Juvy was above supportive. She was very clear on the service provided and listened to my circumstances. Juvy was beyond professional with explaining what's involved and ensured I fully understood. Tha... Zobacz więcej
Reakcja na opinię
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Chris was very helpful and professional when explaining what my options were and the process. Very grateful for his time and effort.
Reakcja na opinię
It’s hard to accept that you’ve let your finances spiral out of control even if it is beyond your control. I was pretty desperate by the time I called Credit Counsellors Australia & now I wish I’d don... Zobacz więcej
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My experience so far has been with Cole and he would have to be one of the most patient and non-judgemental people I have ever met. I have put off and changed my mind that many times, I have been in... Zobacz więcej
Informacje dotyczące firmy
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- Porady dotyczące niewypłacalności
- Pośrednik finansowy
Napisane przez firmę
Credit Counsellors are expert providers of debt solutions, debt help and advice to improve the financial position of Australian families. Contact us today.
Dane kontaktowe
Level 4, 140 Bundall Rd, 4217, Bundall, Australia
- 1300 003 328
- enquiry@creditcounsellors.com.au
- creditcounsellors.com.au
4,6
Doskonała
192 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience
Christopher was very helpful and professional.
All my question & concern were answered.
I feel relief & looking forward to work with my case manager.
8 sierpnia 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
We are glad that you have a great experience with Credit Counselllors Australia, thank you for sharing. All of our Insolvency Counsellors are trusted professionals when it comes to dealing with your debts. We are trained to deal each and everyone with high respect and professionalism. You can count on us all the time and we're always happy to help you.
Satisfied
Quick, efficient and explanations that I could understand.
Courteous and well able to answer my queries.
Overall an excellent experience.
10 sierpnia 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
We are so grateful that you took the time to share your feedback with us. CCA team definitely offers the best service and are very professional. All of our Insolvency Counsellors are well-trained and knowledgeable in helping you become debt free. We're always happy to help you all the way!
Life changing service
Great customer service and support all my questions were answered I only wish I had heard of the service earlier life changing for me.
27 lipca 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thank you Lucy for taking the time to share your feedback and your recent experience with Credit Counsellors Australia. We value and respect each individual and provide great service professionally. Our team is working hand in hand to provide exceptional service and offer the best solutions to your problems. We are always happy to assist you all the way!
5/5 ⭐️
5/5 ⭐️ Chondelle
Made my day, Thank you so much for your persistence, proffessionilsm and expert knowledge.. ❤️
Fair, Respectful and Informative.
Freedom never felt so good !
14 lipca 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thank you so much for your kind words, it is greatly appreciated. You've worked with one of the best and highly professional Insolvency Counsellors. CCA offers excellent service at all times and we're always happy to help you all the way!
process ,communication
I was not told from t he start that doing this would make me worse off with there fees and then become bankruptcy
No one speaks to you on the phone its all emails.
this has made more stressed and now worse off than i was before
1 czerwca 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Dear JW,
Thank you for taking the time to leave a review. We value all feedback, whether positive or negative, as it helps us improve our services. However, we were unable to locate your account in our database based on the initials provided.
We strive to ensure that all our clients have a positive experience with us, and it is unusual for us to receive negative feedback, as the majority of our clients are extremely satisfied with our services. We would appreciate the opportunity to investigate this matter further and provide any necessary assistance to address your concerns.
To assist us in resolving this issue, we kindly request that you reach out to our director, Karl Robinson on his direct line 07 5555 5900, Monday - Friday during business hours. He will be more than happy to verify your account details and work towards finding a satisfactory solution. We believe that open communication is key in resolving any misunderstandings and providing the best possible service to our clients.
Once again, we apologise for any inconvenience you may have experienced and encourage you to get in touch with us. We look forward to hearing from you and addressing your concerns promptly.
Juvy was absolutely amazing and so…
Juvy was absolutely amazing and so helpful on the phone! Great customer service.
15 czerwca 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thanks for taking the time to share your feedback, it is greatly appreciated. You have come to the right place, Credit Counsellors Australia provides the best service and we handle every customer with great respect. Our Analyst are highly trained and very professional when it comes to dealing with your debts. We're happy to help you all the way!
The whole process from start to finish…
The whole process from start to finish there understanding of my position there persistence in keeping me on track even if I felt like throwing it away , there commitment to the process , always helping me understand the end result understanding n mostly patience n belief
Very grateful a definately attitude for gratitude
Thank you always
6 czerwca 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thank you for taking the time to share your feedback, it is greatly appreciated. We are always committed to providing excellent service to all of our customers. We are totally invested in giving you the best and easiest solutions at all times. And we're here to help you all the way!
