ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Technician was so polite and friendly and showed me some things II didn’t know about using the keypad. He also cleaned up all of his mess, unlike the technician before. Great service and much apprecia... Zobacz więcej
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I thought I was signing a 12 month contract that was quoted to be $41 each month including the equipment. What I wasn't aware of is that the equipment was based on paying it out over 60 months and th... Zobacz więcej
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Technician was beyond fabulous!!! He explained everything to us clearly and concisely. He didn’t try to pressure sell us but explain what we had and if we needed something more this is how we coul... Zobacz więcej
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Informacje dotyczące firmy
- Instalator systemów bezpieczeństwa
- Firma ochroniarska
- Instalacje przeciwpożarowe
- Sklep z alarmami
- Usługi dla biznesu
O DFW Security®
Napisane przez firmę
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Dane kontaktowe
2533 E Loop 820 N, 76118, Fort Worth, Stany Zjednoczone
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4,5
Doskonała
210 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DFW Security®
Great! Thank you!
Service great, systems/equipment not so much
Your technicians are punctual and polite. they communicate well. They do a great job when they come back time and again.
The issue I am having is the constant upkeep of the equipment: the doorbell needs charging every two weeks so far, the constant touchpoints in need of maintenance thus far I hope improves but the system seems to be a diva. I purchased this service but it is always needing attention and it's annoying. Maybe this is a learning curve for a doorbell monitor but yes this is constant and I don't like it.
15 kwietnia 2026
Odpowiedź od DFW Security®
I completely understand your frustration, Johnathan! We are frustrated too, as it is not normal to have these issues, especially back-to-back. We have replaced the troublesome sensors and adjusted the doorbell settings, so you should be all good now. We apologize for the inconvenience and are committed to your satisfaction.
Our specialist was a life saver during…
Our specialist was a life saver during a very stressful day due to outside forces. With out his knowledge it would have been worse!
22 kwietnia 2026
Odpowiedź od DFW Security®
I'm glad to hear we could help in your time of need. Here's to better days!
Best Home and Commercial Security…
Best Home and Commercial Security Company in D/FW. You'll always get prompt and courteous service, and technicians that know their job well. They take good care my residence and business.
14 kwietnia 2026
Odpowiedź od DFW Security®
We appreciate your business...and your review. Thanks!
Great service. Very knowledgeable. Timely.
Great service. Very knowledgeable and efficient . Timely
21 kwietnia 2026
Odpowiedź od DFW Security®
Thank you sir!
Wonderful technician
Wonderful technician. Very patient and knowledgeable. Fixed issue promptly.
17 kwietnia 2026
Odpowiedź od DFW Security®
Great! Thanks!
Excellent!
Good price. Gabby was very professional. Randy (?) was a 20 seasoned professional. Explained everything thoroughly including options. He setup the app up on my phone explained and configured it so that is amazingly easy to use.
17 kwietnia 2026
Odpowiedź od DFW Security®
Thank you for your review! If you need help with anything else, just give us a call!
False advertising
False advertising, system stopped working immediately after install and then access was revoked
9 kwietnia 2026
Odpowiedź od DFW Security®
I am so sorry to hear about this situation. This is not how we do business! Communication issues created additional challenges; however, we have learned from this and hope to earn back your trust. We are here to help and are committed to your satisfaction!
The technician that came out was great!
The technician that came out was great!
Very friendly and very knowledgeable about the system and how to address all of my issues. Great job!
16 kwietnia 2026
Odpowiedź od DFW Security®
Thanks Sean!
We had some problems (some are still…
We had some problems (some are still ongoing) with system and chimes.
9 kwietnia 2026
Odpowiedź od DFW Security®
It is my understanding that everything is back up and working 100% now. I apologize for the issues, and promise we will keep working to earn the full 5 stars again!
Odpowiedź od DFW Security®
Great! Thanks!
Top-Tier Security & Seamless Installation
From start to finish, the entire experience was smooth, professional, and exceeded expectations. The team came in with a clear plan, evaluated exactly what we needed, and delivered a system that feels tailored—not cookie-cutter.
Installation was quick, clean, and efficient. No confusion, no delays—just solid execution. The camera quality is excellent, and the system itself is very user-friendly. Everything works exactly how it should, which is honestly rare these days.
What really stood out was the communication and reliability. They showed up on time, followed through on everything they said, and made the whole process easy. You can tell they take pride in what they do.
Overall, this was a great investment for our business. If you’re looking for a company that delivers real results and peace of mind, this is it.
9 kwietnia 2026
Odpowiedź od DFW Security®
Thank you so much for this huge compliment! We appreciate your business and we're glad you noticed our team's commitment to excellence!
Didn’t solve my problem tech said he…
Didn’t solve my problem tech said he didn’t no nothing about iPhones my problem is I’m not getting notifications with my doorbell cameras I’m getting to change to ADT if yall can’t get this right
11 kwietnia 2026
Odpowiedź od DFW Security®
I'm sorry this happened to you Mr. Johnson. Our team is meeting this morning to discuss the issue. Were you able to go by the AT&T store? We are committed to getting this resolved for you and appreciate your patience.
Highly Knowledgeable Technicians
DFW Security has consistently delivered exceptional service and expertise. When I recently upgraded my alarm system, I was pleasantly surprised—it cost only a fraction of what I expected and exceeded my expectations.
6 kwietnia 2026
Odpowiedź od DFW Security®
Thank you so much George! If you have any questions about your new smart security system, just call!
Performance Review
The gentleman who came out last time (Herman sp.) was very knowledgeable, fixed the problems and was nice to deal with.
However, some of the other techs who have come out have not been so knowledgeable, they have not fixed everything that needed to be fixed, and they have not been so nice to deal with.
As well, and very important to us, are the following.
- The time from our calling in with a problem until you actually send someone out is very, very slow. When you're down, this is unacceptable.
- The system does not report the activity it sees until long after the activity concerned. This too is unacceptable.
We need to see improvement in these areas or we may need to research alternatives.
7 kwietnia 2026
Odpowiedź od DFW Security®
Hi Gary, Thank you for bringing this to our attention! Please call us about the delayed reporting-it sounds like a setting that is easily fixed. I apologize that you had to wait for your service call, we are usually able to get out there right away. I'll have someone reach out to see how we can make this right for you. We do appreciate your business!
Cole
Cole, our installation technician, was fantastic! He arrived right on time and took the time to ask about what I needed to secure my home. He patiently explained the best options tailored to my needs, making me feel confident in my choices. After finishing the installation, Cole kindly went over my security system again to make sure I knew exactly how to use it. It was such a positive experience!
3 kwietnia 2026
Odpowiedź od DFW Security®
Thank you LaKeshia! Let us know if you have any questions!
The installation technicians were… outstanding professional attitude great installation awesome work they should get 10 star rating
The installation technicians were outstanding, professional attitude, professional work 10 stars
28 lutego 2026
Opinia niezależna
Odpowiedź od DFW Security®
Thanks so much! We love hearing this!
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