I had a fantastic experience booking with Cruise Hub. Any questions I had were answered quickly and nothing ever felt like too much trouble. Dave was very helpful and his genuine willingness to h... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Unfortunately we had to cancel our Pricess cruise on 4/11-4/18 due to my friend's illness. She was hospitalized and is now home, but very weak. Dave is trying to get us as much compensation as... Zobacz więcej
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I’m fairly new to cruising and Mike was very patient and answered all my questions. I had consulted another travel agent and she was very condescending because I was such a newbie . Mike made me fee... Zobacz więcej
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Dave went above and beyond for me. There was a mix‑up with a payment that no one seemed to fully understand, but he spent multiple days talking with different people on my behalf until he found someo... Zobacz więcej
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Informacje dotyczące firmy
Informacje o CruiseHub
Napisane przez firmę
Why Customers Trust CruiseHub
- Personalized Service: Real cruise experts assist every step of the way.
- Best Price Guarantee: Customers get access to exclusive pricing on top cruise lines.
- Exclusive Perks & Deals: Special group rates, loyalty rewards, and flexible payment options.
CruiseHub – A Trusted Leader in Cruise Bookings
CruiseHub is redefining the cruise booking experience, combining expert guidance with unbeatable deals. Whether travelers are looking for the best prices, personalized service, or exclusive group rates, CruiseHub’s dedicated team ensures a smooth and stress-free process.
Setting a New Standard in Cruise Travel
As a trusted partner of Carnival, Royal Caribbean, MSC, and Celebrity, CruiseHub secures industry-leading deals and premium customer service. Their Elite Reward Dollars loyalty program and flexible payment options make cruising more accessible than ever.
Thousands of travelers rely on CruiseHub for stress-free planning and expert support.
Visit CruiseHub.com to start planning your next adventure!
Best Price Guarantee: CruiseHub's Promise to You!
Found a better cruise deal? We’ll match it—and give you more! CruiseHub guarantees the lowest prices, so you can book with confidence.
Our Best Price Guarantee ensures that you’ll always get the lowest available rate when booking with CruiseHub. Here’s how it works: If you find a lower advertised price within 48 hours of booking the same cruise with us, we’ll match the price—and throw in a little extra to sweeten the deal! Simply reach out to us with proof of the offer, and we’ll handle the rest. At CruiseHub, your peace of mind is our priority, so you can relax and start planning for your unforgettable journey. Book confidently with CruiseHub, knowing you’re always getting the best deal available!
*Certain Conditions Apply. Please visit https://www.cruisehub.com/best-price-guarantee
Dane kontaktowe
2196 3rd Ave, 10035, New York, Stany Zjednoczone
- +1-877-733-0777
- service@cruisehub.com
- cruisehub.com
4,9
Doskonała
835 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The young man that helped me book this…
The young man that helped me book this trip was great with the questions that I asked. He was very polite with how he dealt with me.
10 marca 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your kind feedback. We’re pleased to hear that our team member provided helpful and courteous assistance throughout your booking experience. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Joe was so friendly
Joe was so friendly, knowledgeable and helpful. He couldn't have been more helpful when booking a cruise. I appreciate customer service reps that do a great job like Joe.
8 marca 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re delighted to hear that Joe provided such friendly, knowledgeable, and helpful service during your booking. Providing excellent support is always our goal, and we’re glad Joe could make the process smooth and enjoyable. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re delighted to hear that you received excellent service from Bruno. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
最安値で望み通りクルーズの予約ができました
最安値で望み通りクルーズの予約ができました。初めての利用で英語が得意ではないのですが、スムーズに予約でき、書類のトラブルがあった際もメールにてスムーズに対応していただき、安心してクルーズに参加できます。またぜひ利用したいです。
8 marca 2026
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re delighted to hear that you were able to book the cruise you wanted at a great price and that the reservation process went smoothly for you. We’re also glad our team could assist quickly when the document issue came up and help give you peace of mind before your trip. Thank you for choosing CruiseHub, and we look forward to assisting you again with your future cruise plans.
