This company is awful, AVOID! I tried to return an unworn bra and I was told I couldn’t return for hygiene reasons! I hadn’t even tried it on and their returns policy does not state bras are non retu... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
1 mois que j’attends mes articles, j’ai demandé plusieurs fois le statut de la commande par email, puis remboursement, sans réponse. Le numéro de téléphone indiqué n’existe pas. À fuir
No confirmation for my order, they dont reply to emails, it is a fake compnay with a fake uk address, avoid at all costs! I had ordered a M size tummy control shorts, what arrived was a joke, a flinay... Zobacz więcej
Un délai d'expédition un peu long, mais un service clients très réactif, infiniment agréable et professionnel. Taille fidèle aux mesures indiquées sur le site, matière confortable, coutures qualitativ... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Be You!
Dane kontaktowe
London, Zjednoczone Królestwo
- support@curvypower.co.uk
- curvypower.co.uk
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Read reviews - very poor quality
I guess that will teach me to read reviews first! Looking for a large bust solution I ordered their stick on bra in DDD, that alone should have indicated that this would fail at the first hurdle as there is no such size. The item was chased 3 times in the 3 weeks I waited for it and was told that if it did arrive late I could return. However when it did finally arrive 6 days after the event it was required for I was then told the item was not eligible for return! The item was not fit for purpose, as well as being too late, not as described and very poor quality. A discount on my next order was offered but I wouldn't use this company EVER again.
This is a terrible company I ordered…
This is a terrible company I ordered compression after an operation two weeks and still not recieved I emailed to cancel you can’t cancel so I emailed to ask how to return when I do receive and they ignored me. Luckily I have a good rating with paypal and they have refund me without quibble. I have recovered from my op and still not received the compression garment shame on you Curvey Power. Other ratings say the same. Beware.
Absolutely no customer care
Whatever you do, do not use this company and if you do choose to risk it then do not use any sort of discount code, this stops you from being able to return it. Absolutely shocking way to treat customers
Good quality
Terrible service and poor quality item
Weeks and weeks of chasing undelivered item. Refusal to refund. When item arrived very poor quality.
Do not buy anything from this retailer in China
Eventually very wrong sized, poor quality bra tops arrived and when I tried to return for full refund they are insisting I pay for return to China or get credit for part of the cost of the goods.
DO NOT USE THIS RETAILER
I am still persuing my refund and free return.
Trading Standards need to be informed too.
DO NOT BUY FROM THIS MERCHANT
I loved the shape wear online, did not know what size, ordered 2 for £30 each to return the one that it’s not my size. I which is a norm in online shopping . Orders came after 17 days from China, I did not like the way that it works as there is no tightening at all, wanted to return they said you can not return we can just give you 20% discount on future purchases! So I wasted £60 on their website. Even contacted customer service they said they don’t accept return on shape wears which is 90% of their stock! And it does not mention on their website that they don’t accept returns on shape wears! Otherwise no one would buy!
Although I had to wait over two weeks…
Although I had to wait over two weeks for my item to arrive (which I think should be clearer on the website) the item itself is amazing and exactly what I wanted. I also found Michelle from customer services really helpful! Super efficient and very kind x
Good quality and fair price
My second order is wanted to try them first and wasn't disappointed so ordered again and great quality will be ordering again so I have some spares
Waited longer than expected
Waited longer than expected , but finally arrived and very happy with the garment I purchased, I just needed before I finally received it took nearly 3 weeks to be delivered..
CurvyPower.A Quality Company.
Firstly this Company sells quality products, which personally I was very pleased with.Secondly the Customer Service team were very helpful and easy to get along with. I would recommend.
Poor customer service
I ordered a body suit which arrived with no tags .
It was too small for me too but I have been told this item is non returnable.
I am not happy at all with the garment arriving without any tags . Under the Consumer Rights Act 2015, goods must be supplied:
As described
In satisfactory condition
Free from any signs of prior use
A new garment is expected to have tags attached.
Because this item arrived without tags, it is not as described.
Also as it was discounted I have been informed that I cannot have a refund
However The promotional “new customer discount”should not affect consumer rights.
I have been offered a 30%off next order in return
I do not wish to accept , as I do not intend to make any further purchases .
Julie Taylor
Scammers
They offer a discount on your first order but fail to highlight that that makes the sale final and no returns will be accepted. £60.00+ down the drain. A horrible company, who hopefully, will soon go out of business.
Communication was great from Michelle
Communication was great from Michelle, great products. If you do want the item order in plenty of time as it takes a while to be delivered.
Do not use this retailer
Do not use this retailer. Ordered 3 months ago, delivered to wrong address, which was proven by the courier’s own delivery note to be the WRONG adress and the photo of someone else’s house. Strung along by “Michelle” and told my item was “delivered” therefore they cannot uphold. Reported to TRADING STANDARDS. Out of pocket, no order.
Such a good price
Such a good price, fast delivery, and just love the item which fits so well.
I received the item a week later
I received the item a week later. Wanted it for my birthday but had to buy elsewhere. The item arrived and is cheaply made. It’s a sticky bra. I wish I had read the reviews first. I emailed them to say I want a refund and I’ve been ignored. Other high street names refund on these types of bras providing it has not been worn, don’t understand why they don’t refund. Even worse, they ignore your emails. I will never ever buy from this company again. Fraudulent Scammers they are.
Avoid purchasing
Avoid purchasing! Scam-like Traps!
My experience with Curvy Power has been extremely disappointing. As a first-time customer, I used their “new customer promotional discount code,” only to later be told that this meant I was not entitled to any refund or return, due to using said code. This came across as scam-like, as the promotion draws you in and then traps you with restrictive terms that aren’t made clear upfront.
When I raised concerns — including my rights under consumer law — my points were completely dismissed. The tone of the responses was dismissive and unhelpful, showing no accountability or willingness to resolve the issue. It felt as though customer service was more focused on hiding behind internal policies than treating customers fairly.
Going against consumer rights, the company continued to refuse a refund. This behaviour feels highly misleading for a business and raises serious questions about their approach to customer care.
I have made it clear to them that if this isn’t resolved appropriately, I will be escalating the matter to Trading Standards and the Consumer Ombudsman. They ignored this email altogether. No customer should have to go through this.
Based on my experience, I cannot recommend Curvy Power. I hope my review helps others make an informed decision.
Love the camisoles
Prompt delivery and great camisole. Good quality and accurate sizing. Will order again in different colour.
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