Called with a query this morning. Josie was so friendly and re-assuring. Answered all questions clearly and did not rush. Made me feel I understood the process better. Their emails and commu... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Josie Holman is a star! She qwelled my anxiety and sortedmy duplication dilemma in a caring, speedy & proffesional manner. I have been able to rest easy since speaking with her. 5 star service (shame... Zobacz więcej
Reakcja na opinię
Called to speak to someone today to see if they could clarify a concern I had from an email I had received from them. I spoke to Josie Holman who was very professional & knowledgeable, answered my co... Zobacz więcej
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Spoke with Daniel Larson earlier, who was most helpful, pleasant and professional. I explained the reason for my call and he listened, gave me sound advice and said that he had registered the details... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Consumer Rights Solicitors is a law firm specialising in financial litigation. We offer a range of low cost and no-win no-fee services to ensure your consumer rights are protected when taking out credit (e.g. credit cards, loans, mortgages and hire purchase agreements). We specialise in getting customers compensation where it is due, and we provide services to assess and challenge the validity and enforceability of our clients' debts.
Dane kontaktowe
Merchants Warehouse, 21 Castle Street, M3 4LZ, Manchester, Zjednoczone Królestwo
- 0161 464 3509
- info@crsolicitors.co.uk
- crsolicitors.co.uk
4,6
Doskonała
504 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Consumer Rights Solicitors
Dear Abdul Satar,
We are pleased to have received your positive feed back and we are delighted to have been able to assist with your claims successful outcome. Thank you for choosing to work with our firm. Kind Regards Consumer Rights Solicitors.
If I could give a minus star I would
If I could give a minus star I would.
Last year I signed up with a different law firm for car finance redress, then I heard from these lot, asking me for my driving licence details, I thought it was the law firm I was signed up with so sent a photograph of it.
Then I realised some time later that this was a different company so phoned them to cancel the claim. That was over a year ago.
And I never heard from them again until Last week. they emailed to tell me they’d been informed that I had a claim open with another law firm, and if I want to cancel there will be cancellation fees????
I phoned last year to do this. I have opened a complaint with this firm. It’s amazing that a firm that’s supposed to be ‘helping’ me to claim unfair fees- ARE CHARGING ME AN UNFAIR FEE, after I’d cancelled a year ago.
I feel like I have been scammed.
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Dear Anne North,
We are sincerely sorry; to see you have felt it necessary to leave a low rating review, and should you have experienced any difficulties distinguishing our representation of your claim with that of another firm.
Any cancellation charges are a final resort, for any instances, where work has been completed on a claim, in line with our conditional fee agreement, and terms of business. We will of course endeavour to review your concerns, and assist.
Your concerned have been logged in line with our complaint’s procedure, and a member of our management team will provide a response to you directly.
Should you have any questions, please do not hesitate to contact us by phone: 0161 464 3509. Our lines are open Monday to Thursday 9am - 6pm and Fridays 9am - 4pm. Alternatively, please write to us with your concerns by email: info@crsolicitors.co.uk
Kind regards,
Consumer Rights Solicitors.
The person made it easy for me to…
The person made it easy for me to understand
23 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar positive experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
I dealt with Josie Holman
I dealt with Josie Holman. She was courteous and handled any issues I had with professionalism. Customer service was excellent.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Very well spoken and informative with…
Very well spoken and informative with the progress of my claim.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
We are pleased to have received your positive feed back and we are delighted to have been able to assist with your claims successful outcome. Thank you for choosing to work with our firm.
Kind Regards
Consumer Rights Solicitors.
Follow up service to answer questions
I was called today as a follow up service and spoke with a Josie Holman, who was very helpful and was able to answer all my questions and more importantly put my mind at ease. My experience was excellent and have full confidence in this company
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Straightforward and clarity in…
Straightforward and clarity in explanation.
20 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar positive experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
I had a short call from Josie Holman…
I had a short call from Josie Holman who was very helpful and professional. She explained what I needed to know. Thank you so much
19 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
Josie.
Josie was extremely helpful,pointed me in the right direction between the two of us I was able to sort my problem.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your positive feedback. Your kind words will be passed onto your case handler. Your feedback is appreciated, as it's very helpful to assist us to continue to provide a satisfactory claim process.
Kind Regards
Consumer Rights Solicitors.
