ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Technician was so polite and friendly and showed me some things II didn’t know about using the keypad. He also cleaned up all of his mess, unlike the technician before. Great service and much apprecia... Zobacz więcej
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I thought I was signing a 12 month contract that was quoted to be $41 each month including the equipment. What I wasn't aware of is that the equipment was based on paying it out over 60 months and th... Zobacz więcej
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Technician was beyond fabulous!!! He explained everything to us clearly and concisely. He didn’t try to pressure sell us but explain what we had and if we needed something more this is how we coul... Zobacz więcej
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Informacje dotyczące firmy
- Instalator systemów bezpieczeństwa
- Firma ochroniarska
- Instalacje przeciwpożarowe
- Sklep z alarmami
- Usługi dla biznesu
O DFW Security®
Napisane przez firmę
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Dane kontaktowe
2533 E Loop 820 N, 76118, Fort Worth, Stany Zjednoczone
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4,5
Doskonała
210 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A Challenge to use
When the doorbell rings, we have difficulty getting the app to open in time to see what has caused the notification. The app is not particularly intuitive.
However, when there was an emergency the company reacted quickly and notified authorities immediately.
While I am very grateful for the response, the day-to-day use can be a little frustrating.
25 stycznia 2021
Odpowiedź od DFW Security®
I'm so sorry you're having a hard time with the app! It sounds like we may need to help you with some settings, because it should be super simple and just pop up on your screen when the doorbell rings. I'll have someone reach out to get it fixed for you.
No problems with our service
No problems with our service. quick response if we have an issue. Everything working well right now
25 stycznia 2021
Installation was great
Installation was great. Service isn’t what we remember. When our panic alarm has gone off on accident on the weekend, we have waited up to 3 minutes for a call or connection.
15 stycznia 2021
did want they said they woold good
13 stycznia 2021
So far so good
7 stycznia 2021
Overall the monitoring company is ok
Overall the monitoring company is ok, but the company you guys use for loans sucks they are the rudest and most unprofessional people I have ever dealt with they have poor feedback as well very sleazy company and due to this fact I cannot recommend anyone to use the service as if this is who you like to represent your financial side of your company I feel my service is soon to be sold off as usual and my prices go up.
7 stycznia 2021
Odpowiedź od DFW Security®
Hi Charles, I'm so sorry about this. Can you provide some more information? This is the first time we've heard something negative about the financing company. Maybe we can help?
The Technician was very knowledgeable…
The Technician was very knowledgeable and courteous and respectful and successfully installed the system.
6 stycznia 2021
Opinia niezależna
Our system has problems and you call…
Our system has problems and you call and no one answers! Pathetic for a alarm company
4 stycznia 2021
Odpowiedź od DFW Security®
I agree Judy, that is totally unacceptable! I wonder if you are calling the right number? Monitoring agents are available 24/7 at (877) 372-0350 Option 1. Other departments have varying schedules, but can be reached at the same number. I will ask someone to call you right away to see how we can help. I sincerely apologize for your trouble.
Great service
30 grudnia 2020
Cutomer service oriented company
Cutomer service oriented company. Whenever I call with any questions they are very helpful. If ever the alarm goes off they call right away within seconds. So much better than the bigger companies who only want to get your business and then ignore you. I would definitely go with Dfw Security
30 grudnia 2020
Top-notch service and support
Top-notch service and support. I picked my last provider based on service and that was great, but I was completely without support. DFW Security is 10/10 in both arenas, as well as everyone I spoke to being extremely kind and helpful. I've recommended them to absolutely everyone and will continue to do so.
30 grudnia 2020
Great service!
Our keypad lock wasn’t working properly, so he replaced it. And while he was there, he performed a few other courtesy checks on our other security devices. He did a great job!
28 grudnia 2020
5 Stars
The best thing I like is the App and ease of use. Very affordable. So DFW Security is 5 star to us.
23 grudnia 2020
Thanks to DFW
Thanks to DFW we were able to integrate new technology with our existing system and not have to buy a entirely new system. They worked with me to structure the pricing to my liking and their installer was just top notch. The couple of times we have tripped the alarm, they have called within seconds and gone through the proper protocols to make sure it was truly a false alarm. I highly recommend DFW.
23 grudnia 2020
Great service
23 grudnia 2020
#SatisfiedCustomer
UPDATE: Yes, I intended to mark this as 5 stars, not 1! My bad.
I am completely satisfied with the equipment and service that DFW Security has provided my family this year! I know the system works, because we accidently hit the silent alarm once, and the Johnson county fire trucks showed up at our house very quickly. We live in Godley TX, and DFW Security is one of the few metroplex security companies that services homes this remote. We are happy with the choice we made to use DFW Security for our alarm needs!
23 grudnia 2020
Odpowiedź od DFW Security®
Thank you Mr. Price! We're so glad to hear you're happy! I'm guessing you meant to click on 5 stars, not 1?
Kinda unsure......
I activated my alarm by mistake and the person on the other stated cops would be called, thankfully I had not registered my system with FWPD so they didn’t send them out. Come to find out, programmer had put in WRONG password!!! Had police been dispatched, I would have been fined!
21 grudnia 2020
They exceeded my expectations
They exceeded my expectations. Great company and they do what they say they are going to do.
19 grudnia 2020
I've been with DFW SECURITY for many…
I've been with DFW SECURITY for many years and i have never had a problem. They always call rapidly when I firget to turn off the alarm. Very promptly service. I would Refer t9 family and friends.
18 grudnia 2020
Doświadczenie Trustpilot
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