Someone from the customer service representative helped me solved my issue. Although I have to pay for the return, I still did it, coz I like the product.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It's been over 6 days and I'm still waiting on a tracking update. Shame on me for not checking reviews first, but it doesn't look like many people are even receiving their items and there's no optio... Zobacz więcej
WARNING: buyer beware, no customer service! Does not answer emails, cannot get in touch with company for a return or to exchange any items. Phone goes directly to a busy signal. Clothing is poor qu... Zobacz więcej
The worst! When I bought the product the description said “Split Leather” I know this because I dont buy anything but real leather. The product arrived and they looked plastic, went to check and the d... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Cristian Moretti™ was born from a decade inside Italian luxury — where we came to know, intimately, the difference between what a piece is worth and what a label charges for it. We left to build something different. Lusso silenzioso — quiet luxury. Considered design, beautifully made pieces, and none of the markup that comes with a name stitched on the outside.
Dane kontaktowe
Stany Zjednoczone
- cristianmoretti.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 14% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
WARNING: buyer beware...
WARNING: buyer beware, no customer service! Does not answer emails, cannot get in touch with company for a return or to exchange any items. Phone goes directly to a busy signal. Clothing is poor quality, runs small cheaply made. You've been warned, buy at your own risk.
SHIPMENT ISSUE, BAD COMMUNICAION
typical ordering and communication issues when ordering items from China. They sent the wrong size shoes to me, and I am still waiting for clear directions and communication over a week later on how I will return the shoes and how I will be refunded. Apparently, I can get a store credit? The customer service has been subpar and if the warehouse people would have paid attention in the 1st place this wouldn't have happened. I'm still waiting....This is why I don't like dealing with non English speakers and foreign company's. I won't be ordering again.
I got the wrong size and the order took…
I got the wrong size and the order took much longer to arrive than anticipated.
Long delivery time and wrong sunglasses…
Long delivery time and wrong sunglasses sent.
Dress shoes
The merchandise arrived on time. Shoes wasn’t shipped in box wrapped in plastic and was crushed. I’m hoping my shoe spoons will give them some kind of shape.
I never received my order
I never received my order, at all… I need my order filled, or my money back
I am a regular customer for several…
I am a regular customer for several reasons. Love the designs and quality. The pricing is fair. The customer service is excellent. And delivery is good
I did not receive my order
When ordered a leather bomber jacket it…was not what I received
When ordered a leather bomber jacket it took two months to tell me that you were out of stock. I then requested a refund, then you told me you found another supplier. It took another month to get it from Hong Kong China, an enemy of the United States. Whe I finally received the product it was not what I order, the jacket I received did not fit and was made of polyester not leather. I paid 652.00$ for a jacket I can buy here in the U.S. for 100.00$.
I have NOT received my purchase yet
I have NOT received my purchase yet. I have been emailing and checking the tracking but no response as to when it will arrive. I will not be purchasing again!
Easy to find what I was looking for
Easy to find what I was looking for. The only issue is that you don't show 1/2 size equivalent to US sizes so I just bought the next larger size.
I ordered a little over a week ago and…
I ordered a little over a week ago and still haven't had any update or ability to track my order? I'm concerned if I am going to receive my order anytime soon...
Not happy with the product I would like…
Not happy with the product I would like to return this.
Disappointed!!
The watch I ordered had a broken winder that broke off completely once I took it out of the box.
Nice experience!
I purchased a jeans and a sunglasses for my husband. I am so anxious it will not arrive on time for his birthday. A day before his birthday, the package arrive in a good condition. Sorry to Daniella if I keep bugging her for the status of the package.
This is not a last purchase! Thank you so much.
Nice purchase!
Thank you for the smooth transaction. I love the jeans. Also for the sunglasses, I received it damaged but Daniella replaced it immediately. It just take one photo and good to go. Topnotch experience!
Customers have rights.
I'm a first-time customer and the looks good but unfitting to my comfort and not what I expected. However, I appreciate their responding to me in a professional timely manner.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








