Datatool Recenzje 644

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had the Stealth S5 Tracker fitted to my BMW 1300GS. It was actually fitted by the BMW Motorrad dealer who were trained by DataTool. I had contacted Datatool beforehand and they helped me understand... Zobacz więcej

Oceniono na 5 z 5

OUTSTANDING job by Big Mike G for coming down to Torpoint fit the tracker. HUGE Thanks also to Daniel Bennett for his efforts to accommodate me through several date issues. FINAL THANKS to the G... Zobacz więcej

Oceniono na 5 z 5

I've never used Datatool before it is a great way to give you peace of mind. I feel like this extra security will make a huge difference. I also been looking at the other datatool products there is a... Zobacz więcej

Oceniono na 5 z 5

I have been using Datatool Stealth trackers for some years now, and have just had one fitted to my new bike. The stealth tracker gives me a degree of peace of mind when parking the motorcycle. On the... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

644 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 77% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great communications

Very efficient customer services that kept me informed at very step. Also I had a telephone call to answer any questions I had.

20 stycznia 2026
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Odpowiedź od Datatool

We're delighted to hear that you've had such a positive experience, and that our team were able to answer any questions you had regarding the security solution you have chosen.

Thank you for taking the time to share your experience and feedback with us; it's greatly appreciated!

Datatool team

Oceniono na 4 z 5

Having already a tracker fitted on…

Having already a tracker fitted on another vehicle Datatool was an easy choice. The booking process and payment was made easy by Lewis in the sales department. Although being self employed losing a full day's earnings because no am or pm can be given and the installation engineer only gave 1 hours hours notice. Giving a more accurate installation time would be much better, or weekend appointments. The engineer Dave who did the installation of the tracker was very knowledgeable and completed the install with care and efficiency.

23 stycznia 2026
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Odpowiedź od Datatool

We're delighted to hear that our Sales team were able to make the process easy and efficient for you, and we'd also like to apologise for any inconvenience caused due to the installation time. We will take this feedback on board and hope to improve the accuracy of our engineers' times.

Thank you for taking the time to share your experience and feedback with us; it's greatly appreciated.

Datatool team

Oceniono na 1 z 5

Rip Off Merchants

AWFUL COMPANY !!!!!!!!!
Not even worthy of a 1 star.
Kept my money for the remaining subscription and when I questioned it, they said they dont offer refund.
Everyone offers refunds for subscription based products of you don't get the full term you paid for.
I paid for a subscription based product and never received the full subscription. Then they said you can have the remaining subscription if you buy another tracker at £359.
DO NOT USE!!!!!!!!

Going to report to the FCA & Financial Ombudsman.

WISH I COULD GIVE THEM 0 STARS

23 stycznia 2026
Opinia niezależna
Logo Datatool

Odpowiedź od Datatool

Thank you for your review.

When logging into our system for the first time, our Terms & Conditions are presented for review and acceptance, including details of our refund policy for subscription services.

We appreciate your frustration, and we've offered to place the remaining subscription time on hold for future use, meaning the unused time is not lost.

If you would like to discuss this further, our team is happy to help.

Oceniono na 5 z 5

Perfect at home fitting service and…

Perfect at home fitting service and carried out by a very pleasant and polite engineer, taking care of the motorcycle.
Nigel
BMW K1600 B LE

22 stycznia 2026
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Odpowiedź od Datatool

Hi Nigel,

We're absolutely delighted to hear that you've had such a positive experience with our products and services. Thank you so much for kindly taking the time to share your experience and feedback with us; it's greatly appreciated.

Datatool team

Oceniono na 5 z 5

First hand experience with theft

My motorbike was stolen, and they helped me throughout the entire process. It was the early hours of the morning, and I had someone on the phone guiding me every step of the way. They updated the police with all the necessary information and helped me retrieve my bike. What more could you ask for?

I would highly recommend them.

20 stycznia 2025
Opinia niezależna
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Odpowiedź od Datatool

We're delighted to hear that your bike was successfully recovered with the help of our 24/7 Vehicle Recovery team! Thank you for kindly taking the time to share your positive feedback and experience with us, and for the strong recommendation - it's greatly appreciated!

Many thanks,
Datatool team

Oceniono na 5 z 5

A very neet installation and works well.

A very neet installation properly soldered into the harness. The technician kindly tidied up some other accessory wiring whilst he was at it.
Easy commissioning and app setup. Used the bike today and I have logs for each section of my journey.

15 stycznia 2026
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Odpowiedź od Datatool

We're delighted to hear that you've had such a positive experience with our services and that our installation engineer went above and beyond during the fitting of your new security solution.

Thank you for taking the time to share your experience and feedback with us; it's greatly appreciated!

Many thanks,
Datatool team

Oceniono na 5 z 5

Easy transfer to my new bike

Easy transfer to my new bike, balance added. Kept up to date whilst transaction . Pleasure to deal with and no hassle.

6 stycznia 2026
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Odpowiedź od Datatool

We're delighted to hear that you've had such a positive experience with our product and services, and that it was easy to transfer your security solution to your new bike. Thank you so much for kindly taking the time to share your experience and feedback with us; it's greatly appreciated!

Many thanks,
Datatool team

Oceniono na 5 z 5

All great

All great. Highly recommend.

8 stycznia 2026
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Odpowiedź od Datatool

Thank you so much for taking the time to share your feedback and the recommendation; it's greatly appreciated!

