De Noir Recenzje 

67
•
Wynik TrustScore: 3 na 5

3,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

DO NOT ORDER FROM THIS COMPANY. I ordered a dress for a wedding and was told it would arrive within 20 working days. I waited 7 WEEKS. I contacted Dion Noir halfway through and cancelled the order... Zobacz więcej

Oceniono na 1 z 5

SCAM ALERT ⚠️ 📢! I ordered a dress from here on 4th September there no confirmation that its been despatched or shipped. I have contacted numerous of times demanding a refund cause its now been a... Zobacz więcej

Oceniono na 5 z 5

I was pleasantly surprised! Would definitely recommend this company. I saw the reviews were not great so was a bit worried…. But honestly, the dress was beautiful! Lovely colour, well made. I got a s... Zobacz więcej

Oceniono na 5 z 5

Amazing brand! The dresses are unreal! I've not had much self confidence recently and your dress made me feel amazing!! I will definitely be purchasing again in the future, also the personailised hand... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep odzieżowy

Napisane przez firmę

We believe in longevity. In fitted silhouettes that hold their shape and still look good once the trend disappears. That’s why we only produce in limited quantities, so you’re not showing up in what everyone else is wearing. DE NOIR is about feeling amazing in your clothes. Whether it’s a rooftop party, a holiday getaway, or your best friend’s wedding - these are the dresses that are made for your moments. And they’ll still look just as good the next time you wear them.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

67 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,1

Wszystkie recenzje

(67)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing Quality and Service

10/10 experience with De Noir. I searched high and low for the perfect green dress and they made my vision come to life :) I received so many compliments on the day. Would happily buy from them again. Don’t hesitate ❤️

27 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

The most gorgeous dresses & at a really…

The most gorgeous dresses & at a really reasonable price for luxury, wedding & evening wear. The customer service team is amazing and supported incredibly well with any questions! Super quick delivery and hand written note with orders - very premium feel & care to their customers. Highly recommend to anyone looking for a beautiful & unique dress! Thank you to the De Noir team!

24 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

I loved speedy delivery and very…

I loved speedy delivery and very personalised packaging. It was very thoughtful. The dress itself is stunning and made me feel special. It looked just like on pictures and fitted like a glove! It definitely made me stand out. It’s designed to really accentuate the waist. I absolutely love it!

1 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing!

Loved the quality and arrived sooner than expected! Fits perfectly besides it being a bit too long since I'm only 5'!

14 maja 2025
Oceniono na 5 z 5

Perfect fit

Got a dress from De Noir and it fitted me so perfectly! Even though I’m quite tall, it was a perfect length. Amazing quality, even though I wear it quite often, it stays in perfect condition.

16 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Disappointed with De Noir – Poor Customer Service and Unfair Treatment

My partner ordered a dress from De Noir, and unfortunately, it didn’t fit quite right—it was a bit too big. She tried it on once, carefully repacked it in the original packaging, and returned it. She made the mistake of not checking the condition of the dress before sending it back, assuming everything was in perfect order after only a brief try-on.
To our surprise, she was later told that the dress was “damaged” and that she had caused the damage. No exchange, refund, or even store credit was offered—just a flat-out refusal to assist any further. As a “gesture,” they returned the damaged dress to her, essentially accusing her of dishonesty without any evidence.
I work in customer service myself, and I know firsthand that customer satisfaction should be a priority. Losing trust and generating bad reviews over a single dress is not only shortsighted—it’s a poor reflection of brand values. My partner absolutely did not damage the item, and to be treated with such disregard is frustrating and disappointing.

We won’t be shopping with De Noir again, and we hope others think twice before doing so.

6 maja 2025
Opinia niezależna
Oceniono na 1 z 5

This is a scam

This is a scam, they refused the refund of the dress i returned inside the original package and they have now emailed me and said that dress is damage. I did not wear the dress at all so that is not possible and if it is damaged is not my fault, maybe it was damaged inside the track or in the wh and they are blaming me without any evidence at all just to avoid the refund. As i said the dress is with the label attached , inside the original package and i returned the same day i received it because it was too big and i did not see any damaged at all

1 maja 2025
Logo De Noir

Odpowiedź od De Noir

Hi Laura,

We’re genuinely sorry to read your review, but we’d like to clarify a few important points.

Firstly, we have never refused a refund. In fact, as our email exchange clearly shows, we informed you that the dress arrived damaged with a minimum of 7 pulls on the back, which we documented with photos. We also clearly stated we were assessing whether the dress could be repaired - as a gesture of goodwill - despite this level of damage being highly unusual for any return, especially one claimed to be unworn.

Our Terms & Conditions require that returned items be in original, undamaged condition, and this dress did not meet those requirements. Still, we were willing to go out of our way to see if we could make it right.

However, at this stage, and considering the condition in which the item was returned, we are no longer pursuing repair or refund.

We stand by our commitment to fairness and transparency, and we encourage customers to handle returns with care and respect.

Best regards,
DE NOIR Customer Care

Oceniono na 5 z 5

Absolutely love this dress

Absolutely love this dress! Gorgeous quality and amazing design - the color is just perfect! It's just a tad bit long for me as a 5'3 person, but with a little hem it would be perfect! Loveeeee

17 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

I am absolutely thrilled with my order…

I am absolutely thrilled with my order which I have just received and tried on. They fit perfectly and look utterly stunning. I ordered 3 dresses, a bikini and a fitted kaftan style to wear over swimwear

Thank you De Noir for all my gorgeous items 😘

12 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Dress order

Upon arrival I was very impressed at all of the packaging and presentation, very professional and aesthetically pleasing. The dress is also of good quality so I look forward to wearing it soon.

26 lutego 2025
Opinia niezależna

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