Amandine a été très réactive dès lors la prise en compte de la demande. Elle a été complète dans ses demandes pour que l'intervention soit efficace et rapide. Vraiment, je suis ravie que ma problémat... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love this program and the ability to eliminate the paper. It is fast and easy to use. It is helpful for my accounting team as they have access to my expenses as they happen. I reccommend this progr... Zobacz więcej
Reakcja na opinię
I had support from Boyan, regarding reconnecting/integrating Dext with Sage 50. I am not IT trained at all and not having Dext working due to waiting for upgrades on the their app was extremely frust... Zobacz więcej
Reakcja na opinię
A couple of days ago I left a scathing 1* review for Dext, following an issue with their billing that had seen me paying for a plan with allowances and costs way beyond what I had ever needed for the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Dext
Napisane przez firmę
Dext is the bookkeeping automation platform that eliminates much of the manual drudge work that slows bookkeepers and accountants down. It slashes the time it takes to capture, code, publish and reconcile invoice and expense data. And it’s the only platform that combines Data Capture, Data Automation, Data Health and Practice Productivity, all in one place. Simply, it gives bookkeepers the tools they need to make their clients’ accounting effortless.
Trained on more than 320 million documents per year, Dext extracts financial data with 99.5% accuracy. We integrate with most major accounting packages and over 11,500 banks, suppliers and marketplaces worldwide. And to date, we’ve saved bookkeepers more than 35 million hours of manual data entry.
Dext is the number one bookkeeping automation provider, with over 11,500 partner firms and 700,000 business customers, along with recent award wins, including Small Business App of the Year at both the Xero Awards 2024 and the Xero Awards US 2024.
Dane kontaktowe
Unit 1.2 Techspace Shoreditch, 25 Luke Street, EC2A 4DS, London, Zjednoczone Królestwo
- +44 (0)203 699 5005
- support@dext.com
- dext.com
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Facile et efficace,
Facile et efficace,
Applis très facile d'utilisation et qui fait sauver beaucoup de temps!
26 marca 2026
Opinia niezależna
Odpowiedź od Dext
Merci d’avoir pris le temps de laisser un avis. Savoir que Dext est à la fois simple à utiliser et permet de gagner du temps compte beaucoup pour nous.
Dext is a great tool!
Dext is a great tool!
We use Dext across most of our clients, making our time used more efficiently. Yasmin is always on hand if we need any help or guidance with our account.
26 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for your lovely feedback. We are so pleased to hear that Dext is helping you save time and work more efficiently across your client base. Your comments about Yasmin’s support are really appreciated too.
Great product so easy and fast
Great product so easy and fast. Recommend
25 marca 2026
Opinia niezależna
Odpowiedź od Dext
Hi Brenda, thank you for the recommendation. We’re thrilled to know you’ve found Dext easy to use and quick to work with. We really appreciate your support.
Dext has changed the way we work
Dext has transformed how we manage our clients’ finances, making processes smoother and more efficient.
Jim, as our Customer Success Manager, has been fantastic. He’s always available to answer questions, provide guidance, and ensure we’re getting the most from the platform.
25 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thanks for your support, Rebecca. It means a great deal to know that Dext is making a real difference in your day-to-day work. We’re also delighted that Jim has been such a valuable part of your experience. We’ll make sure your feedback is shared with him.
First Class Service
First Class Service, sorted my query immediately and effective.
24 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thanks for sharing. Our team is glad they could resolve your query quickly and effectively. If you need anything else, please do get in touch.
Practise changing software
My practice has benefited greatly from Dext, especially in keeping workflows organised and accurate.
It has saved me significant amounts of time and allowed me to grow the business.
Working with Jim has been a real advantage; he’s responsive, knowledgeable, and consistently helpful in getting us up to speed with new features.
24 marca 2026
Opinia niezależna
Odpowiedź od Dext
Hi Ben,
Thank you for taking the time to leave this review. It’s great to hear Dext has helped keep things organised and accurate, while saving you time as your practice has grown. We’ll make sure Jim sees your message too.
If you ever want to share feedback or suggestions, we’re always keen to hear them.
A Must use
Been a long‑time user of Dext for years. It’s streamlined our workflows, improved accuracy across the practice, and removed more than 100 hours of manual processing for both our bookkeeping team and our clients using Dext.
Jim has been an excellent CMS, knowledgeable, approachable, and proactive in helping us get the most out of the platform. He’s always willing to provide training and support to the team, and he’s been great in helping us run webinar to demo the system to clients.
24 marca 2026
Opinia niezależna
Odpowiedź od Dext
Hi Joshua, thank you for sharing your experience. Jim sounds like a real asset to your practice, and we’re pleased his guidance has helped you get more value from Dext over the years. We’ll pass this on to him, and to the wider team as well. If there’s anything you’d like to share about what would make the experience even better, please feel free to reach out.
The extra effort
The extra effort that was taken to ensure we get the best benefit from Dext with a system that is not integrated with DEXT. Communication is on point and so effortless. Thank you Vince and Dext team
24 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for taking the time to leave this review. Vince will be pleased to know his support helped you get the most out of Dext, even without a direct integration. We’ll make sure your feedback is shared with him and the team.
Questions answered and kept informed…
Questions answered and kept informed along the way
20 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thanks for taking the time to leave a review. If you ever need anything else, please get in touch and we’ll be happy to help.