Datatool team

Oceniono na 5 z 5

Great service

Great service

14 stycznia 2026
Logo Datatool

Odpowiedź od Datatool

Thank you so much for taking the time to share your feedback; it's greatly appreciated!

Datatool team

Oceniono na 5 z 5

Excellent product and excellent…

Excellent product and excellent service.
Constant monitoring of the motorcycle for complete peace of mind.

13 stycznia 2026
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Odpowiedź od Datatool

We're delighted to hear that you have found our product and services excellent. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!

Many thanks,
Datatool team

Oceniono na 5 z 5

the fitter Paul was really helpful he…

the fitter Paul was really helpful he answered every question i asked him , he was polite and very professional

13 stycznia 2026
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Odpowiedź od Datatool

We're delighted to hear that Paul was able to assist you with the questions you had, and that he was polite and professional. Thank you so much for kindly taking the time to share your experience and feedback - it's greatly appreciated!

Many thanks,
Datatool team

Oceniono na 5 z 5

Every person I spoke to went over and above…

Every person I spoke to went over and above to solve my problem with a unit fitted to a used bike I purchased. And in very good time.

12 stycznia 2026
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Odpowiedź od Datatool

We're delighted to hear that our staff went above and beyond to resolve your issue. They'll be delighted to hear your feedback. Thank you so much for kindly taking the time to share your experience and feedback with us; it's greatly appreciated!

Many thanks,
Datatool team

Oceniono na 1 z 5

Awful experience with this lot

Awful experience with this lot. The first engineer turned up late the first time, had to come back, was turning up late the second time, I told him not to bother. I then said I wanted another engineer who didn’t even bother turning up. What’s worse is that this morning trying to phone there’s no answer just on hold. I would not recommended at all. Happy to take your money, but support is terrible. I’ll be out after this first year. A full refund would be nice after being stung.

10 stycznia 2026
Opinia niezależna
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Odpowiedź od Datatool

Hi Robert,

Thank you for taking the time to share your feedback and experience. We're deeply sorry to hear of the inconvenience that has been caused, and can assure you that this is not always the case and the standard we set. Please can you call our Customer Service team on 01257 249 928 option 1, and the team will be able to investigate this further.

Many apologies again,
Datatool team

Oceniono na 5 z 5

The costumer service is excellent

The costumer service is excellent, so easy to change over vehicle subscription.

8 stycznia 2026
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Odpowiedź od Datatool

We're delighted to hear that you found the process easy and efficient. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!

Many thanks,
Scorpion Automotive

Oceniono na 5 z 5

C.B. Tracker set up

Received call as expected information given was clear and concise in a friendly and professional manner.

6 stycznia 2026
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Odpowiedź od Datatool

Thank you for your feedback!

Oceniono na 5 z 5

Gives me piece of mind my bike is where…

Gives me piece of mind my bike is where I left it, also shows my battery information on the bike and I tracks your journeys. Receive alerts from the monitoring station when ever movement has been detected and you are not with the bike. This is the 2nd bike I have had with a datatool stealth system fitted.

22 grudnia 2025
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Odpowiedź od Datatool

We're delighted to hear that you've had such a positive experience with our products and service, that you've opted for the Datatool Stealth for your 2nd bike. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!

Many thanks,
Datatool team

Oceniono na 5 z 5

Really easy to organise

Really easy to organise, the dealer fit the equipment and Data tool just call you and they do the rest after checking your details are correct.

29 grudnia 2025
Logo Datatool

Odpowiedź od Datatool

We're delighted to hear that you've found the process easy and efficient, from the purchase of the security system to its installation. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!

Many thanks,
Datatool Team

Oceniono na 1 z 5

Bought a secondhand 2015 blade a few…

Bought a secondhand 2015 blade a few years ago. Was fine for a few years. This winter the old battery was ruined so bought Li-ion and was fine again. Left in there for a couple of days, came back to take the bike for mot and it was ruined....? Alarm was beeping steady and could not turn it off. Called Datatool who said words to the effect of "good luck removing the whole system, its a bing job. If you want to bike to work again you can by a bypass plug from us for £25." I go to the website and theyre £50 bloody quid for a choc block and 3 wires!!!! Also I need another £100 for the battery!!!

Massive scam.

30 grudnia 2025
Opinia niezależna
Logo Datatool

Odpowiedź od Datatool

Thank you for your feedback. We're sorry to hear of the inconvenience that you have experienced.

The alarm referenced is an S4 system, which is an obsolete product range that has not been manufactured for many years. These systems were supplied as dealer-fit items, and for safety and liability reasons, we are unable to provide end users with guidance on removing alarm systems themselves, as incorrect removal can cause damage to the motorcycle.

The bypass plug was recommended as the simplest and most cost-effective way to safely disengage the alarm without removing the full system. Given the age of the product and the vehicle, the system is well outside of its original three-year warranty period.

If you'd like to discuss this further, please contact us.

Datatool team

Oceniono na 5 z 5

Five star service

Five star service
Spent a valuable 25 minutes updating account with a really helpful agent an absolute credit to Scorpion

27 grudnia 2025
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Odpowiedź od Datatool

We're absolutely delighted to hear that you've had such a positive experience with our team. Thank you for taking the time to share your experience and feedback, and for the recommendation; it's greatly appreciated!

Many thanks,
Datatool team

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