Josie offered friendly service and very…
Josie offered friendly service and very clear instruction. Thank you
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Josie Holman
Josie Holman
Very helpful and clear about the email sent to me.
Gave good advice and reassurance as I was worried about signing forms and scammers. A big thank you.
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto our advisor. Your feedback is appreciated, and very helpful for us.
Kind Regards
Consumer Rights Solicitors.
The young lady Josie was extremely…
The young lady Josie was extremely helpful. The issue I had was causing me anxiety. This young lady allayed my worries. Thank you Josie.
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your review, we are very grateful for this. Your kind words will be passed onto our advisor.
Kind Regards
Consumer Rights Solicitors
I had been puting off contacting CRS…
I had been puting off contacting CRS with a mistake in paperwork i had made , and my understanding of how certain agreements work . However i got through in under 5 mins and straight away i was put at ease with Josie Holman .
Although my personal matter ,is not resolved yet , i was given clear next steps on how to resolve the matter .
I work in a customer service industry , and see great customer service go unrecognised far to often .
So thank you to Josie for making my first part hassle free . I would also like to highlight ,i wasnt prompted for feedback ,i asked if there was a way i could say thanks .
17 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your review - this is much appreciated.
Kind Regards
Consumer Rights Solicitors
Excellent Service from Paul Omisesan at Consumer Right Solicitors
I have been very pleased with the service provided by Paul Omisesan at Consumer Right Solicitors. Throughout the process, Paul has been professional, approachable and attentive, taking the time to respond to my queries and provide clear and accurate information.
I particularly appreciated the prompt and proactive communication, which ensured that I was kept informed at every stage and had a clear understanding of the process.
Thank you, Paul, for your professionalism, excellent communication and consistently high level of service
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you very much for providing your positive review. Your feedback is very much appreciated and continues to help us provide an effective claim process. Kind Regards Consumer Rights Solicitors.
0h yes great customer service care and…
0h yes great customer service care and now happy stay with the Firm as its so good to know your in safe hands Graham VOYSEY of G&T Entertainerments U K
💯 % Good service
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
We are pleased to have received your positive feed back and we are delighted to have been able to assist with your claims successful outcome. Thank you for choosing to work with our firm.
Kind Regards
Consumer Rights Solicitors.
Thanks for your help to l understand…
Thanks for your help to l understand better now
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to provide us your positive review. Your kindness is appreciated, and very helpful. So we may review and learn from, to continue in future to provide similar positive experiences for our clients.
Kind Regards
Consumer Rights Solicitors.
Josie Holman is an amazing person who…
Josie Holman is an amazing person who gives 100% to her customers. She makes she's I felt happy with her honest advice to me. Really good customer service from her.
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
Customer Service
Paul, Gemma and Josie Have been so helpful and kind .Thank you
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your feedback. We are very pleased to read of your positive experience with our advisor & will pass on your kind comments to your case handler. Your feedback is appreciated, as this is integral in helping us continue to provide high-quality service.
Kind Regards
Consumer Rights Solicitors.
I called Consumer Rights Solicitors…
I called Consumer Rights Solicitors whom are handling my motor finance complaint as had received an email from them with an update.
They needed me to make a decision for the next course of action which I was unsure of.
I got put through to Paul Omisesan he was very courteous right from the start and I said I didn't understand the legal jargon so he explained it in simple words making me understand.
Then went through the options with me and allowed me to ask questions during the conversation making sure I understood as it was imperative for me to continue my claim.
He was very patient with me as after deciding the route I wanted to take he talked through the process of doing so step by step and I had to sign (digitally). I told him I'm not tech savvy, he said don't worry let's do this together and so we did. A photo ID was required again but I didn't know how so said he if I sign whilst on the line he could see it and the process would be complete what a star!
Thank you for all you did Paul you went above and beyond and i really appreciated it. Your company are lucky to have you and you need to be recognised for this ! It was so reassuring talking to you in this world of AI we need more people like you on the end of a line , you're best of the best!😊
Kind regards always
Mrs P K Bhachu
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Consumer Rights Solicitors
Thank you for taking the time to leave your positive review. Your kind words will be passed onto your case handler. Your feedback is appreciated, and very helpful for us. Kind Regards Consumer Rights Solicitors.
Doświadczenie Trustpilot
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