Prompt customer service responses. Made an effort to explain things and ensure I was happy as a first time customer. After looking at many silk pyjamas from different brands I finally chose D&D cotton... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have eyed up Desmond & Dempsey items for years. YEARS! Every sale, I’ve ummed and ahhed over whether I can justify spending ‘that much’ on nightwear… while I loved their dressing gowns, I... Zobacz więcej
Reakcja na opinię
Very nice packaging. Delivery was relatively fast. However the material of the pyjama is a bit flimsy (very thin, very look through). For this price I would have expected a better value.
Reakcja na opinię
I didn’t think loungewear could feel this luxurious until I found Desmond & Dempsey. The moment I put it on, I understood the hype — the fabric is unbelievably soft, breathable, and somehow mana... Zobacz więcej
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Informacje dotyczące firmy
O Desmond & Dempsey
Napisane przez firmę
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
Desmond & Dempsey
Napisane przez firmę

- THE JOY, THE DRAMA, THE ULTIMATE PYJAMA
- We always want our PJs to offer a sense of cosiness and ease, but this year—of all years—we want to take things up a notch. We believe that proper pyjamas are what butter is to toast. A way of turning something quite ordinary into something quite magical. We've been making fancy pyjamas since 2014. Our latest collection, Die Alpen, has just launched. This Autumn-Winter captures the mood of the Alps. The palette. The Strudel. The feel of aching legs and a warm fire. Being hugged by a landscape. Molly often wondered how we would bottle the smell of a chalet, but in failing that we designed a collection for it. Explore our latest Autumn-Winter collection.
Monogramming & Gift Wrapping On The House.
A personal touch (literally).

Dane kontaktowe
London, Zjednoczone Królestwo
- +44 (0)20 3925 3956.
- customercare@desmondanddempsey.com
- desmondanddempsey.com
Odpowiada na 90% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Desmond & Dempsey
Quality of the product and excellent…
Quality of the product and excellent customer service

Odpowiedź od Desmond & Dempsey

Odpowiedź od Desmond & Dempsey
I am extremely disappointed with the…
I am extremely disappointed with the item I received.
The fabric has white faded marks all over it, which makes it look worn, damaged, and nothing like a premium-quality product. This is completely unacceptable, especially considering the price I paid.

Odpowiedź od Desmond & Dempsey
Simply best PJ’s
In the 40 years I’ve been wearing PJ’s never have I come across any like these. 100% comfort, softest fabric, delicious colours. I am a designer and the design is perfect from conception to finished product. Exquisite finishes, perfectly sewn seams and piping. And, if that wasn’t enough, the trousers have side pockets!! I’ve have just ordered a second pair of #402’s

Odpowiedź od Desmond & Dempsey
Fast delivrance
Fast delivrance. I have now 3 pyjamas from Desmond& Dempsey and I love them all!

Odpowiedź od Desmond & Dempsey
Great sleep wear
Great sleep wear. Opted for lightweight flannel this time. Very comfortable & helpful to those that get too warm in bed readily like myself. I'd like to see the size & cut of the Cuban style tops also offered in the more traditional styles as I find the sizing a little small for me. And please reissue the bandana set for men possibly in black this time. Should also mention that I was particularly impressed that D&D premium boxed packaging was provided with sales items. My other purchase was a gift & in doing this they greatly enhanced the presentation. I've always been very pleased with everything I chosen from D&D & I'm sure that won't change because if anything, the quality of garments is improving in my purchase experience over a number of years.

Odpowiedź od Desmond & Dempsey
Hire more people for your customer…
Hire more people for your customer service and if somebody has a problem and is completely unsatisfied with your products, give them a refund. You act like a luxury company but you are not giving a luxury service. One of my pjs fabric is hard as a cardboard and the other lost 3 buttons already. Therefore I had a bad experience, your emails were misleading when I complained and when someone came to answer were not helpful.

Odpowiedź od Desmond & Dempsey
Can't seem to reply to this insane…
Can't seem to reply to this insane response which they are sending the pajamas back that were never worn, never washed, AND DO NOT FIT!

Odpowiedź od Desmond & Dempsey
2 different pairs of pyjama trousers tore along back seam
Linen pyjama bottoms x2 split/tore alongside the back seam after 1 month and 3 months respectively. Both were a gift from my partner. Bought another pair of bottoms in one colour in a larger size to replace in case that was the issue (despite the original fit seeming fine), but the same thing happened to the new pair. I always washed on a cold cycle and we don’t own a tumble dryer. It seems like the fabric fibres are very weak as it’s not the seam itself that split but the fabric beside the seam.
If you look on eBay etc you see lots of linen pyjama shirts from D&D for resale but never the trousers - so my guess is that it is a common issue.
The aesthetic design of D&D stuff is lovely but there’s not any point in great aesthetics if the items do not last a reasonable length of time.
I wrote a review on the D&D site at the time but it was never published.

Odpowiedź od Desmond & Dempsey
Impeccable
The service, packaging and product are impeccable. I love the designs and styling. The price is a little hard to swallow so I tend to only buy gifts for my wife. I wouldn’t buy for myself at this price point. As a fancy gift to soften the spouse is a no brainer

Odpowiedź od Desmond & Dempsey
Excellent quality
Excellent quality, love my pyjamas and tops .
I had an issue with my delivery, some stress but it was fixed by customer service ( thanks Mina).
I’ll definitely order again.

Odpowiedź od Desmond & Dempsey
Beautiful night dress, speedy service
Beautiful night dress, nicely wrapped and packed, and speedy service.

Odpowiedź od Desmond & Dempsey
This was a gift for a friend’s special…
This was a gift for a friend’s special birthday . The tracking was easy , the package once opened was nicely presented and I received a phone call and photos of my friend , ecstatic in her new PJS, as soon as she received.
Best gift ever.

Odpowiedź od Desmond & Dempsey
I love the design, fabric, colours and print.
I love the design, fabric, colours and print of wide pyjamas bottoms and boxy top. Feeling slightly addicted to getting more.
The response to any query i have had has been excellent.
Great fun allround.
Thank you.

Odpowiedź od Desmond & Dempsey
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