Crystal Ball Ltd Recenzje 

120
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Arranged a de and reinstall on the same day at vehicle dealership as we were taking ownership of a new vehicle. From first email for requesting this booking right thru to their technician completing t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Highly recommend Crystal Ball, I enquired about a dashcam & tracker and was swiftly contacted and explained all options in a really informative and friendly manor. The tracker and camera have ena... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

SDE have been using Crystal Ball for 5 years now and i can only say that the service we have had is second to none! Always happy to help and fantastic when it comes to booking new installs in at such... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Alex in sales was really helpful and not pushy as some other companies selling the same products/tech had been. Martin was also really helpful when getting setup on the dashboard and talking me t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Telematyka

Napisane przez firmę

Established in 2005, Crystal Ball is an industry leading telematics provider offering award-winning Fleet Tracking, Connected Dash Cams & Lone Worker Protection.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

120 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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4,9

Wszystkie recenzje

(120)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 51

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Oceniono na 5 z 5

A big thanks to Alex Flesch who had…

A big thanks to Alex Flesch who had been highly recommended as a point of contact, who was incredibly friendly and knowledgeable about all the products. He steered me to the most appropriate products to purchase without the ‘hard sell’ and gave excellent customer service. A company that really cares about customers is a rare find!

8 czerwca 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for taking the time to review our fleet solutions, we're delighted our sales team provided a 5 star service and were able to provide helpful advice.

Regards
The Crystal Ball Team

Oceniono na 5 z 5

I have recently used Crystal Ball for…

I have recently used Crystal Ball for dash cams and vehicle tracking, and I couldn't be happier with the service. From start to finish, the whole process was professional, efficient, and hassle-free.

A special mention goes to Alex, who provided absolutely brilliant service throughout. He was knowledgeable, responsive, and took the time to answer all my questions, ensuring I got the right solution for my vehicle. His customer service was exceptional and made the entire experience smooth and straightforward.

The quality of the dash cam and tracking system is excellent, giving me added peace of mind and confidence when using my vehicle. I would highly recommend Crystal Ball to anyone looking for reliable vehicle security and tracking solutions.

Thank you, Alex, and the Crystal Ball team for such a fantastic experience!

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Crystal Ball Ltd

Thank you Hasan for taking the time to leave this detailed 5 star review! We are thrilled to read such positive feedback regarding the team and the product. Thank you for choosing Crystal Ball for your fleet dash cam & tracking requirements, we're looking forward to working with you for many years!

Regards
The Crystal Ball Team

Oceniono na 5 z 5

Tara was fantastic

Tara was fantastic, really helpful and we've had a really quick turnaround getting our trackers set up. Such an easy process, the whole team has been so helpful, we're really pleased

2 czerwca 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you Jenny for the 5 star review, we are thrilled to hear set up was quick and easy and that our team delivered a great service!
Thank you for choosing Crystal Ball as your vehicle tracking provider.

Regards
The Crystal Ball Team

Oceniono na 5 z 5

Great Smart Camera

Great Smart Camera, Excellent Tracking System, very reliable... Tara is fantastic, any issues are dealt with promptly and efficiently. Fantastic company with a great product.

13 maja 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you Bradley for the great feedback, we are proud to have been supporting your business for so many years and watch it grow from strength to strength! We hope to be working with you to meet your fleet tracking & camera requirements for many more years to come!

Regards
The Crystal Ball Team

Oceniono na 5 z 5

Technical Support A+++

I required some deeply technical support to facilitate SLA reporting for a client. I spoke to Gareth and Tara at Crystal Ball who were not only incredibly prompt with their responses to my questions, but answered with a level of professionalism and expertise that made the whole process seamless. I was incredibly grateful for this level of support!

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od Crystal Ball Ltd

Thank you for the feedback Tim, we are glad to hear the support you received was prompt and answered all your questions. Don't hesitate to reach out should you require any further assistance!

Regards
The Crystal Ball Team

Oceniono na 5 z 5

Excellent

Prompt, polite and helpful responses from the CB team

26 marca 2026
Opinia niezależna
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Odpowiedź od Crystal Ball Ltd

Thank you Andrew for the great feedback, we're glad to hear the service levels have been satisfactory and the team have been helpful.

Regards
The Crystal Ball Team

Oceniono na 5 z 5

I was asked to arrange to fit a…

I was asked to arrange to fit a Thatcham 7 Tracker to one of our cars for insurance purposes.
I contacted Crystal Ball Ltd, due to the very competitive price of the tracker, and I found the company to be professional from the outset offering advice for installation, which was carried out by Leighton very efficiently.
Peter Davey

6 marca 2026
Opinia niezależna
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Odpowiedź od Crystal Ball Ltd

Thank you Peter for your 5 star review, we are delighted to hear we could meet your insurance requirements and that our Thatcham tracker was competitively priced.

Regards
The Crystal Ball Team

Oceniono na 5 z 5

First time using telematics company

Alex in sales was really helpful and not pushy as some other companies selling the same products/tech had been. Martin was also really helpful when getting setup on the dashboard and talking me through how everything works with the tracking and filming features of the cameras themselves.

The fitting was very straight forward and done by a very knowledgeable and skilled auto electrician.

All round great experience, would recommend them as a company.

26 lutego 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for the review and recommendation. We're thrilled to read your experience was positive from the sales process through to installation. We will feed your kind comments back to the team! Thank you for choosing Crystal Ball for your vehicle tracking & dash cam requirements!