HIGHLY RECOMMENDED TO EVERYONE....
HIGHLY RECOMMENDED TO EVERYONE..... LESSSGOOOO....!!!
I'm very much excited to get my debts dealt with. Never new how much debt I was in until my rent went up & realised I couldn't afford paying off everything I owe to lenders & monthly bills. Chris K can't thank you enough for helping me & my partner through our times of struggle, also taking the time to give us a better understanding on how it all works. It's only up from here & I never wanna go through that struggle again. For anyone thats on the fence about this, give them a try. Trust the process coz things may look bad now but CCA has a plan in place to make it better 💯💯💯
29 maja 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Your feedback is highly appreciated, thank you for sharing. CCA only offers the best service possible at all times. All of our employees are well trained and knowledgeable, very dedicated in helping and solving your problems when it comes to debts. It is always a pleasure working with you!
Sheena was so helpful …
Sheena was so helpful and understanding in my needs and struggles. Not once did I feel she was judging me for getting into my situation. The starting process was super easy and quick.
Highly recommend so far
29 maja 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thanks for sharing your feedback, we are glad you are happy with the service we are providing. Excellent customer service is our utmost priority and we're always here to help you all the way!
I had initially made my first query…
I had initially made my first query earlier in the year and due to unforeseen circumstances were not able to reply to any of the messages or calls. They were insistent on providing the best service and allowed me to address the outstanding balances easily with no judgement.
22 maja 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thank you for your feedback. CCA has the most dedicated and respectful employees. We respect the privacy of all our clients and we make sure to listen to your struggles and concerns without any judgement and provide the best solutions. We're always happy to help!
They very helpful and answer all my…
They very helpful and answer all my questions thanks to chondelle😊
5 maja 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thank you for your feedback, you have come to the right place. Chondelle is one of our highly professional and licensed Insolvency Counsellors. CCA offers only the best service possible at all times and we continuously strive to serve you better. We're happy to help!
their service was second to none
their service was second to none. first up Chondelle, informative, informed & professional. feel in safe hands finally after numerous “false starts”…
6 kwietnia 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thank you for taking the time to share your feedback. You've worked with one of the best and highly professional Insolvency Counsellors. CCA offers excellent service at all times and we're always happy to help you all the way!
excellent
Chondelle Bell
Insolvency Counsellor | Credit Counsellors Australia were fantastic
31 stycznia 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thank you for your feedback, we're glad you have a positive experience with CCA. Our trained and licensed Insolvency Counsellors are always here to listen and guide you all the way. We got your back!
I would like to thank Chondelle who…
I would like to thank Chondelle who assisted me she was knowledgeable and helpful. I'm in a pool of debit and after discussing my financial situation with Chondelle and working through all my debit I feel at ease knowing that in no time I will be in a stronger financial position. Chondelle is no doubt a great asset to the business. Thank you 😊
26 stycznia 2023
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thank you for taking the time to share your wonderful feedback, it is greatly appreciated. You have come to the right place, Chondelle is one of our highly professional and licensed Insolvency Counsellors who is always willing to listen and help you all the way. It is a pleasure working with you!
Credit Counsellors Australia review
I would highly recommend Credit Counsellors Australia to anyone going through a hard time financially and unable to pay debts. They were helpful, friendly and very professional. They got me on the right track financially and now I don’t have any stress. I can’t thank them enough.
22 listopada 2022
Opinia niezależna
Odpowiedź od Credit Counsellors Australia
Thanks for sharing your feedback, it is our pleasure to help and assist you all the way. All of our Insolvency Counsellors are professional and highly trained. We are dedicated to helping people of all backgrounds and circumstances. We're happy to have you!
What an experience I had with chondelle
What an experience I had with chondelle, she was very helpful. I felt extremely embarrassed at the start of conversation but by the end I was so relieved knowing how much she wanted to help me. Thank you so much. Highly recommend
18 października 2022
Opinia niezależna
Great Service
Chondelle was great and non judgemental. Genuinely wanted to help
7 października 2022
Opinia niezależna
Chondelle was really kind and non…
Chondelle was really kind and non pushy. She was extremely eager to assist and help me build a better plan.
8 lipca 2022
Opinia niezależna
Very well responded to my request
Very well responded to my request. Explanation was very clear ,and no hidden information.
9 marca 2022
Opinia niezależna
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