DHL Express Romania Recenzje 

They "try" to deliver a package and never call and you don't know an interval when the package should arrive. You have to reschedule and wait more time...
Don't use them, would give 0 stars if I could

Awful service. Especially, their Customs services. It takes more time then delivery. Any other delivery company takes a day in customs in Romania but DHL takes 10 days if u r lucky. I visited their warehouse to pick up my packages myself. I thought they were busy but i was astonished to see that Workers were just hanging out doing no work. They are unprofessional, rude and incomptent.

Cea mai proastă experiență avută cu o firmă de curierat, mai ales că ai așteptări când auzi de DHL. Prima și ultima dată când am apelat la ei. Nu mergeți la pomul lăudat de alții, cercetați voi înșivă ce și cum. Taxe mari, livrare cu întârziere.

If I could leave 0 stars I would. Incredibly incompetent. Unbelievable filling out process. Even though I speak Romanian, their website and the filling out of documents is from another planet, with names and acronyms that make it impossible to understand what it is that is needed. I think this deliberately obscures most procedures so that they can charge their percentage on customs fees that they incorrectly categorize through their “representation”. My package needed to be categorized under temporary export and thus not subject to TVA fees. Stay away.

Daca se putea da -1 era bine. Evitati DHL. Cere multe acte, vama etc, si te costa transportul de te rupe. EVITA DHL!!!

HORRIBLE! They ask for an infinite amount of useless documents just so they can delay your shipping. Absolutely rubbish company, never contact!

Eu am avut o experiența foarta buna cu ei, am putut urmări comanda si ajuns la timpul precizat, am trimis direct cu ei, nu prin alte firme de curierat care au fost preluate de ei. Daca doriti sa integrati alt sistem de curier pe site-ul vostru wordpress, va pot ajuta.

Horror, this company is inventing fee and taxes and vat. For 197eu they asked me 71eu.

Worst experience I've ever had with absolutely any shipping service. Every document that was asked of me (which was an absolute unnecessary amount) was sent to them in a matter of 1-2 hours, and I get rewarded with no replies for several days. Slowest and the absolute worst and most complicated experience ever provided, simply to push you to use their overpriced services which should've been free to begin with considering how expensive the shipping cost is. Will absolutely never use DHL for any of my future packages and I will not recommend this service to any person I ever encounter.

Teribil de neprofesionalisti

avoid it ! cea mai proasta firma de livrari din lumea .. sunt buni la plimbat colete in rest .. livrare CANCI!!!

Package was sent to me from outside EU. Their website said its delivered and signed by me. I never got a call. The other reviewers have same issue. This is pathetic performance. Trying to find my package for 10 days now.

VERGOGNATEVI
Un pacchetto di neppure 3kg, spedito il 29 agosto dall'Italia, gira dal 31 agosto per Cluj. Chiami per sapere quando verrà consegnato e ti rispondono che per un pacchetto non vengono sino in zona Alba Julia e che se lo vuoi devi andare a prenderlo a Sibiu (!!!). Ma stiamo scherzando! Abbiamo pagato la consegna door to door. VERGOGNOSO, MAI PIÙ DHL

They are incredibly slow. The rhythm of work is one email per day: they send you an email and they are gone. You can reply in 10 minutes, provide the documents requested, ask questions....you need to wait 24h to receive a reply, but that one will not contain the answers to your questions.

Sub orice critica si extrem de scump!
Servicii de proasta calitate.

Horrible service and expensive at that! Customs take an unjustifiable long time (4 days after the package entered the country they didn't even send the papers for the customs to start the checking process), no concern what so ever about the customer, when you call to ask about your package (for the 2nd time) they basically mock you and tell you "oh you'll get an answer to your complaint in 5 working days". This is just typical Romanian service...

Incredibly rude delivery people. I do not speak Romanian properly but I can get by with basic phrases (such as accepting a package) - this person, after hearing my Romanian is flawed, made an effort to speak using complex words just so I wouldn't understand what he was saying. Never in my years living in Romania have I ever had an issue accepting or sending packages, but alas DHL Romania made sure I get the full experience.

Would never recommend this delivery company unless you ASBOLUTELY must use it.

My father send me some documents from Romania and he paid around 90£ to arrive in 2 days but they arrived after 7 days. I don’t understand why from Romania is more expensive than UK. From Romania around 90£ and from UK 23£.
Next time I will use another company for delivery.

They are the worst company when it comes to customs services. It takes at least a week if not more to finish up the customs process. For other delivery companies it takes a day. Customer Service is very incompetent and rude. They don't care about the official complaints either. I highly recommend NOT to use them.

Este incredibil cât de nesimțiți și înceți pot fi cei de la DHL. A făcut doua zile coletul până în România și stă în vama la ei de mai mult de o săptămână. După o săptămână primesc un telefon de la un angajat foarte zeflemist și mă întreaba detalii din factura, ca nu intelege el exact ce contine un set și că de ce nu imi amintesc ce am comandat. Foarte dezamagit. Probabil nu înțeleg cine plăteste si cine trebuie sa presteze... recomand cu încredere să evitati aceasta companie daca nu vreti sa va tineti banii blocati cu saptamanile in vamuire.