CycleSwitch Recenzje 

443
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

UK Cycle Centre were let down by their supply chain but they came through that and even honoured the original price after the supplier had upped their prices by 20% before the next shipment! Communica... Zobacz więcej

Oceniono na 1 z 5

Louise and Tony please report to Action Fraud and add to your complaint that you are one of 3 that you know of that have had their bike stolen. It will add weight to a criminal case. There is also a g... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent customer service with our new mountain bike. Great communication, Harry was a pleasure, always quick to return calls or emails and answered all our questions on sizing, finishing kit, warran... Zobacz więcej

Oceniono na 5 z 5

Items arrived very fast, bars were unfortunately on back order but alternative set were supplied thankfully. Needed some advice and they were more than happy to help me via chat on their website. Goo... Zobacz więcej

Informacje dotyczące firmy

O CycleSwitch

Informacje przekazane przez różne źródła zewnętrzne

CycleSwitch was formerly known as UK Cycle Centre

Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

443 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(443)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Only issue I had was I ordered a helmet …

Only issue I had was I ordered a helmet and all went through. Found out 2 weeks later that it was out of stock. Everything else I ordered was with me and great. Customer service was great and answered any questions I had. Really pleased and happy

28 sierpnia 2017
Opinia niezależna
Oceniono na 3 z 5

Bike arrived late 1 day

Bike arrived late 1 day, with slashed tire and missing swingarm and bottom tube guards. Bars weren't set straight and bolts in the stem were above torque specs.
Bose's for rear brake and rear derailleur are routed internally very poorly entering frame on wrong side (left leaver hose entering left hand side rather then right and same with rear derailleur).
Also dropper post and saddle and front tire different then advertised but this turned up better for my preference.
On the other hand new tire and protectors for the frame should be with me within a week I hope.
Generally bike has not been serviced or / and put together by cytech 3 technician as advertised that's simply impossible.
Overall quite poor experience for the second time out of two but at least love the bike and being technician myself will be able to see over routing and stem issues.

25 sierpnia 2017
Opinia niezależna
Oceniono na 5 z 5

Bought a set of wheels

Bought a set of wheels. Great price. Had a hiccup on the website buying them (more due to external card verifying element) but customer services helped and sorted straight away. Very friendly staff. Arrived very quickly and safely packed. I would buy from again without worry. Love my new wheels
Thanks all at uk cycle centre
Mike

23 sierpnia 2017
Opinia niezależna
Oceniono na 1 z 5

Placed an order & had to wait 3-4 …

Placed an order & had to wait 3-4 weeks. Wasn't contacted & kept up to date on the order had to chase to c where it was. When finally sorted it was coming was told something would be put in the box for compensation but nothing

22 sierpnia 2017
Opinia niezależna
Oceniono na 2 z 5

Did not receive what I expected...

Chatted with a sales guy on their chat line. I ordered a set of Hope wheels and then needed a pair of 27inch Hans Damf to go with them. So the sales guy suggested I go tubeless, which i already do, but he said they would do it for me at a saving of £70 including labour, they would arrive already setup and ready to go. Great for me deal done. Good saving of time a money right there.

So I go onto the website add all the items to the basket, which is normal except their website only had 26" old versions of the Hans Damf tires. "Don't worry add them to your basket - I will amend the order and we will give you the new version of the Hans Damf at the old price and do the tubeless setup" says the sales chap online. Excellent more savings.... So i do this. Fork over the cash and wait.... a little longer than expected but i put this down to the courier. What arrives, the Hope 27.5" wheels and, yes you guessed it, 26" Hans Damf tires. And to top it off they obviously weren't setup tubeless ready to go.

So, I could send it all back and get them to get them to change the tires, do the tubeless setup, and then get them to sent back. That would take over a week if not longer if the delivery times are anything to go by and I have riding to do. So I chatted to a guy online and he said email Matt. Matt's response was that I ordered the 26inch tires, but he thinks there was lack of coms between online team and the warehouse. Seems there was no amend to my order. Instead of offering a fast track service to sort this out he simply said send them back for a refund. I should have just ordered direct from Chain Reaction as it would have saved me time and money.

22 sierpnia 2017
Opinia niezależna
Oceniono na 2 z 5

parts never turned up

When ordering parts website stated 48-72 hour delivery after a week I sent email and received a call stating they would arrive the following Wednesday 2 weeks have passed still nothing no communication from company DO NOT USE
I ordered parts else were and they arrived 2 days later

22 sierpnia 2017
Opinia niezależna
Oceniono na 1 z 5

Really bad service

I've got wrong color my 100% goggles and send email to exchange them, had one email back and when I asked about postage label been ignored. I've called and after talk I've been told to wait for email back and after a week still nothing. Have to call tomorrow again.

21 sierpnia 2017
Opinia niezależna
Oceniono na 5 z 5

All good here folks!

I ordered a Race face handlebar: exactly as described and I'm extremely pleased. I cannot recommend UK Cycle Centre enough.

21 sierpnia 2017
Opinia niezależna

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