The items ordered were delivered in great time and packaged securely. Any questions I had were answered clearly, concisely and also quickly. A great company to use, will definitely be buying from them... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Clear, informative website. Excellent service. Ordered a Pro147 cue and hard case set on Friday morning with standard delivery and it arrived late morning on Monday! I’m a beginner and this is the fi... Zobacz więcej
I am delighted with my orange Pro147 cue and case. A significant improvement on club cues and a pleasure to play with. The range of cues at Cue and Case is outstanding. Delivery was well within es... Zobacz więcej
Our original order went missing with Royal Mail so we had to contact the company with regards to our options. They were incredibly speedy in dealing with our enquiry, gave us multiple options. We deci... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos
Dane kontaktowe
Spring Valley Mills, Stanningley, LS28 6DW, Pudsey, Zjednoczone Królestwo
- 0333 444 1478
- info@funkychalk.co.uk
- cueandcase.co.uk
4,9
Doskonała
1 tys. recenzji
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Cue & Case Online UK Store
Thanks Jack — glad you’re happy with the cue and accessories, and that delivery was quick. - Dan
Excellent people
Excellent people, product range and prices and not to forget, most excellent customer service !!!
6 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Mr Papas — really appreciate it. Glad you’re happy with the range, pricing and customer service. - Dan
Brilliant
Brilliant service, fast delivery, both of my taom chalks came with QR codes for verification and with all the fakes going around these days it's nice to know I have the real stuff. My other products look very high quality too, Friendly staff communication through emails, loved the little treat, thanks C&C.
16 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Moonster — great to hear you valued the Taom verification and that everything arrived quickly with good comms. - Dan
Great customer service and very quick.
Great customer service and very quick.
13 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Ross — appreciate it. Glad it was quick and the support was solid. - Dan
Fast delivery and was very easy to use…
Fast delivery and was very easy to use the quick checkout
7 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Michael — pleased checkout was easy and delivery was quick. - Dan
Snooker cue late
I recently bought a snooker cue and iys has made my game alot better but when I was trying to get the cue delivered to my house it's was 5 days late to when they said it would be delivered and I got offered a free gift when I bought the cue but I never got anything
12 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thank you for your review. We’re sorry for the delivery delay you experienced; delivery times are estimates and can occasionally be affected by courier issues outside our control. Regarding the free gift, this does need to be added to the basket at checkout, but we appreciate how this can be overlooked. We’ll arrange for the free gift to be sent out to you. We’re glad to hear the cue has helped your game. - Dan
Great Customer Service and Prompt Delivery
The Aramith Snooker Balls and Case that I bought arrived promptly and with no fuss - They were well boxed and arrived in perfect condition. I had had an issue adding the free cue towel to the order, but this was handled superbly by Amir and duly arrived with the balls as agreed. I cannot praise Cue & Case highly enough - very professional and great customer service. Thank you.
6 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Richard — delighted everything arrived in perfect condition, and glad Amir could get the free towel added as promised. - Dan
Delivered earlier than expected
Delivered earlier than expected, well wrapped , undamaged, good quality case . Very happy 😊
13 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Carl — great to hear it arrived early, well wrapped, and you’re happy with the case. - Dan
Lovely product
Haven’t changed my cue in nearly twenty years, but what a lovely replacement this is. Quality product, second purchase from these guys after getting my son his first cue early last year. Don’t hesitate to grab one of their cues, I’ll be using these guys for all my accessories too. Thank you 👍
9 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Adam — really appreciate the repeat custom. Glad the new cue feels like a quality upgrade. - Dan
Great packaging & items
The parcel was packed in order to preserve the items during shipment. Everything was perfect ! And I received some candies & coupons, lovely. The items are great. I recommend even If I could not get it delivered to France.
12 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks T GV — pleased everything arrived safely and you’re happy with the items and packaging. Thanks for the recommendation. - Dan
The process from Buying and experience…
The process from Buying and experience was outstanding. Smooth purchase and an even smoother cue, With a lovely little treat in the packaging.
Many thanks guys,
Luke
5 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Luke — glad it was smooth from order to delivery, and that you enjoyed the little extra in the parcel. - Dan
Was easy to find a good weighted cue at reasonable price
Was easy to find a good weighted cue for my daughter in law with a 9mm tip at a very reasonable price but could do with better tip so soon as it was delivered I changed it
5 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Adam — pleased you found the right spec at a good price. Appreciate the feedback. - Dan
The cues were good quality and feel…
The cues were good quality and feel decent to use
10 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Guy — glad you’re happy with the quality and feel of the cues. - Dan
Never received the order
Never received the order. Replied to the email saying it had been dispatched. No response. Replied to the email prompting me to leave a review. No response. Won't be using again.
9 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Hi there, we replied to you on both occasions so please check your spam. If you can give us a call tomorrow, we'll get this sorted for you. Dan
Professional
Plenty of options and not too complicated to navigate. Very happy with cue, case and the extras I got.
I made an error in purchasing 2 cases when getting my cue, didn't realise until after I had paid. Sent an email straight away.
2 days later the correct order arrived (1 case and everything else with it) and refund sorted.
Professional 👍
29 grudnia 2025
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Alex — glad we could correct the order quickly and get the refund sorted. Appreciate the feedback. - Dan
Great selection of cues with…
Great selection of cues with competitive prices
7 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Navaid — appreciate it. Glad you found a good range at competitive prices. - Dan
Great product
Great product, sturdy and durable , arrived before the date said.
3 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Chris — pleased it arrived ahead of schedule and you’re happy with the build quality. - Dan
Excellent customer service
Excellent customer service, sent photo's of the actual cue before buying and Amir was very helpful.
1 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Helal — glad Amir could help and that the photos made buying easier. Appreciate the feedback. - Dan
Good quick service
Good quick service, lots of choice available for cues, good quality and good prices!
28 grudnia 2025
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks David — pleased it was quick and you found plenty of choice at good prices. - Dan
As always a fantastic experience
As always a fantastic experience - slick website, great choice for all budgets and rapid delivery - never any issues
1 stycznia 2026
Opinia niezależna
Odpowiedź od Cue & Case Online UK Store
Thanks Liam — really appreciate it. Glad everything was smooth again with fast delivery. - Dan
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.