I had the Stealth S5 Tracker fitted to my BMW 1300GS. It was actually fitted by the BMW Motorrad dealer who were trained by DataTool. I had contacted Datatool beforehand and they helped me understand... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
OUTSTANDING job by Big Mike G for coming down to Torpoint fit the tracker. HUGE Thanks also to Daniel Bennett for his efforts to accommodate me through several date issues. FINAL THANKS to the G... Zobacz więcej
I've never used Datatool before it is a great way to give you peace of mind. I feel like this extra security will make a huge difference. I also been looking at the other datatool products there is a... Zobacz więcej
I have been using Datatool Stealth trackers for some years now, and have just had one fitted to my new bike. The stealth tracker gives me a degree of peace of mind when parking the motorcycle. On the... Zobacz więcej
4,6
Doskonała
644 recenzji
Odpowiada na 77% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Up to present; affordable, practical & assuring service.
So far, straightforward standard service that is affordable and enabled a previous stolen vehicle to be recovered. Also having access to the service may or can be useful for additional purposes.
19 grudnia 2025
Odpowiedź od Datatool
We're delighted to hear that our security solutions were able to help your previous vehicle be recovered in the event of theft. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!
Many thanks,
Datatool team
Just all very smooth process thank you
18 grudnia 2025
Odpowiedź od Datatool
We're delighted to hear the process has been smooth and that you've had such a positive experience. Thank you so much for taking the time to share your feedback; it's greatly appreciated!
Many thanks,
Datatool team
The tracker was fitted by dobles…
The tracker was fitted by dobles Motocyles before l collected the bike
All done l didn’t have much to do
17 grudnia 2025
Odpowiedź od Datatool
Thank you for kindly taking the time to share your experience and feedback with us; it's greatly appreciated!
Many thanks,
Datatool team
Really helpful team and the equipment…
Really helpful team and the equipment is really good would recommend to everyone
16 grudnia 2025
Odpowiedź od Datatool
Thank you for taking the time to share your experience and feedback, and for the recommendation; it's greatly appreciated!
Many thanks,
Datatool team
The unit was fitted at dealership.
12 grudnia 2025
Odpowiedź od Datatool
Thank you so much for taking the time to share your feedback - it's greatly appreciated!
Many thanks,
Datatool team
The process of ordering the kit was…
The process of ordering the kit was easy. The kit arrived on time and the fitting was completed on schedule.
The kit is working as it should.
What more could you ask for?
20 grudnia 2025
Odpowiedź od Datatool
Hi,
Thanks for your review! We appreciate your kind feedback and glad you're happy with the product.
all very easy
19 grudnia 2025
Odpowiedź od Datatool
Thank you for sharing your feedback, it's greatly appreciated!
Many thanks,
Datatool team
They customer service not great rang to…
They customer service not great rang to find out about the subscription and how tracer works etc only what I found out is the prices system it self works ok but only been using it for couple days.
13 grudnia 2025
Odpowiedź od Datatool
Hi,
If you'd like more information on how our tracking system works, please email technical@scorpionauto.com. Thank you.
Odpowiedź od Datatool
Thank you for taking the time to share your feedback, it's greatly appreciated!
Many thanks,
Datatool
No proper customer service I have to…
No proper customer service I have to wait long in get the service I Ave called several times and no separate app for the company to make it easy
17 grudnia 2025
Odpowiedź od Datatool
We're sorry to hear about your experience, and appreciate you taking the time to share your feedback. We understand how frustrating long waiting times can be, and we apologise for any inconvenience this has caused. Please could you confirm the department you were trying to contact, so we can look into this further?
With regards to the mobile app, we have our own dedicated app that will allow you to monitor your vehicle, create custom alerts, etc. Please could you elaborate on what issue you are experiencing with the mobile app?
Kind regards,
Datatool Team
2nd time i have had a tracker fitted
2nd time i have had a tracker fitted, pete the alarmman did a great and neat job ans datatool guy sorted tracking out as still had 3 month subs left
17 grudnia 2025
Odpowiedź od Datatool
We're delighted to hear that you've had such a positive experience! Thank you so much for kindly taking the time to share your feedback - it's greatly appreciated!
Many thanks,
Datatool Team
Outstanding aftersales, even after years!
Delighted with Datatool / Scorpion. My 4-year old unit died and they were superb supporting me through the process to refresh outside of warranty. Carrying forward unused subscriptionand making a new unit most affordable too. Thank you.
11 grudnia 2025
Odpowiedź od Datatool
We're delighted to hear that we were able to assist you with the process of arranging a new unit and that you've had such a positive experience with us.
