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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Waited for uttoxeter to burton bus which came in late. Passenger said there had been trouble with the doors. Driver then parked away from the stand for some minutes and then drove away empty without a... Zobacz więcej

Oceniono na 1 z 5

absolutely shocking service. i waited a good hour for the 16A to west brom in the scorching heat. it is really disgusting how they treat the civilians of this city. i am truly disappointed with my exp... Zobacz więcej

Oceniono na 1 z 5

awful. waited an hour for the 16A! fuming!! it’s disgusting really in this heat the poor old man was waiting next to me was struggling in this heat. bless him! absolute horror house really. i expect a... Zobacz więcej

Oceniono na 1 z 5

absolutely jarring. he was driving recklessly and he had two smoke breaks and he went into a shop to buy something. on the way, he was driving incredibly slowly and then when he had heard people compl... Zobacz więcej

Informacje dotyczące firmy

  1. Przewozy autobusowe i autokarowe

Napisane przez firmę

Diamond Bus provides bus services in the areas of the West Midlands, Worcestershire, Warwickshire, Staffordshire, Shropshire. Diamond North West also provides bus services in Greater Manchester, Lancashire and Merseyside. Diamond South East provide bus services in the Surrey area.


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

594 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(594)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

370 root Diamond

Waiting for the 370 today from Cheadle heath, to Northenden changed all the time table every hour now was half hour, Waited 45 mins, got the bus at 4.30, thought these time were the busiest time, was a joke, why have they made this busiest root every hour

18 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

I would give no stars if I could

I would give no stars if I could . The worst bus company we have every had busses just don’t turn up or just drive past you . Got on the 163 from Heywood to Bury a month or so ago he said hurry up as we got on saying I’m late I was scared we would be in an accident he was driving like a lunatic, really nasty to people getting on or off the bus . One guy nearly fell getting up to get off his driving was that bad he just laughed and came out with a snide remark . The drivers are rude , bad mannered , some are just nasty . Nearly £7O a month on a bus pass and this is the service you get .

15 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

582 Abandoned

What went wrong? Simple. Their monkey employees of a logistics team couldn't organise a line in a straight hallway. Just disappointment after disappointment.

The services, particularly the one I am literally forced to take, 582, is like a scene out of Mad Max. Just buses turning up not knowing where to go and doing laps around the bus station because some mad man of a driver abandons a bus in the station slot for embankment.

Honestly, should adopt Scottish law, and impose a £125 fine for every 30 mins the bus is left abandoned and £50 fines for every bus that is late by 10 mins without good reason.

11 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

worst bus company

one to add to the list, bus 29 in Manchester. More chances to resolve the conflicts in middle east than having a bus at all.

24 marca 2023
Opinia niezależna
Oceniono na 1 z 5

No driver showed up

X50 pulled up on time, the driver hopped out as usual (I assumed so a different one could take over). Oh how I was wrong. He got out, then never came back. Nobody did. I was left with several other people staring at an empty bus for half an hour and had to wait for the next one. Lucky I had nothing planned today. Oh no, wait. I did. Thanks a lot for not only making me late but also encouraging me to have no respect for your services.

22 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Bus H5C Heathrow late or just did not turn up.

I have had two bad experiences with Diamond SE bus H5C out of Heathrow Airport over a period of 10 days. This was the 1620hrs LHR to Moxy Hotel on 7 March and Moxy Hotel to LHR T5 on 18 March. The first bus just did not turn up even though I saw it on their tracking map in a completely different area, and the second bus was half an hour late. I actually saw the second bus parked up in front of a hotel opposite for 20 minutes, and on their bus tracking map. Traffic was the reason given by that bus driver, but I had just driven in that area and it was normal. He did not have answer for why he was parked for 20 minutes. I had heard similar stories from fellow passengers. Come on Diamond SE what is going on with some of your services?

18 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Very bad experience

Hi , I went to up town with 3011 bus earlier , I asked for Dayticket and then I payed 3.50£ but the Driver didn't give me a ticket cuz he run out and he knew that ANYWAY so he could've take only for single , he was laughing at me , he might make an extra tip for himself like that .It isn't fair!!!

18 marca 2023
Opinia niezależna
Oceniono na 1 z 5

This bus company is a joke

This bus company is a joke. I’ve been waiting for over an hour in bury. I’ll never use them again. I hope who ever takes over this service does a better job. 1 star is far too many

18 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Your bus driver who waved and smiled at…

Your bus driver who waved and smiled at me as you drive past when I been waiting 90 mins for a so called bus that turns up every 20 mins. Absolute disgrace! I will writing a full complaint and won't drop this till your sacked! I missed my child being born! Fuming is an understatement! I'll be going to the papers you have a lot of explaining to do and I will taking this to court.

17 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Will walk in future!

Waited in pouring rain for a bus into town, lady with me stuck her hand out to stop the bus and it sailed past us leaving me late for an appointment and her very late for work, my sister was on the bus and saw that we'd been ignored by the driver, other passengers on board said he'd done it before if he was running late, disgusting way to treat would be passengers, never had this problem with Arriva!

13 marca 2023
Opinia niezależna
Oceniono na 1 z 5

471 buses from Bolton

471 buses from Bolton thrust to Bury hardly ever correspond with the electronic display showing the times Buses very rarely show or run on time. Buses shown to be departing on the Board just fall off the board until the next bus. Dreadful running of a bus that used to be very good and regular.

13 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Rubbish service, as usual

More than half an hour waiting for number 8 at Salford University. It is f**g cold. Your service is unreliable and bad as usual. If I died sitting this bench, it will be on you. I'M VERY ANGRY!!!!

9 marca 2023
Opinia niezależna
Oceniono na 1 z 5

another 1 star, because why not

2 buses, one after another, 2nd time today and this time, one of them supposed to be one taking me to work, was 20 mins early and next one I can see is late, how does it make any sense?

9 marca 2023
Opinia niezależna
Oceniono na 1 z 5

I'd rather a no star so i had a…

I'd rather a no star so i had a hospital appointment today at sandwell general i arrived at the bus stop on Hampstead road just after the flyover at 11.05 and waited 40 minutes the time table said 11.12 but no bus so couldn't make my appointment 🤬

25 lutego 2023
Opinia niezależna

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