Designer Radiators Direct Recenzje 

2499
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service. Next day delivery. Had one radiator where I’d ordered the wrong size. They arranged collection (at no charge), and provided a refund promptly. Ordered the correct size and again ne... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were so lucky to find these rads to replace two existing , fitted perfectly . Delivered within in few days with very good info on delivery position & time . Pity I can’t add picture 😊

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Oceniono na 4 z 5

Fast delivery good design. Only disappointment is that the key component which would suffer most stress under use is plastic not steel.

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Oceniono na 5 z 5

Having just had a new kitchen fitted we had been searching for a towel rail to finish things off. We came across the coloured products. The communication with Designer Radiators Direct was first class... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep z grzejnikami
  2. również w kategorii:
  3. Dostawca urządzeń grzewczych
  4. Projektant wnętrz

O Designer Radiators Direct

Napisane przez firmę

Designer Radiators Direct is the one-stop-shop supplier of affordable designer radiators, towel radiators and accessories. Catering to all rooms in your home or commercial space, we aim to bring our customers only the best in designer radiators.


An Unbeatable Range of Radiators

At Designer Radiators Direct, we showcase an unbeatable range of radiators carefully created from a hand-picked selection of over 20 premier brands. Offering an array of exceptional traditional, bespoke, standard and designer radiators in a variety of colours, finishes, sizes and types to suit your need - we guarantee satisfaction.


Free UK Mainland Delivery

Along with boasting an enormous range of radiators in UK, we deliver your radiators right your doorstep, ensuring comfort, simplicity and efficiency every step of the way.


Leave Us Your Feedback

We value your feedback tremendously because it lets us know if we are on the right track or if we need to improve any areas of our service. Thank you for taking the time to help us become a better company for the future.

Napisane przez firmę

Free UK Delivery

Free delivery to UK mainland addresses when you order from Designer Radiators Direct.

Free delivery to UK mainland addresses when you order from Designer Radiators Direct.
*For Scottish Highlands, Northern Ireland, Isle of Wight and Channel Islands please call for appropriate rates.

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(2499)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 117

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Super looking radiator arrived quickly…

Super looking radiator arrived quickly excellent service from ordering to delivery

30 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi Danny, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 4 z 5

Great Service

To be fair, this should be a 5 star review because the service was great, the issue being that the radiator was damaged which was a massive inconvenience as I had the fitters booked, not really Designer Radiators Direct fault and the process of its return and replacement was handled very well. I have bought from them before and everything flowed smoothly - will buy again from this company.

3 sierpnia 2025
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Odpowiedź od Designer Radiators Direct

Hi Zoran, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

Perfect fit

Perfect fit! We had a new kitchen the radiator looks stunning! Arrived ontime
Easily fitted. Looks fab! Haven't had it working yet but fingers crossed that's good too.

27 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi Dawn, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

Nice radiator well packaged and…

Nice radiator well packaged and delivered when we were told it would arrive

20 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 4 z 5

Delivery delays!

There were delays with the manufacturer with the radiator taking three and a half months to arrive and sadly there was still an issue on its receipt! Stacey helped resolve the situation and I am grateful for her help and support.

21 sierpnia 2025
Opinia niezależna
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Odpowiedź od Designer Radiators Direct

Hi Linda, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

Great product

Great product, on time, excellent delivery and good price.

18 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi Terry, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

Good service and prompt delivery

I phoned with a few questions and received helpful advice from DRD before placing an order.
The website is easy to use and delivery, direct from the manufacturer, was remarkably quick.

18 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi John, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 4 z 5

Radiator is great

Radiator is great! Second one we’ve purchased as so good. Only thing that’s not made it %100 is the fact you can’t buy black feet for the Oxford column retrospectively. I had to purchase grey and spray black myself. Not sure why you can’t sell black feet without having them welded at order. Anyway…great radiator.