温かいご感想をお寄せいただき、ありがとうございます。ご希望のクルーズをお得な価格でご予約いただけ、予約手続きもスムーズに進んだとのことを大変うれしく思います。書類に関する問題があった際にも、私たちのチームがお役に立てて安心してご出発いただけるお手伝いができたことを嬉しく思います。CruiseHubをご利用いただきありがとうございます。今後のクルーズのご計画でも、またお手伝いできることを楽しみにしております。
The CruiseHub Team
I spoke with Ricky Anthony
I spoke with Ricky Anthony. He was professional and able ro answer questions appropriately. Most importantly, he was patient.
I was allowed ro call back and complete the reservation.
7 marca 2026
Odpowiedź od CruiseHub
Thank you for taking the time to share your feedback! We’re glad to hear that Ricky provided professional and patient assistance throughout your booking process. Providing clear support and flexibility is always our goal. Thank you for choosing CruiseHub, and we look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Dave is helpful
Dave is helpful, easy to talk to and his follow through has been great. I’ve been very happy with CruiseHub overall.
6 marca 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re so glad to hear that Dave provided such a positive experience and great follow-through throughout the process. We truly appreciate you choosing CruiseHub and are happy to know you’ve been pleased with your experience overall. We look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Dave made our confirmation a breeze
Dave made our confirmation a breeze. Thankfully errors were identified and corrected promptly and I am so thankful for the help of Dave! I look forward to our trip🥰
6 marca 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re so glad to hear that Dave was able to assist you and ensure everything was taken care of smoothly. Our team is always happy to help make the booking process as easy and stress-free as possible. Thank you for choosing CruiseHub, and we hope you have a wonderful trip. We look forward to assisting you again in the future.
The CruiseHub Team
You saved me money and guided me all…
You saved me money and guided me all the way. I will share you with friends and family. Thank you.
5 marca 2026
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re delighted to hear that our team was able to guide you through the process and help you secure great value on your booking. Your willingness to recommend us to friends and family truly means a lot. Thank you for choosing CruiseHub, and we look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Thank you Dave and Matilda
Dave was very helpful in solving the issue regarding the customer name character length, contacting the Cruise Company and making sure that everything was as per authorities and cruise guidelines.
Matilda also displayed an incredible patience and didn’t hesitate to call me back multiple times.
Thank you very much to both of you!
5 marca 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re pleased to hear that Dave was able to assist in resolving the issue and ensure everything was handled according to the cruise line’s guidelines. We’re also glad Matilda provided such patient and dedicated support throughout the process. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Great experience.
The agent was very knowledgeable, helpful, and respectful. It was great.
5 marca 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re delighted to hear that our team provided knowledgeable, helpful, and respectful service. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Dave was very helpful in getting the…
Dave was very helpful in getting the changes on my cruise changes TWICE!
I really appreciated his response to this. I will definitely refer my friends to Cruisehub.
4 marca 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re so glad to hear that Dave was able to assist you and take care of the changes to your cruise. Providing responsive and reliable support is very important to us. We truly appreciate your recommendation and thank you for choosing CruiseHub. We look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Booking a family cruise
Booking a family cruise with Joe from CruiseHub was completely seamless. He is knowledgeable, easy to work with, and helpful. He made recommendations that were appropriate and absolutely went the extra mile. I would book with CruiseHub, and specifically Joe again in a heartbeat. Thank you for the excellent service.
2 marca 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your wonderful feedback! We’re delighted to hear that Joe provided excellent service and made your booking experience smooth and seamless. Our team always strives to go the extra mile to ensure our guests feel confident in their plans. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
John was very courteous and meticulous…
John was very courteous and meticulous with answering my question. Great representative.
2 marca 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re delighted to hear that John provided courteous and attentive service while assisting you. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
We Changed from CruiseHub to Direct Clients with Princess
This was our first cruise, and based on online research, we decided to use a travel agency that specializes in cruises. We were matched with an agent at CruiseHub, Sam Miller, who assisted us with the booking process.
