Custom 1 Recenzje 75

Wynik TrustScore: 4.5 na 5

4,6

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

While I'm satisfied with the product I was a bit disappointed that the shirts shipped through the US Postal Service and our Airbnb where we were staying had no mail delivery service so it was a clus... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I made 2 different orders with a variety of different styles, sizes, and designs. Custom One was super easy to work with, made my order very quickly, and even delivered to my house for free after I ha... Zobacz więcej

Oceniono na 5 z 5

My experience was absolutely amazing. I was struggling to find somebody who could do this in a timely manner. They got it done. We were flying out of Sioux Falls so I chose to pick it up at the Harris... Zobacz więcej

Oceniono na 4 z 5

Great job, quick turnaround and we had our order with several days to spare. Quality fabric, I would have liked the t shirts to run as long as the image depicted in the catalog, but overall the fit wa... Zobacz więcej

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Informacje dotyczące firmy


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

75 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My experience was absolutely amazing

My experience was absolutely amazing. I was struggling to find somebody who could do this in a timely manner. They got it done. We were flying out of Sioux Falls so I chose to pick it up at the Harrisburg location. I live almost 3 hours away and they reached out to me after they saw my address to double check that I was OK with picking it up, saying that I didn’t live close to the area. That was above and beyond what they needed to do. If I need anything else printed I will definitely be using them and I will recommend them to anybody that needs printing services

6 maja 2026
Opinia niezależna
Oceniono na 5 z 5

My experience was amazing with very…

My experience was amazing with very quick turnaround. The only problem was I didn't realize the deadline time of noon to get shirts same day was EST so my order was 30 min late resulting in a 2 day delay in delivery for 7 shirts. But the design was perfect and everyone loved them.

29 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

I made 2 different orders with a variety of different styles, sizes, and designs. Custom One was super easy to work with, made my order very quickly, and even delivered to my house for free after I had showed up for pickup but my order wasn’t ready yet. After going through my completed order, I noticed I was missing 2 items. Custom One responded very quickly and provided those items for me. Would highly recommend Custom One to anyone looking for a good quality product in a timely manner.

26 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

The shirts were perfect

The shirts were perfect! Sizes accurate and delivery was on time! We are literally thrilled with the ordering process and quick turn around! I will definitely use Custom One again. Thank you!!

13 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

The hoodie looks good

The hoodie looks good, but they are horrible with trademarks. It was a single item for personal use and not violating, as they made me feel. The delivery was fast, though.

13 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Never again cheaper and better elsewhere

Placed an order and it has been a disaster from the beginning. I saved the previews of what I was supposed to get. Ordered 2 cotton printed tshirts. 1 black 1 blue. First off they shipped the package with the wrong item codes for customs says that I am getting leather apparel. Not sure how a cotton shirt is leather. So that cost me extra money in customs. Then I get my my shirts and the quality looks like they have been washed 50 times. The images look faded and the dimensions do not even come close to the previews. On top of that the black shirt is more of an off grey and looks faded as it was left in the sun but clearly not a black shirt. When I tell them about all of the issues they try to blame the shipping company and that the black shirt I ordered was of lower quality(even those on the sample shows a solid black shirt) so thats why is not black and that I need to pay extra for a better one and then i saved images of the showing the proper size of the images that was ordered and they dont even come close to the right size on the actual shirts and if I wanted them like the previews of the actual shirts I ordered I would have to again pay extra(no option to do so) to have the size of the preview picture that I had ordered. Then when I tell them about all of the issues they try to tell me there is no refunds for a custom shirt which is not shown unless you go digging in the fine print. However that still does not cover the fact they did not deliver on what I actually ordered. Still dealing with. Lastly, they responded fast to this then any email I have sent by far!

9 kwietnia 2026
Opinia niezależna
Logo Custom 1

Odpowiedź od Custom 1

- Reviewed and resolved by Mandy W.

Hi Latimere,

We’re really sorry to hear about your experience 🙏
Thank you for bringing this to our attention. We’ll make sure your case is personally reviewed, and a team member will reach out to you directly to take care of your concern.

— Jill Hanson
Production Lead, Custom One

Oceniono na 5 z 5

Great experience.

Product was as described, easy to place the custom order, and delivered on time.

9 kwietnia 2026
Opinia niezależna
Logo Custom 1

Odpowiedź od Custom 1

Hi Phyllis,

Thank you so much for the 5-star review!

We’re glad to hear you had a great experience and that your product arrived exactly as described. It’s great to know the custom ordering process was easy and that your shirts were delivered on time. Providing smooth, reliable custom t-shirt printing from start to finish is what we aim for at Custom One.

We truly appreciate your support and look forward to helping you again with your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Oceniono na 4 z 5

While I'm satisfied with the product I…

While I'm satisfied with the product I was a bit disappointed that the shirts shipped through the US Postal Service and our Airbnb where we were staying had no mail delivery service so it was a cluster trying to get the shirts in hand. In the end, I did receive them but it was after we came back home and the moment for total enjoyment had passed.

In the future I will pay much closer attention to delivery method.

23 marca 2026
Opinia niezależna
Logo Custom 1

Odpowiedź od Custom 1

Hi Dennis,

Thank you for your feedback and for the 4-star review—we’re glad to hear you were satisfied with the product itself.