11 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi Jim, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 4 z 5

Good communication from Tyler

Tyler was very helpful when our radiator didn’t arrive. If it wasn’t for DX delivery company it would be 5 stars. Hopefully they will find another delivery company.

7 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi Burgin, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

The Radiator came exactly on time 2…

The Radiator came exactly on time 2 days after order. The Radiator was well packaged to prevent damage and best of all, it was a great price would definitely use company again.

14 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi Mr Scott, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

Brilliant customer service

Brilliant customer service

Only negative is that the website is sometimes slow

3 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi KH, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 4 z 5

Nearly gets 5 stars.

Super quality radiators at competitive prices, with excellent service and ordering, which deserve 5 stars, but one issue of poor design and quality of the four wall brackets per rad, especially when fitted to brick walls, takes ages to line-up and seat perfectly takes one star off, which spoils a brilliant product.

10 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi Paul, thank you for your 4-star review! I will ensure your concerns regarding the brackets are raised directly to the manufacturer.

If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 4 z 5

Radiators delivered to wrong address… but the product is excellent

Radiators delivered to wrong address requiring me to attend address out of hours to remove them to correct address.
Radiator Direct have apologised for the delivery error .
The radiators are excellent and the customer is very happy with them.
Apart rom the delivery issue I would recommend their products.
I would have given 5 stars but the delivery issue has reduced it to 4 stars

8 lipca 2025
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Odpowiedź od Designer Radiators Direct

Hi Anthony, thank you for your feedback, and I'm sorry for the inconvenience caused. While the delivery address was later updated via email, there was unfortunately some confusion around the change, which resulted in the order being delivered to the original address.

I completely understand how frustrating it must have been to retrieve the radiators yourself, especially outside of regular hours. As discussed during our phone call and in the follow-up email, we’ve reviewed the situation carefully and appreciate your patience while it was resolved. Thank you - Cameron, Sales Manager

Oceniono na 5 z 5

Excellent service re. damaged product

Radiator arrived with visible paint damage due to shipping, Stacey kindly arranged for another to be sent with no extra charge within 2 days. Full marks for excellent customer service.

31 lipca 2025
Opinia niezależna
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Odpowiedź od Designer Radiators Direct

Hi Owain, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

Very high end manufacturing with a…

Very high end manufacturing with a great deal of skill involved. Very happy

19 czerwca 2025
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Odpowiedź od Designer Radiators Direct

Hi Lee, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

The delivery was really quick

The delivery was really quick. We ordered the radiator first and they delivered it on a day which suited us The items were very well packed and perfect. There were full instructions for the plumber who was impressed with our purchase. The corner thermostat valves were correct, after I took advice from the website. The colour matched the radiator well. We are now looking forward to changing the lounge radiator to one from Designer Radiators because we were so pleased.

24 czerwca 2025
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Odpowiedź od Designer Radiators Direct

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

The radiator looks great and works

The radiator looks great and works. Watch out though, it’s a bit heavy.

18 czerwca 2025
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Odpowiedź od Designer Radiators Direct

Hi Al, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 5 z 5

Superb quality products, and after sales service second to none!

The quality of the designer RAL coloured radiator is fabulous, however, the customer service I received from Stacey exceeded my already high expectations!

I will be honest and say there was a problem with my order when I received it, however, my email was dealt with immediately, my query taken seriously and a replacement item quickly ordered.

Stacey arranged collection of the original order very within a couple of days and the replacement arrived well within the time period given me.

Overall a fabulous company with really high quality product and amazing after sales which is so hard to find nowadays!

Thank you.

17 lipca 2025
Opinia niezależna
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Odpowiedź od Designer Radiators Direct

Hi Deborah, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

Oceniono na 4 z 5

Good customer service and good prices

The prices were good and the agent went out of her way to ensure that I was happy with the order. Unfortunately, one of the radiators was not in stock when the site showed that it was.

11 czerwca 2025
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Odpowiedź od Designer Radiators Direct

Hi Eric, thank you for your great review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct

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