Initially, the quoted price was approximately $500 less than booking directly through Princess, which was appealing. During the booking process, however, the specific room at that rate became unavailable, and we ultimately secured a reservation that was about $100 less than booking direct. We decided to proceed with CruiseHub because of the savings.
Before finalizing, I also contacted Princess directly to ask general questions about room selection. Their representatives were very thorough and offered detailed guidance about cabin location, noise considerations, and layout recommendations. That conversation was very helpful in shaping our decision.
Once our deposit was paid through CruiseHub, our experience changed significantly. Communication became difficult. The primary way to receive support was by contacting our assigned agent directly via text or phone, rather than a general customer service line. After booking, responses to our questions were often delayed, very brief, or sometimes did not come at all unless I followed up multiple times.
Our questions were fairly straightforward (for example, asking about insurance coverage and price adjustments). At one point, the cruise price decreased through Princess, which advertises a price guarantee. I asked whether that would apply to our booking through CruiseHub, and was told it would be looked into, but I never received follow-up.
Over time, we felt more comfortable contacting Princess directly for questions because their customer service was consistently available during business hours and very responsive.
Ultimately, we decided to transfer our reservation to book directly with Princess instead of continuing through the agency. As first-time cruisers, we were looking for consistent guidance and accessible support, and in our experience, we did not receive that after the deposit was made
7 kwietnia 2025
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for sharing your detailed feedback. We’re truly sorry to hear that your experience did not meet your expectations, especially as first-time cruisers. Providing clear communication and consistent support throughout the entire booking process is very important to us, and we regret that you felt this was lacking after your deposit was made. Your comments have been shared with our team for review, as we are always working to improve our service.
The CruiseHub Team
Bruno was very kind and helpful
Bruno was very kind and helpful. He made booking this cruise a pleasant experience. He made sure all my questions were answered and all my requests were met.
28 lutego 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re so glad to hear that you had a pleasant booking experience and that all of your questions and requests were handled with care. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
I was very pleased with Dave
I was very pleased with Dave! He was very knowledgeable and helpful! He had great customer service, with a great personality!
28 lutego 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your wonderful feedback! We’re so glad to hear that Dave provided knowledgeable and helpful service while making the experience enjoyable with his great personality. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Lara is a rockstar!
Excellent service with Lara Wallace! She was very kind and patient. She worked diligently in helping us find a cruise last minute that met all of our requirements we were looking for.
28 lutego 2026
Odpowiedź od CruiseHub
Thank you for your wonderful feedback! We’re so pleased to hear that Lara Wallace provided such attentive and dedicated support while helping you find the right cruise. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future travel plans.
The CruiseHub Team
Amazing service!!
27 lutego 2026
Odpowiedź od CruiseHub
Thank you for your kind feedback! We’re thrilled to hear you had an amazing experience, and we’ll be sure to share your compliments with your agent. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Dave provided with outstanding customer…
Dave provided with outstanding customer service. He was so patient, kind and went beyond to make sure i received what I was looking for. He made sure i received an email confirmation with all the details that we needed for our upcoming cruise. Thank you Dave!! Outstanding customer service!!
26 lutego 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your wonderful feedback! We’re thrilled to hear that Dave provided such outstanding service and took great care to ensure everything was handled smoothly for your upcoming cruise. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future travel plans.
The CruiseHub Team
Joe has always been extremely helpful…
Joe has always been extremely helpful detailing which routes I need to travel availability and providing clear detail whether it’s in the morning or later at night if I’m busy working
26 lutego 2026
Opinia niezależna
Odpowiedź od CruiseHub
Thank you for your review! We’re so pleased to hear that Joe has consistently provided clear details, helpful guidance on routes and availability, and flexible support around your schedule. We truly appreciate you choosing CruiseHub and look forward to assisting you again with your future cruise plans.
The CruiseHub Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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