What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage, double checked my address and post code, checked over the door to make sure i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The company is being very difficult about refunding fraudulent charges made by someone who hacked my account. They called the person who made the charges to verify if the charges are legitimate instea... Zobacz więcej
⭐⭐⭐⭐⭐ Just had to share my amazing experience with @delivery.com! Their services are truly top-notch - from seamless deliveries to incredible promos, they have it all. Make the switch now for a hassle... Zobacz więcej
Reakcja na opinię
Brooklyn, NY - the app closed out after I completed my first purchase. I waited 30 min before reordering just incase the vendor received my first order. I placed a second order and called your Help De... Zobacz więcej
Informacje dotyczące firmy
O delivery.com
Informacje przekazane przez różne źródła zewnętrzne
Your neighborhood. Delivered.
Dane kontaktowe
New York, Stany Zjednoczone
- (800) 709-7191
- support@delivery.com
- delivery.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful and caring representative
Helpful and caring representative
Thanks Kyle
Restaurant closed early
Restaurant closed early. The service called early to let me know they couldn’t contact them and knew my situation when I called back to confirm. They then promptly cancelled my order and refunded
Courteous, professional and thorough!
Courteous, professional and thorough! Took the time to take care of everything and to follow up. Thank you!
Polite and expedient service!
Polite and expedient service!! Definitely pleased with the customer service!
I've been using this company for the…
I've been using this company for the last year and they're truly great. the driver is very kind and accommodating. Thank you for all the clean clothes.
The customer service made an effort to…
The customer service made an effort to contact the restaurant regarding an missing item from my order and tried to resolve the issue for me.
Tinotenda Was so attentive and helpful…
Tinotenda Was so attentive and helpful to me. She went out of her way to assist me with tracking my order and even called me to let me know my driver was nearby. This is what excellent customer service looks like. Well done delivery.com!
Excellent customer service
Called promptly, gave me a clear and thorough update on the status of my order, and then worked with me to get it resolved. I really appreciated the courteous, proactive and complete information provided throughout the call - including the explanation of the next steps/process at the end. Great customer service.
Answered phone and resolved question…
Answered phone and resolved question quickly
Super helpful!!
Super helpful!!
Kind and understanding and worked with me to get my money back when the places I ordered from failed to deliver.
Lousy service!!
Kyle was a great help with a delivery problem. I had ordered a meal from Red Lobster and it never came. The manager at Red Lobster informed me that I was not the only customer who had trouble with delivery.com. I wrote to company to complain, disputed transaction with my bank, especially when your company double billed my credit card!! Kyle was able to resolve the issue and is crediting my account. However, since this is not the first time I have had a similar problem with delivery, I will NEVER use your company again!! But Kyle was very patient and very helpful.
Outstanding customer support.
Brooklyn
Brooklyn, NY - the app closed out after I completed my first purchase. I waited 30 min before reordering just incase the vendor received my first order. I placed a second order and called your Help Desk to confirm I wasn’t double ordering. The attendant on the phone service was wonderful. They confirmed that my first order didn’t process. I’ve had this happen before with the app when it shuts down after placing a re-order.
Kyle was GREAT!!!!!!!
Kyle not only was helpful in resolving my issue, but made himself available when I called back so he could speak to the right person at the merchant location. Great employee, and great customer service rep!
I was helped tremendously by the…
I was helped tremendously by the representative who answered the phone.He deserves high praises.He did a great job
Matthew Koen was of great help
Matthew Koen was of great help!
I am a third party employment verifier, I contacted via virtual chat to see how to verify employment for our job applicant, Matthew was able to assist with everything I requested, and it was nice to know I was speaking to a real person that wanted to help me accomplish what I reached out about! Thanks Matthew!
Great Customer Service
Called today to track down a receipt for my boss who placed a food order on Delivery.com a while ago. Figo was extremely helpful and was able to find the receipt no problem and immediately sent it over. Super helpful!!
Kyle was very helpful
Kyle was very helpful with getting my issue resolved and was very responsive, not making me wait long between messages back and forth.
He was courteous and helpful
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