Thank you for kindly taking the time to share your experience and feedback, and for choosing Datatool to secure your bike!
Many thanks,
Datatool Team
Many thanks
10 grudnia 2025
Odpowiedź od Datatool
Thank you for leaving us a review - it's grealy appreciated!
Datatool Team
Confusing process
So far I’ve not been able to tie the subscription to my bike or in fact complete the subscription transaction. I keep following the links I’ve been sent and attempting to do this. I get sent to my bank for approval and then it doesn’t seem to register or take the payment.
6 grudnia 2025
Odpowiedź od Datatool
Hi Susan,
Thank you for reaching out. Please allow us to help you with this. Our subscriptions team will give you a call or you can call us on 01257249928 - option 1 and then option 3.
Odpowiedź od Datatool
Hi Andrew,
Thank you for the feedback! We're glad you've had a good experience.
Odpowiedź od Datatool
Thank you so much for kindly taking the time to share your feedback! It's greatly appreciated.
Many Thanks,
Scorpion Automotive
Data tool track it extop service cellent product…
Data tool track it excellent product DNA Exellent thanks to George Taylor Exellent mate 👍
21 listopada 2025
Opinia niezależna
Odpowiedź od Datatool
Thank you so much for your feedback! We're delighted to hear it.
Thanks,
Datatool
Fraudulent marketing
Shocking - they advertise buying a 2 year subscription saving £81 - its actually £19!
They claim its a web issue and to be changed - feels like fraudulent selling to me
11 września 2025
Opinia niezależna
Odpowiedź od Datatool
Hi Rose,
Thank you for bringing this to our attention. We’re very sorry for the confusion caused.
We want to clarify that the offer you’ve mentioned is not a deal we have ever provided. As soon as we became aware of the discrepancy, we carried out a full review of our website to ensure all subscription information is completely accurate going forward.
We appreciate your feedback, as we take transparency very seriously and would never intend to mislead our customers in any way. If you have any further questions or would like us to look into anything specific for you, please don’t hesitate to get in touch with our support team — we’re here to help.
Thank you again for raising this,
The Datatool Team
Absolutely amazing service.
This review isn't just about the service I received today in regards to a tracker being swapped on my bike but also about the customer service every time I call this company has really gone above and beyond. I have changed my appointment a good few times and every single time they have been patient with me and very understanding also going well out of their way to help me with the situation when they didn't need to in regards to my battery, the fact that they offered to get a tech on the phone to talk me through it was absolutely amazing. Customer service like that is just hard to come by. I really feel awful saying this. I can't remember the lady's name I spoke to but I spoke to the same lady every single time on the phone and she has been amazing. Absolutely wonderful. It's nice to talk to the same person so you're not having to explain yourself over and over again. I have nothing bad to say about this company. The tracker is absolutely amazing The customer service is some of the best I've come across in a very long time. They have endless patience, especially if you have additional needs and forget things a lot. They are very understanding on the phone. Highly recommend this company they are disability aware understanding and always happy to hear from you. Well done on such amazing customer service and thank you Derek for sorting my bike out! (I hope that's his name!) Lol
10 września 2025
Opinia niezależna
Odpowiedź od Datatool
Hi,
Thank you so much for your review! We're happy to hear you've had a good experience with us and our team members. We strive to provide the best service possible to our customers and will be happy to help with any future questions you have.
Thanks,
The Datatool Team
Scorpion with a real sting in the tail.
An absolutely shocking experience over a considerable period of time that was totally avoidable and in which Scorpion Datatool displayed a level of incompetence that was mind-boggling.
All I wished to do was renew my contracts on a Motorcycle and purchase a S5+ unit with a lifetime contract for my car. Utter confusion with telephone calls going backwards and forwards, fitters failing to attend install appointments, car franchise people calling me to say fitters had not arrived, wrong vehicles being allocated to the tracking devices and repeated calls from 'Subscriptions' for fees that had already been paid.
For an alleged security Company I have never felt so unsafe in my lifetime.
No sooner than I had put the telephone down to Scorpion they would call me back oblivious to the conversation that I just had telling me of yet another inconveniencing sting in the tail.
27 sierpnia 2025
Opinia niezależna
Odpowiedź od Datatool
Hi David,
Thank you for taking the time to share your experience with us. We are truly sorry for the inconvenience, frustration and repeated issues you encountered — this is far from the level of service we aim to deliver.
From the confusion around your renewal and installation, to missed appointments and incorrect account details, it’s clear we fell short at multiple points in the process.
We completely understand how this would leave you feeling let down, and we want to reassure you that your feedback has been taken extremely seriously.
Please don't hesitate to contact us if you have any questions or concerns.
Thanks,
The Datatool Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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