Not Recommended for Accounting Firms
This company operated well when it was Receipt Bank; however, after the acquisition and rebranding to Dext, the quality of service has significantly declined. Their business practices have become concerning, particularly with a pricing structure that changes frequently and lacks transparency.
For accounting firms, this creates ongoing challenges. The platform often requires purchasing additional instances that go unused, and the recurring pricing changes make it difficult to manage costs effectively across multiple clients. Once implemented across a client base, transitioning away becomes complex and costly.
In our experience, these issues have resulted in thousands of dollars in unnecessary expenses, and the cancellation process includes substantial exit costs that make it difficult to disengage. Based on this experience, I would not recommend this service to accounting firms seeking stability and predictable pricing.
18 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations.
We understand the concerns you have raised around pricing transparency, cost predictability, and the challenges this can create for accounting firms managing multiple client accounts. We also recognise your comments about additional subscriptions going unused and the difficulty of making changes once a platform has been implemented across a wider client base.
Over the years, we have continued to invest significantly in the product to deliver greater value to our customers. Where pricing changes do take place, our aim is always to communicate them clearly and with as much notice as possible, while working with partners to help them find the most suitable option for their needs.
We are sorry to hear that this has not been your experience. We would welcome the opportunity to review the details of your account and the concerns you have raised, to ensure everything has been handled appropriately. Please contact your Account Manager directly, or reach out to our Support team at support@dext.com, or via the in-app chat, and we will review your concerns carefully.
Positive turn around time
The speed of response and action from the support team was incredibly fast, which allowed me to continue what I was working on without having to move workload.
17 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for taking the time to leave a review. We appreciate you calling out how quickly our Support team responded and helped you keep things moving with minimal disruption. If you ever need anything else, please feel free to reach out.
Connection issue solved
I had a very positive experience with the Dext helpdesk , Alex helped me sort my issue and was extremely helpful and patient with all my questions, excellent helpdesk
10 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for taking the time to leave a review. Alex will appreciate the recognition, and we’ll make sure your feedback is shared with her.
Quick response and assistance!!
6 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for the review. We appreciate you taking the time to share this, and we’re glad our team was able to help quickly.
cannot get hold of my account manager
cannot get hold of my account manager. Been trying for months.
1 stycznia 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for your feedback.
We are not able to locate your account based on the details available in this review, but we would like to help. Please contact our Support team at support@dext.com or via the in-app chat and we will look into this for you.
EFFICIENCY!!
Using Dext System since 2025.
ABSOLUTELY USER-FRIENDLY!!
The fact that when scanning ... then uploading on dext ... immediately suppliers' invoices are allocated into accounts on our accounting system.
Efficiency is off the charts. No manual processing required.
2 czerwca 2025
Opinia niezależna
Odpowiedź od Dext
Thank you for taking the time to leave a review, Anthea.
It’s great to see that Dext has been fitting into your workflow and reducing the need for manual processing. We appreciate your support.
Dext est un programme formidable
Dext est un programme qui m’aide à gérer les dépenses et les factures de l’école. Il est assez simple à utiliser et constitue un outil formidable.
2 marca 2026
Opinia niezależna
Odpowiedź od Dext
Merci pour votre avis. Nous vous remercions d’avoir pris le temps de le partager, et nous sommes ravis que Dext vous aide à rester organisé et à garder vos documents en ordre.
Such a good idea and so easy to use....
I have been using Dext now for approximately 2 years and think it is great. Saves so much time not having to add individual invoices to the accounts package and works extremely well with Xero. I can scan or forward any emails to dext and it will read them and automatically add them to the correct costing codes. You just have to check and approve them in Xero once they have pulled through. Would defo recommend.
2 marca 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for the thoughtful review, Vicki.
It is great to see Dext becoming part of your workflow over the past couple of years. Knowing that it helps reduce manual work and keeps things running smoothly alongside Xero is exactly what we aim for.
We appreciate you taking the time to share your experience and recommendation.
Amazing Customer Service
Customer service is nothing short of perfect! Fast, and extremely helpful. Its also the best receipt and invoice processing product on the market, my a long shot.
27 lutego 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for sharing. We value your feedback and are pleased that both the product and the assistance you received have made such a strong impression. Your support means a great deal to the team.
Dext has really good support
Dext has really good support. So far we had all our clients on Hubdoc, which does the job, but Dext is in a different stratosphere with respect to user experience and support.
27 lutego 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for your feedback.
We are pleased that the platform and our Support team have made a positive impression as you transition from your previous solution. Delivering a strong user experience alongside reliable support is a core focus for us, so your comments are greatly appreciated.
As an accountancy practice one of the…
As an accountancy practice one of the issues we had was getting our clients to either email, share or drop their records in. This creates stress and pressure especially when trying to meet deadlines.
Dext makes this process so easy and simple. Clients simply download the Dext app and take a photo of their invoices/receipts/statements and press send. This enables clients to forward their documents as soon as they receive them in real time.
Reviewing documents is quick and easy and with Dext linked to our accounting software this saves time and streamlines the whole bookkeeping process. Dext also keeps copies of all the documents so you do not need to worry about misplacing paperwork.
Its so easy every bookkeeping client should be using this.
26 lutego 2026
Opinia niezależna
Odpowiedź od Dext
Thank you for your review, Jason.
It is good to hear that Dext has helped simplify document collection and reduce the pressure around deadlines for your practice. We appreciate you sharing how it supports your workflow and integration with your accounting software.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.