ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Technician was so polite and friendly and showed me some things II didn’t know about using the keypad. He also cleaned up all of his mess, unlike the technician before. Great service and much apprecia... Zobacz więcej
Reakcja na opinię
I thought I was signing a 12 month contract that was quoted to be $41 each month including the equipment. What I wasn't aware of is that the equipment was based on paying it out over 60 months and th... Zobacz więcej
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Technician was beyond fabulous!!! He explained everything to us clearly and concisely. He didn’t try to pressure sell us but explain what we had and if we needed something more this is how we coul... Zobacz więcej
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Informacje dotyczące firmy
- Instalator systemów bezpieczeństwa
- Firma ochroniarska
- Instalacje przeciwpożarowe
- Sklep z alarmami
- Usługi dla biznesu
O DFW Security®
Napisane przez firmę
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Dane kontaktowe
2533 E Loop 820 N, 76118, Fort Worth, Stany Zjednoczone
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4,5
Doskonała
210 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My technician went above and beyond
My technician went above and beyond. A long time problem was solved. Just great service.
18 września 2026
Odpowiedź od DFW Security®
Thanks Todd! Great service is always our goal!
Very knowledgable and very pleasant
16 września 2026
Odpowiedź od DFW Security®
Thank you Manuel! We're happy to hear this!
Seamless process
Seamless process, excellent customer service, and great results. We are so glad we went with DFW security.
9 września 2026
Odpowiedź od DFW Security®
Thank you Stormi! We are also so glad you decided to go with us!
Nickels & Dimes you to death
Employees are great but the company nickels and dimes you to death. My prior security company was much more affordable and transparent.
15 września 2026
Odpowiedź od DFW Security®
We are so sorry that you feel this way! We definitely want to be both affordable and transparent. Let me look into what happened and I'll see what we can do to make this right for you.
Always helpful
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge to me. The technician went thru the entire system when he arrived and checked everything, he didnt just replace the one sensor that had failed. Solid service over the phone and in person.
8 września 2026
Odpowiedź od DFW Security®
Thank you so much Chris! We truly appreciate your business.
The technician was very quick
The technician was very quick, and I was able to make it to work without taking any time-off.
9 września 2026
Odpowiedź od DFW Security®
Great! Thanks for your flexibility!
Beware of what you are signing with a contract
I thought I was signing a 12 month contract that was quoted to be $41 each month including the equipment. What I wasn't aware of is that the equipment was based on paying it out over 60 months and that's how they got the $41 a month. So I ended up having a bill for $1k for just the equipment which was not what I was told when I scheduled service to be set up. I called and spoke with the manager and told her this felt like a bait and switch, I was super adamant that I only wanted a contract for 12 months because I am leasing this place and no one mentioned that my equipment was to be paid for the next 60 months. Why would I ever agree to pay on equipment over 60 months when I am only in this place for 12 months. The manager was not helpful at all, she was super rude, told me that I knew exactly what I was signing, just a really terrible experience!
17 lipca 2026
Odpowiedź od DFW Security®
Hi Stephanie, this sounds like a huge misunderstanding! I'm so sorry you had a bad experience as we strive to be upfront, transparent and caring in every encounter. 60 months is the maximum time frame allowed to pay off the equipment with zero interest. Unfortunately it looks like you clicked to select a shorter time frame making the payment higher. I know Susan is working on getting this fixed for you right now. Please bear with us while we try to make it right!
Odpowiedź od DFW Security®
Great! Thanks for allowing us to protect your new home!
Great Customer Experience: The representative was very…
The representative was very professional and thorough. Answered all of my questions and resolved the power issue. Additionally completed an entire system check. He is an asset to your team.
10 września 2026
Odpowiedź od DFW Security®
Thanks Patrick. We are very happy to hear this!
Odpowiedź od DFW Security®
Thanks Kathy!
Nice and knowledgeable young man came…
Nice and knowledgeable young man came and made required updates.
10 września 2026
Odpowiedź od DFW Security®
Thank you for your feedback. We appreciate you!
The service was excellent
The service was excellent. Herman was the best. Took his time with us to explain everything. Installation was seamless.
9 września 2026
Odpowiedź od DFW Security®
We love seamless experiences! Thanks Matt!
Your guy was excellent
Your guy was excellent , he provided all kind of advice and ficed everything
1 września 2026
Odpowiedź od DFW Security®
Wonderful! Thanks David!
Technician was so polite and friendly…
Technician was so polite and friendly and showed me some things II didn’t know about using the keypad. He also cleaned up all of his mess, unlike the technician before. Great service and much appreciated.
1 września 2026
Odpowiedź od DFW Security®
Thanks Rachel!
Doorbell camera issue
The technically person showed up in the scheduled window able to correct the problem right away. The door bell camera had to be replace he quickly did that. Then he did a full test on my secure system. Very friendly guy.
4 września 2026
Odpowiedź od DFW Security®
Thanks Tammy. We appreciate your business and we're thankful to be protecting your home!
Odpowiedź od DFW Security®
Thanks for letting us know!
Service:
Service technician was excellent. He fixed the problem then checked all my entry points and made sure all were working properly. Very professional and knowledgeable.
28 sierpnia 2026
Odpowiedź od DFW Security®
Glad to hear it. Thanks Patricia!
DFW ROCKS!
Been with DFW for a long long time and they have been exceptional every visit. Highly recommend.
30 sierpnia 2026
Odpowiedź od DFW Security®
Thank you Lisa! Music to our ears!
Odpowiedź od DFW Security®
We'll try to keep it up! Thanks!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.