I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Zobacz więcej
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Zobacz więcej
Ryan D was able to resolve my CD questions very quickly and straight to the point. He also walked me thru alternative way to accomplish the same on website by myself. DCU has been providing wonderful... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Dane kontaktowe
Donald Lynch Boulevard 220, 01752, Marlborough, Stany Zjednoczone
- dcu.org
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Contacted DCU for a credit charge…
Contacted DCU for a credit charge dispute with a online action. Josh verified my account and gave me the information to help rectify the situation in a pleasant and efficient manner.
Bharati was very helpful to help my…
Bharati was very helpful to my daughter and I to open a savings account. Her service was excellent. Thank you Bharati for your outstanding service!
Navih did a great job with answering…
Navih did a great job with answering all of my questions and making sure that my experience was more than great
Emily was very professional,friendly
Emily was very professional,friendly, knowledgeable and patient. It was a pleasure having her assist me today.
Vanessa excelente 5 estrellas 🙏🏻🙏🏻🙏🏻
Good customer service
Keysha was very helpful and friendly. She was very attentive to what I needed and printed out my new card quickly.
Professionalism with a smile
Eddie answered the phone with a pleasant tone of voice and a professional manner. He also had a sense of humor which I appreciate very much. Eddie is an example of the great customer service I always receive when I call into DCU.
Her customers service is above average…
Her customers service is above average communication skills.thank you ma’am
Stephanie was great to work with
Stephanie was great to work with. When we could not get the DCU web site to work with Microsoft Edge, she helped us set up a Chrome account to get logged into our DCU Account. She was great and we were able to make the transfers to our accounts that we needed to do.
Unfortunately, when we tried to utilize the Chrome account to log into DCU, we were back to the same issue that we had with Microsoft Edge.
We will be contacting the DCU Customer Service team again tomorrow to see if this issue can be resolved once and forever. Thanks, Bill and Sue Fischer
Malina was very helpful!!
Malina was very helpful in getting me the information I needed on my locked account in a few timely manner as I was trying to deposit funds but had no clue the account was closed! She also gave me the information I needed to get things moving smooth and as soon as possible
Joy needs a raise!!!
Customer service was awesome! Joy was very helpful and patient with me. Very thorough and communicative. Need more people like Joy! Thank you!
Julie was very helpful and so positive…
Julie was very helpful and so positive with everything I had going on!!
My experience with DCU
I have applied for an auto loan from DCU and the experience is nothing less than an amazing experience. I really appreciate Jas, for helping me through the process and made it seem so easy, very warm, has a great attitude, pleasant in communication and has immense knowledge. DCU is easy for any banking, credit card and loads, has competitive interest rates. I am happy with their service. Highly recommended.
Customer service gave a good suggestion…
Customer service gave a good suggestion on options with no fees!
The customer representative was…
The customer representative was extremely helpful
Bharati Shah was really nice and…
Bharati Shah was really nice and patient assisting me with my loan. She did a great job as well as the receptionist.
Thank you Jade
Jade was very patient with me this afternoon. Walked me through every process that needed my attention. Excellent service.
Thank you Jade.
Bob DeForest
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








