and I have no knowledge of CCTV systems. Thanks to Sam & Jake who understood my situation, I now have a fully working system. They sent instructions on how to protect the DVR in the post, on receipt they corrected the fault and only charged for the replacement part. Even offered to help me set up system. This is not a new system yet they still corrected the fault for me.
3 maja 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Joan,
Thank you for taking the time to leave this great review, glad that we were able to keep your system running.
If you need anything else you know where we are.
Sam
Odpowiedź od Digital Direct Security
Hello,
Thanks for leaving the review!
Prompt delivery
Prompt delivery, quality equipment, everything included, excellent support as always.
20 kwietnia 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Mr Reilly,
Thank you for the kind review.
Good support and fast shipping
19 kwietnia 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hello,
Thank you for the review!
excellent service,and customer…
excellent service,and customer care,very helpful and knowledgable staff.
19 kwietnia 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Darren,
Thank you for the great review!
We have used Digital Direct for years…
We have used Digital Direct for years and they've always been brilliant. They have a great tech support team that have helped us many times over the years!
21 marca 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hello,
Thank you for the great review and loyalty!
Correct what was ordered
Correct what was ordered, and on time slot given
19 marca 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hello,
Thank you for the review!
Approximately 1 year ago I purchased…
Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access playback, but had no password info, and DDS tried several times until I was sorted.
I have just installed another camera and bought more cables, delivered in one day.
This is the sort of service we need now, a genuine, personal approach while the world goes mad! First class, A+, well done DDS.
John Osborne
18 marca 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi John,
Thanks for the great review and for coming back to us!
We have exclusively been using DDS for…
We have exclusively been using DDS for many years. The sales team are excellent but the support team are the reason we are very reluctant to use another supplier as they are superb!
18 marca 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi James,
Thank you for your continued loyalty, it's been great doing business with you!
I have always used DDS for my CCTV…
I have always used DDS for my CCTV equipment, they are really helpful and know what they are doing so fill me with confidence from the start. Their products are always up to date technology, good quality and fast delivery, I have never had a problem and would recommend them to anyone.
22 lutego 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hello,
Thank you for the great review!
Fantastic company
Fantastic company with unbelievable customer support. Highly recommend DDS, one of the best companies I have dealt with.
18 lutego 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Chris,
Thank you for leaving this lovely review!
Very professional team.
Very professional team.
Helpful advice, great prices and a quick delivery service.
18 lutego 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Sandy,
Thank you for the great review.
Great service
Great service, goods arrived next day. All in perfect condition, all worked first time with no fuss. Used DDS 4 times now, highly recommended.
7 lutego 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Mike,
Thanks for the great review and for coming back to us!
CCTV Camera purchased were of poor…
CCTV Camera purchased were of poor quality and no operating instructions included. Would not recommend. I’m sure if these were Sony they would have had some sort of operating instructions. At best only the the sensor is Sony not the whole camera! Not as advertised!
23 stycznia 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Paul,
The cameras you purchased were high quality Sony Starvis cameras. We've not received any complaint about these before so I'd just like to check everything is configured properly following your conversation with Ed in our support team who assisted you previously.
What DVR are these going into? It may be that the DVR is limiting to the cameras to a lower resolution and can't support the full 5MP.
If you want to come back to me on 01480 459809 or email me directly at sam@digitaldirectsecurity.co.uk I'll try and get this rectified for you.
Thanks.
Great star and support.
14 stycznia 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Thank you for the review!
Security Cameras
Guys, if you need digital cameras and all accessories relating to this then I can Highly recommend DDS. Digital Direct Security for all your needs. Trust me, they are absolutely brilliant. Dealt with them for a good few years now and I have no complaints. They are so professional over the phone and prompt with their services and after sales services also. Listen guys, they are the best. Don't believe me? Give them a try.
10 stycznia 2022
Opinia niezależna
Odpowiedź od Digital Direct Security
Hi Richard,
Thank you so much for the lovely review. Happy to hear you were pleased with the service you received, if there's anything you need please do get in touch.
Odpowiedź od Digital Direct Security
Hi Wes,
Thank you for your continued business and the great review!
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