What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage, double checked my address and post code, checked over the door to make sure i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The company is being very difficult about refunding fraudulent charges made by someone who hacked my account. They called the person who made the charges to verify if the charges are legitimate instea... Zobacz więcej
⭐⭐⭐⭐⭐ Just had to share my amazing experience with @delivery.com! Their services are truly top-notch - from seamless deliveries to incredible promos, they have it all. Make the switch now for a hassle... Zobacz więcej
Reakcja na opinię
Brooklyn, NY - the app closed out after I completed my first purchase. I waited 30 min before reordering just incase the vendor received my first order. I placed a second order and called your Help De... Zobacz więcej
Informacje dotyczące firmy
O delivery.com
Informacje przekazane przez różne źródła zewnętrzne
Your neighborhood. Delivered.
Dane kontaktowe
New York, Stany Zjednoczone
- (800) 709-7191
- support@delivery.com
- delivery.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Customer Service at its finist.
The agent was courteous, knowledgeable, and patient. He spoke slowly and very clearly. He went to great lengths to locate my order, which I could not find. Great customer service.
Half my order was missing and I wasn’t…
Half my order was missing and I wasn’t given the option to receive a complete order. Sheesh I mean I understand mistakes happen…. Refund took a bit but good they offered it. Not sure if the delivery service or the restaurants fault. Most likely will not be ordering from this service again. Much better pizza and wings available for the price. Costco has better pizza. Would be 0 stars if I could.
Don’t order anything from AliExpress…
Don’t order anything from AliExpress private sellers , they are scammers , and doesn’t want to communicate 💔bad experience
Thank you, Delivery.com and Kyle
The customer service at Delivery.com has been nothing but great. They are always knowledgeable, helpful, and have always shown me multitudes patience.
In particular, I'd like to mention Kyle - who went above and beyond to solve the issue I had.
Thank you, Delivery.com and Kyle!
Great Customer Service
Kyle was very helpful in resolving what I called for. Thank you.
The person who assisted me today was…A+
The person who assisted me today was very calm, went beyond the call of duty to help me and is someone I would be happy to talk to again. *****
11/07/24
Call Center in South Africa
Kyle was a great help
Kyle was a great help, quick and easy! Thanks again!
I waited for 2 hours and then the…
I waited for 2 hours and then the restaurant closed and they cancelled the order.
I recommend going with GrubHub or anyone else!
I recommend going with GrubHub or UberEats. I’ve had a terrible experience with delivery.com! they do not take responsibility when mistakes are made, and I do not appreciate it at all. My order was completely messed up—first it was “delivered” so i walked around outside trying to see where it might be since it wasn’t where it was suppose to—only to find out my food is at the restaurant still! now it’s been almost 2 hours and i still don’t have my food or any word on when it will arrive! Customer support won’t refund me for how late it is—only if there’s an issue with the food. that’s unbelievable!
Nothing delivered, No refund, Never again
Ordered a scheduled food delivery for 7:45 am that did not arrive. Called delivery.com’s customer service line at 10:25 am. Was advised they would reach out to the restaurant to verify whether or not the order was picked up by the delivery driver and that they would call me back within a half an hour. Never received a call back. Called customer service the following day and was told I had called too late from the time of scheduled delivery for them to do anything.
Bad delivery, Great App customer service!
I had a delivery where they forgot an item. Using the Delivery.com app's chat feature, I got a refund for the forgotten item and a credit to my account. I have used them for years and inevitably, once in a while, will have a bad experience. Delivery.com always takes care of the issue and makes me feel like a valued customer.
Noella was professional and courteous…
Noella was professional and courteous and followed up with a call back as promised.
A patient and attentive representative
Noella tried very hard to make the best of a bad situation and was very well spoken and empathetic. As someone who has placed over 500 orders, many of which were with food on first, i had to be very patiently treated to talk me off the ledge with delivery.com since I had another recent problem. The staff at food on first could learn from her about how to
TINO MADE A BAD EXPERIENCE BETTER.
TINO MADE A BAD EXPERIENCE BETTER.
Kyle was very helpful
Great Service, extremely convenient
I always get bonuses, since I place order’s frequently. I came hungry, left happy!!
Thanks
Kyle
Order # 37871606
Review
Kyle was my customer service rep.
He was very thorough with the tools that he had for my issue. He could only go so far but was able to provide me an email.com so I could move forward in resolving the issue.
A Pleasant person
Thank you
The customer service agent was perfect
The customer service agent was perfect. She listened to my concerns and handled the situation with brevity. Give this girl a raise please.
Kyle
Kyle, was wonderful, he got the issue resolved and saved the day. Now I can’t wait for my dinner to arrive! Kyle you’re rockstar
Clear and easy communication about the…
Clear and easy communication about the issue with my order and when I might expect a refund for the canceled order.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








