Ordered a pair of Burberry shorts , although the shape didn’t suit me . The shorts were an amazing price and 100% authentic . I was disappointed they didn’t suit me . Spoke with George , he agreed for... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Purchased an item on next day delivery, Still waiting for the item to be dispatched to the courier 7 days later, the reason due to Easter and have been told to have a little more patience. Issue has n... Zobacz więcej
Reakcja na opinię
Got a cream coloured Ami t shirt (red heart) delivered today. Fantastic product at the cheapest price I’ve been able to find online. I also must shout out George for the fantastic and responsive cu... Zobacz więcej
Reakcja na opinię
Purchased a Burberry Polo not knowing much about this site. Was skeptical but the pckg delivered UK to US on 3rd business day. Item is authentic, brand new with manufacturer tags, spare button etc.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Luxury Designer Outlet
Dane kontaktowe
Zjednoczone Królestwo
- contact@demanduk.com
- demanduk.com
4,5
Doskonała
204 recenzji
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered a pair of Burberry shorts
Ordered a pair of Burberry shorts , although the shape didn’t suit me . The shorts were an amazing price and 100% authentic . I was disappointed they didn’t suit me . Spoke with George , he agreed for me to return for a refund. Great customer service 👍
22 kwietnia 2026
Opinia niezależna
Purchased an item on next day delivery
Purchased an item on next day delivery, Still waiting for the item to be dispatched to the courier 7 days later, the reason due to Easter and have been told to have a little more patience. Issue has now been resolved with replacement being sent Thank you.
7 kwietnia 2026
Odpowiedź od DemandUK Fashion
Hi Ffion,
We’re really sorry for the experience — this isn’t what we aim for.
Your order was dispatched, however it appears it hasn’t been scanned into DPD’s network as expected, which we are currently investigating.
We’ve reached out to you directly and will resolve this immediately with either a replacement or full refund — whichever you prefer.
We’ll make sure this is put right for you.
Kind regards,
George
DemandUK
Odpowiedź od DemandUK Fashion
Hi Sebastian,
This delay was caused by DPD during the Easter holiday period, where collections and deliveries were temporarily reduced across the network.
We did not receive any contact prior to this review, but have since reached out and clarified the situation. The parcel is already in transit and will be delivered shortly.
We’re always here to assist directly and resolve any concerns immediately.
Very good
Really helpful emailed me straight away when size did not fit with all instructions and label to send back Highley recommended this service I will use again
1 kwietnia 2026
Opinia niezależna
Got a cream coloured Ami t shirt (red…
Got a cream coloured Ami t shirt (red heart) delivered today. Fantastic product at the cheapest price I’ve been able to find online.
I also must shout out George for the fantastic and responsive customer service. Long story short, I ordered an XL but got a bit confused about sizing thinking it may be too small for me. George responded very quickly to my query, checked the sizing on the XL and turns out it was the perfect size for me after all! I will absolutely be a returning customer!
26 marca 2026
Opinia niezależna
Odpowiedź od DemandUK Fashion
Dear Nick,
Thank you for taking the time to share such a thoughtful review — we truly appreciate it.
We’re delighted to hear that you’re pleased with your AMI t-shirt and that it met your expectations both in quality and value. It’s especially rewarding to know that our team was able to assist you promptly and ensure the sizing was just right — we understand how important that is when shopping online.
Your kind words mean a great deal to us, and we’re very grateful for your support. We look forward to welcoming you back again soon.
Great Customer Service
I purchased an item and selected next working day delivery, as I needed it for an event. Although my order was completed, it was not dispatched for quite some time.
I contacted the Customer Service team, and they responded quickly with a clear explanation of the delay. Unfortunately, since the item was required by a specific date, it became clear that it would not arrive in time. I therefore requested a cancellation and a full refund.
The Customer Service team handled my case professionally and proceeded with cancelling the order and issuing a full refund as a gesture of goodwill, with all associated fees waived.
I am very impressed with the level of customer service provided. Special thanks to George for taking care of my enquiry so efficiently.
16 marca 2026
Odpowiedź od DemandUK Fashion
Thank you for your kind review, Glen.
We’re delighted to hear that the fit was perfect and that you’re happy with your purchase. It means a great deal to us that you chose DemandUK, and we’re pleased the item met your expectations.
We look forward to serving you again soon.
Ordered from demand for the first time…
Ordered from demand for the first time and everything went smoothly. The item arrived was authentic and fit perfect. Delivery was quick and well packaged.
Good overall would definitely order again.
27 lutego 2026
Opinia niezależna
Was a bit hesitant ordering at first as…
Was a bit hesitant ordering at first as I hadn’t heard of them before, but everything went smoothly. Item turned up exactly as described and the whole process was straightforward
5 marca 2026
Opinia niezależna
No Refunds, No Flexibility – International Customers Beware
Very disappointing experience.
I ordered shorts internationally (shipped to Malaysia) and the sizing was completely off. They agreed to one exchange, but even the XXL did not fit properly.
I offered to send the shorts back again at my own cost and pay all additional shipping, customs, and handling fees to exchange for two different items that would fit — but they refused.
They also do not offer refunds on international orders, which leaves you completely stuck if sizing doesn’t work out.
For an online retailer selling premium brands, the after-sales support is extremely inflexible. Be very careful ordering internationally, especially with sizing.
3 marca 2026
Opinia niezależna
Great service from Start to finish…
Great service from Start to finish amazing price and super quick delivery 👏
26 lutego 2026
First class quality service
Bought these Dior Oblique Swim Shorts from DemandUK and I’m really happy. Delivery was on point and arrived right on time. The shorts are great quality with a premium feel and perfect fit.
Would definitely order again.
24 lutego 2026
Opinia niezależna
great product and delivery and…
great product and delivery and excellent customer service
1 lutego 2026
Bought several items from these guys…
Bought several items from these guys and they have all been amazing deals, fast delivery and no issues.. however what sets them miles apart is the customer service, above and beyond doesn’t even cover it, amazing!
29 stycznia 2026
Opinia niezależna
Odpowiedź od DemandUK Fashion
Thank you for your kind words and continued support.
We’re delighted to hear you’ve been happy with both the value of our pieces and the level of service provided. Delivering a seamless, high-standard experience is always our priority.
Thank you for choosing DemandUK — we look forward to assisting you again.
Excellent and prompt customer service…
Excellent and prompt customer service with supportive communication throughout the whole process and transaction.
28 stycznia 2026
Opinia niezależna
prices better than local boutiques
prices better than local boutiques, ordered a Givenchy top and it came very quickly, item was fully Authentic. Will be purchasing again.
16 stycznia 2026
Opinia niezależna
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