Devine Funeral Stationery Recenzje 

95
Wynik TrustScore: 5 na 5

4,9

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service. Order of service printed and delivered within 24 hours. They were even kind enough to make some small amends last minute. Would highly recommend

Oceniono na 5 z 5

We used Devine Funeral Stationery because we wanted to support a small independent family run company. We designed an Order of Service for a family funeral online. The process was intuitive and we... Zobacz więcej

Oceniono na 5 z 5

We really couldn’t fault Devine Funeral Stationery. Having failed in our attempts to use the templates (a little embarrassed by that!) we used the free design service. Alex was wonderful and produced... Zobacz więcej

Oceniono na 5 z 5

Thank you Alex/ Devine, for providing such an excellent service, sadly on two occasions this year. Both times we had made a small mistake, which was very quickly rectified by Alex. He returned calls/... Zobacz więcej

Informacje dotyczące firmy

  1. Zakład pogrzebowy
  2. Sklep z znakami i szyldami

Napisane przez firmę

We at Devine’s appreciate that this may be the first time you need our very sensitive service and you may not know how it all works. Well, our easy to use online template designs allows you the freedom to create a unique and uplifting funeral order of service.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

95 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(95)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

S Ellis

The self-design facility on the website was very user-friendly and offered a good selection of template options. A good value service, and pro-actively communicative in the face of heavy snow causing a small delay to the delivery. Would use again, though hopefully not too soon.

14 marca 2023
Opinia niezależna
Oceniono na 5 z 5

A great choice of company to create an excellent product

I made many changes to the “Order of Service” throughout the creating process. Most communication was via email and Alex then confirmed updates by phone, allowing me to review/ amend it online. Nothing was too much trouble. Alex improved the quality of older photographs, listened to my requests and showed excellent customer care. The order was completed In good time to ensure the required by date was not under any pressure.
I was delighted when I received the finished product.They were of an excellent quality and a good price.

Alex kindly provided a complementary reprint of a lesser number, when the original copies were all taken by family and friends, leaving us short for overseas family.
Devine provided an excellent service, superb quality and keenly priced product.
I would ( and will) highly recommend.

14 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Absolutely brilliant service

Absolutely brilliant service at such a hard time. I received a response to my queries very quickly and the order of service was delivered the next working day. They looked absolutely amazing and I'm so grateful for what we received. It was easy to create and printed beautifully
Thank you so much.

14 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Thank you Alex/ Devine

Thank you Alex/ Devine, for providing such an excellent service, sadly on two occasions this year. Both times we had made a small mistake, which was very quickly rectified by Alex. He returned calls/ emails promptly, reassuring us that he would do all he could to put things right. He went above and beyond , driving an hour to meet us en route to Holyhead, enabling us to take the orders of service over to Ireland with us, for mum’s funeral….and was as personable in real life , as he was on the end of the phone.
Highly recommended and wouldn’t hesitate to use this service again.

18 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

Zero communication never get back to…

Zero communication never get back to emails or calls and are only open mon-Friday so if you have a problem outside of those hours it will be too late. When they do decide to get back to you they are insensitive and rude. It is important that when you are going through something as difficult as planning a funeral of a loved one you are dealt with in a professional and sensitive manner but this has not been the case with Devine and this is why I do not recommend them for such an important job.

11 października 2022
Opinia niezależna
Logo Devine Funeral Stationery

Odpowiedź od Devine Funeral Stationery

Hi there,

I am sorry you were not happy with our service, It was myself who dealt with this and I most certainly was not insensitive and rude.

You placed the order after our cutoff for delivery next day due to you not reading our delivery timings but in the end it worked out just fine and DPD delivered Saturday on time (Lucky).

You did indeed make contact via our telephone line, we were dealing with a few techinal issues that day and later an email was sent and responded to very quickly advising we already dispatched the order.

After all the mistakes that were made by yourself we still issued a 50% refund and you kept the booklets.

A one-star review is very unjust considering the mistake was on your behalf and we offered a refund and the order was actually on time, this, of course, was not mentioned in your review.

I thank you for taking the time to leave your review and I needed to state the correct facts in my reply.

All the best.
Alex Devine.

Oceniono na 5 z 5

Excellent product, speedy service

I used Devine for my dad's order of service- he had requested that he didn't have a funeral as such (direct cremation and a green ashes interment). Therefore we didn't have a funeral director pushing an order of service.

Although Dad wanted minimal fuss, we felt it right to have at least an order of service. I found Devine through internet search having tried another company and got frustrated with the template.

Devine offer a service where they design it (which costs) and you fill out a word document then send photos OR one where you design it youself online (free). I chose the latter and whilst i found it a little frustrating at times, the product has arrived today and is great and looks really professional. Dad used his retirement to photoshop and create books about holidays and family history so the pressure was on!

I ordered on Sunday for an interment on the following Friday so tracking and delivery time was key. It was slightly out of sync in that email updates weren't reflected on system.

I did receive an email on Tuesday saying delivery would be on Wednesday but when i checked on Tuesday it still showed as processing.

Overall, i am really happy with Devine but hopefully won't be using for a while

10 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Personalised tribute to our mum

I wanted to design the Order of Service for our mum myself, so that I could see exactly how it would look. The funeral directors would have done it for £3.40 each (12 pages) with limited photos and less personal input. At Devine the cost was under £1.50 each on top quality paper and with beautiful colours. Perfect. We were pleased with the way the photos turned out.
The sweet pea motif was lovely.

15 kwietnia 2022
Opinia niezależna
Oceniono na 5 z 5

Order of Service

I recently used Devine Funeral Stationery to draft my late uncle's Order of Service. The service and support was amazing and I would certainly recommend them. I also used them for printing the Order of Service and I received them the next working day. Fantastic service. Thank you

17 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent service and a very high…

Excellent service and a very high quality product. We were so pleased with the order of service. We ordered 100 which arrived in under 48 hours. During a very difficult time Alex was a pleasure to deal with. I would 100% recommend.

28 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

Amazing service

Amazing service,
Very few companies take the time to understand your needs and go out of their way to help.
Very thoughtful, supportive and caring especially during our difficult time.
Cant thank them enough,

21 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

Such excellent quality

Such excellent paper print and photograph quality.. Delivered before time due.
Telephone calls not returned prior to ordering. I would still give 5 stars as when I emailed had a very quick response.
Would not hesitate at all to recommend

15 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent service

If you are using this Company it's likely to be a difficult time so you need everything to go ok and we found that it did, from start to finish. The service was great (I emailed a query Easter Saturday and was amazed to get a swift response), the on-line design tool was relatively easy to use, the printing arrived swiftly and the end result was of an excellent quality. Absolutely ... five stars.

18 kwietnia 2021
Opinia niezależna

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