We’re sorry to hear about the delivery challenge with USPS and your Airbnb location. We understand how important timing is, especially for trips or events, and we regret that the shirts didn’t arrive when you needed them most.

At Custom One, we focus on fast and reliable custom t-shirt printing and shipping, and we always recommend reviewing shipping options based on the delivery location. For future orders, our team is happy to help coordinate the best shipping method and timing to avoid situations like this.

We truly appreciate your understanding and hope to provide you with a smoother, perfectly timed experience next time.

— Jill Hanson
Production Lead, Custom One

Oceniono na 5 z 5

Super Impressed With My New Tee

Just got my custom T‑shirt in and I’m honestly impressed. The quality is great, the fabric is super soft, and it arrived within just a few days. I haven’t washed it yet to see how it holds up, but first impression… they nailed it.

21 marca 2026
Opinia niezależna
Logo Custom 1

Odpowiedź od Custom 1

Hi Suchecki,

Thank you so much for the 5-star review!

We’re thrilled to hear you’re impressed with your new custom t-shirt. It’s great to know the quality, softness of the fabric, and fast delivery all met your expectations. First impressions matter, and we’re glad we nailed it for you!

When you’re ready to wash it, we recommend turning the shirt inside out, washing in cold water, and air drying to help maintain the print quality and fabric over time. Our custom t-shirt printing process is designed for durability and long-lasting results.

We truly appreciate your support and look forward to working with you again on your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Oceniono na 5 z 5

Quality and Timely!

The shirts were printed quickly and well! I ordered on a Monday and received them on Wednesday!! Great Job!!!

16 marca 2026
Opinia niezależna
Logo Custom 1

Odpowiedź od Custom 1

Hi Jennifer,

Thank you so much for the 5-star review!

We’re thrilled to hear that your shirts were printed quickly and arrived so fast—Monday to Wednesday is exactly the kind of fast turnaround custom t-shirt printing we strive for. It’s great to know you were happy with both the speed and print quality.

We truly appreciate your support and look forward to helping you again with your next custom apparel order!

— Jill Hanson
Production Lead, Custom One

Oceniono na 1 z 5

Unprecedented behavior: Company resorts to false accusations months later.

I am appalled that Custom One has chosen to reopen a case resolved on February 5th specifically to smear my name and paint an inaccurate picture. For a full context of how this dispute began, I encourage other customers to read my previous review for reference. I would have ignored their latest message and let it go, but I cannot let them smear my name. This company is a lot worse than I ever imagined; their behavior is truly unprecedented.

The claim in their recent reply that I called anyone a “scammer” is a complete fabrication. I have the entire email history of our professional correspondence, and at no point did I use that word or any unprofessional language. I have all the receipts to prove this if necessary. It is a serious lack of integrity for a Production Lead to publicly accuse a customer of verbal abuse to justify their team's initial refusal to honor their own return policy.

The reason I kept the 1-star review was because of how they chose to pursue this: first by gaslighting and ignoring my concerns, then by unsuccessfully flagging my review as "untruthful" to Trustpilot. Even the refund process was a struggle; they initially only sent half the agreed-upon amount, and I had to reach out again to correct their math. A partial refund for physical items does not account for the emotional stress, the time spent auditing their errors, or this latest attempt at character assassination. I would still not recommend them to anyone.

23 marca 2026
Opinia niezależna
Logo Custom 1

Odpowiedź od Custom 1

Hi Salseros,

Thank you for your extended feedback and for taking the time to share it with us regarding your resolved case.

Stay safe & healthy!

— Jill Hanson
Production Lead, Custom One

Oceniono na 5 z 5

As always, the best

As always, the best. I don't want to always be gushing about these guys... but I gush. My dresser drawer is full of t-shirts they've made for me, and soon i'll have to start another drawer.

17 marca 2026
Opinia niezależna
Logo Custom 1

Odpowiedź od Custom 1

Hi Carroll,

Thank you so much for the amazing 5-star review!

We truly appreciate your continued support—it means a lot to hear that you keep coming back to Custom One. Knowing your drawer is full of our custom t-shirts (and might need another soon!) is the best kind of feedback we could ask for.

We’re grateful for your trust in our high-quality custom t-shirt printing and fast, reliable service. We’ll do our best to keep you stocked with shirts worth “gushing” about! 😊

— Jill Hanson
Production Lead, Custom One

Oceniono na 5 z 5

Life Saver of a Company!!

When an Etsy seller absolutely screwed me over for my best friend’s bachelorette, this company was an absolute life saver to get shirts made and to me on time! It was extremely easy and stress free and wonderful shipping. Will be using again and again!!

1 sierpnia 2025
Opinia niezależna
Logo Custom 1

Odpowiedź od Custom 1

Hi Lindsey,

Thank you so much for the amazing 5-star review!

We’re so glad we could come through for you when it mattered most! Helping you get those shirts on time for your best friend’s bachelorette means a lot to us. Providing fast, reliable custom t-shirt printing—especially for time-sensitive events—is exactly what we strive for at Custom One.

It’s great to hear the process was easy, stress-free, and that shipping met your expectations. We truly appreciate your support and look forward to helping you again and again with your future custom apparel needs!

— Jill Hanson
Production Lead, Custom One

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