Regards
The Crystal Ball Team

Oceniono na 4 z 5

Easy to Use tracking & Evidence

Been using for a few years now useful for tracking the team in real time, schedule reports for hours and video evidence whenever necessary

23 lutego 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for reviewing our fleet tracking and 4G dash cam solution, we're glad to hear it is proving beneficial for both fleet visibility and accidents.

Regards
The Crystal Ball Team

Oceniono na 5 z 5

Highly Recommend

This portal and the mobile app have been such a massive help with our transport logistics. The camera footage has been a huge help a couple of times with insurance claims too.
The Staff are a pleasure to talk to, so helpful knowledgeable and will help with any issues you have quickly and smoothly too. They can create gadgets for you too if you have something you require - we got an add on that does an algorithm chart and we can reward the best driver of the month, it reduced the need for constant brake pads and discs as it has made the drivers more aware of their speed, braking amongst a few other bad habits. Mike has been an absolute Gem to deal with, always has a solution to any of my queries 10/10

12 lutego 2026
Opinia niezależna
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Odpowiedź od Crystal Ball Ltd

Thanks so much for this fantastic review Nicola, we are delighted to hear of the many benefits you have experienced with our fleet tracking and connected dash cam solution. It's also great to hear that the team have been so helpful.

Regards
The Crystal Ball Team

Oceniono na 5 z 5

additional units

I needed to see if i could add some additional units to our current contract Whole process from beginning to end was made incredibly easy and dealt with within a couple of hrs.

3 lutego 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for sharing your experience and rating it 5 stars! We're delighted to hear you found the process of adding new vehicle tracking units to your contract straight-forward and we're glad to hear you were assisted promptly by our team.

Regards
The Crystal Ball Team 😊

Oceniono na 5 z 5

From start to finish this company were…

From start to finish this company were first class. So helpful and when I needed to change something at the 11th hour they responded and adapted immediately. Martin is a credit to your company and made the whole process easy and stress free.

5 lutego 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for providing your feedback, we're pleased to hear your experience with dealing with our customer support team was positive. Thank you for choosing CB for your fleet management needs!

Regards
The Crystal Ball Team 😊

Oceniono na 5 z 5

I have been dealing with Alex at…

I have been dealing with Alex at Crystal Ball for a several years now and find him and the rest of the team very easy to deal with.
For me the best part is being able to quickly speak to a real person and get any issues dealt with quickly and efficiently. Customer service is definitely their strong point.

31 stycznia 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for sharing your experience of using Crystal Ball for your vehicle tracking requirements. we're glad to hear you have been impressed with the service received.

Regards
The Crystal Ball Team 😊

Oceniono na 5 z 5

Excellent Service

The team at Crystal Ball are always very helpful and very easy to deal with. My main contacts are Martin and Tyler who respond quickly and efficiently to any queries raised.

2 lutego 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for the 5 star review, as a customer of almost 13 years we truly value your business and delighted to see you recently upgraded to our 4G fleet dash cam solution!

Regards
The Crystal Ball Team 😊

Oceniono na 5 z 5

I have had a close relationship with…

I have had a close relationship with this company for 12 years now and must say that out of all the companies out there, this one’s the best by far! Great reliability, family feel to customer service, and a pleasure to deal with on all other levels! 11/10 👌🏻

30 stycznia 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Wow thank you for the 11/10 rating and the continued support over the last 12 years! We really value such a long standing relationship and look forward to many more years working in partnership to help transform your fleet!

Regards
The Crystal Ball Team 😊

Oceniono na 5 z 5

Tyler has been really helpful in…

Tyler has been really helpful in regards to upgrading our fleet trackers

27 stycznia 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

We're glad to hear this, thank you for reviewing our vehicle tracking system and service.

Regards
The Crystal Ball Team 😊

Oceniono na 5 z 5

Quick, easy & efficient!

We have been using Crystal Ball for well over a year and now. Impressed with the real time tracking, videos and dashboard features. We've extended it across our whole fleet now we're that impressed. Our account manager Michael has been great during onboarding and ongoing support and help if we need anything at all. Thank you.

29 stycznia 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for your positive feedback regarding our fleet tracking solution, we're delighted to hear Crystal Ball has met your expectations. We look forward to continuing to support your fleet in the future.

Regards
The Crystal Ball Team 😊

Oceniono na 5 z 5

We’ve had a very positive experience…

We’ve had a very positive experience with Crystal ball Tracking Systems. The service is reliable, user-friendly, and does exactly what we need it to do. Martin is excellent to work with — always helpful, responsive, and quick to sort out any issues. His support really stands out and makes the overall experience even better. Would definitely recommend

27 stycznia 2026
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for your fantastic 5 star review! We’re thrilled to hear Crystal Ball is working so well for your vehicle tracking requirements and that our support team have provided an excellent job.
We really appreciate your recommendation and look forward to working with you for many more years!

Regards
The Crystal Ball Team 😊

Oceniono na 5 z 5

Personally only ever dealt with Alex at…

Personally only ever dealt with Alex at Crystal Ball. Even on New Years eve he answered my phone and helped me out with a technical question I had.

31 grudnia 2025
Opinia niezależna
Logo Crystal Ball Ltd

Odpowiedź od Crystal Ball Ltd

Thank you for sharing your experience of dealing with Crystal Ball, glad to hear the team resolved your fleet tracking queries. Many thanks for the review!

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