Created Brilliance Recenzje 

55
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Created Brilliance were great every step of the way! Originally I had gone to them for a price match which luckily they honoured and that was fantastic but then I had managed to get the size of the ri... Zobacz więcej

Oceniono na 5 z 5

Bought an engagement ring two years ago and it was absolutely stunning. Then I bought a pair of diamond and sapphire earrings in July which are amazing. After a few months of wear it seems like they'v... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I spoke with Selda initially and she was amazing. Very informative and really helped steer me in the right direction. Once I got onto the website, everything looked absolutely amazing and I found the... Zobacz więcej

Oceniono na 4 z 5

Contacted created brilliance to price match one of their rings that I saw on discount to another website. They agreed and created the ring for me and they did it within 2 weeks!!! 5 stars on... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep jubilerski
  2. również w kategorii:
  3. Jubiler
  4. Producent biżuterii
  5. Projektant biżuterii

Napisane przez firmę

At Created Brilliance, we specialise in lab-grown diamond and precious gemstone jewellery, blending modern innovation with timeless elegance. Designed in our Hatton Garden studio, each piece in the Created Brilliance collection is thoughtfully crafted to enhance the natural beauty of our gemstones and maximise their brilliance. Our mission is to offer exceptional jewellery while upholding the highest standards of craftsmanship and ethical practices.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

55 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(55)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

Napisz recenzję
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Oceniono na 5 z 5

Created Brilliance were great every…

Created Brilliance were great every step of the way! Originally I had gone to them for a price match which luckily they honoured and that was fantastic but then I had managed to get the size of the ring completely wrong. Amazingly they took the ring back at no extra cost and replaced with a perfect fit. Shout out to Ionela who was incredibly supportive throughout this as well as the other staff at Created Brilliance. Thank you again!

2 września 2026
Opinia niezależna
Oceniono na 5 z 5

Engagement dreams turned reality

The Website was simple and easy to use. My order came faster than expected which was a plesant surprise. The ring I ordered was more beautiful than the pictures make it look, so myself and now Fiancée are were over the moon with it. Thank you Created Brilliance as you made getting my other half the ring of her dreams a reality. Such High quality and affordability is unmatched.

28 kwietnia 2026
Oceniono na 4 z 5

5 stars on customer support 4 on my ring/centre stone

Contacted created brilliance to price match one of their rings that I saw on discount to another website. They agreed and created the ring for me and they did it within 2 weeks!!!

5 stars on the customer support could not fault them, they were ever so helpful.

5 stars on craftsmanship

4 stars on the ring itself, which although it is gorgeous the band is a bit thinner than what I expected and also the diamond is good but as it is an oval it has a mild to moderate bow tie effect.

Buying through them you don’t get to see the stone until the end product and when I got the ring I wasn’t so keen on the stone, which on the certificate it looks perfect but the bow tie effect is quite visible(it is normal to have bow tie effect on ovals). I still kept the ring as it is still very beautiful.

30 marca 2026
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Odpowiedź od Created Brilliance

Hi Norma, thank you for such a detailed and fair review. We're really pleased you love the craftsmanship and the ring overall, and your feedback on band dimensions and stone selection is genuinely useful — we'll be looking at how we can set clearer expectations on both going forward. Oval diamonds do carry an inherent bow-tie characteristic and we try to select well-balanced stones, but we recognise that seeing it in person can still be a surprise. We appreciate your trust and we're glad you're enjoying the ring. The Created Brilliance Team

Oceniono na 5 z 5

First Class Service

Placed an order on Thursday item arrived on Friday
I was kept fully updated on arrival time parcel was securely packaged and finally I’m so happy with my purchase Thankyou for a first class service

26 lutego 2026
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Odpowiedź od Created Brilliance

Hi Lynn, thank you so much — that's really lovely to hear! We're thrilled the ring arrived so quickly and that you're happy with your purchase. Enjoy wearing it! The Created Brilliance Team

Oceniono na 5 z 5

Great customer service

Great customer service. Quick response time to queries, very personable communications.

16 stycznia 2026
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Odpowiedź od Created Brilliance

Hi Emma, thank you — really kind of you to say! We're so pleased you're happy with both the service and your jewellery. Enjoy it! The Created Brilliance Team

Oceniono na 5 z 5

It was easy to order

It was easy to order, and the customer service was excellent. when they ran out of the item I chose, they offered an alternative/ refund, or if I didn't mind a delay they would have the pair of earrings I chose made. They kept me informed of my orders progress and when it was ready sent it out straight away. The earrings are beautiful and I am very pleased with them

5 stycznia 2026
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Odpowiedź od Created Brilliance

Hi Claire, thank you for such a lovely review! We're really pleased we could find the right solution when stock ran short, and that the earrings were worth the wait. Enjoy wearing them! The Created Brilliance Team

Oceniono na 5 z 5

Proper customer service went beyond…

Proper customer service went beyond and above phenomenal earrings for my wife 👍🙏👌🎄definitely buying again

16 grudnia 2025
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Odpowiedź od Created Brilliance

Hi Ben, thank you — that means a lot! Really glad your wife loves her earrings and we look forward to helping you again. The Created Brilliance Team

Oceniono na 5 z 5

i found what i was looking for

i found what i was looking for, at the right price, ordered a few days before Christmas and they arrived very quickly, perfect, thank you.

22 grudnia 2025
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Odpowiedź od Created Brilliance

Hi Mrs Gooch, thank you! Really pleased we could deliver in time before Christmas. Enjoy your purchase! The Created Brilliance Team

Oceniono na 5 z 5

Great purchase

Great purchase, my gf loved the necklace and earrings, really appreciated the free upgrade to the bigger earrings, made our day very special

3 listopada 2025
Oceniono na 5 z 5

Brilliantly Created

A very good website and easy to find what I wanted. I had only one occasion to ring customer service and they were brilliant.

10 lipca 2025
Oceniono na 5 z 5

Absolutely amazing service

Absolutely amazing service! My fiancé got my engagement ring from CB (Freya ring) and I love it so much! I reached out on Instagram as I was struggling what wedding band would suit my ring best due to the setting of it. They passed me over to their studio who took photos and videos of all the rings I asked to see and gave me a few more options too and they did it so fast!

Cannot thank them enough for such a positive experience

1 lipca 2025
Opinia niezależna
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Odpowiedź od Created Brilliance

Hi Shauna, thank you so much for taking the time to write a review and for your kind words — we’re thrilled you love your Freya ring and had a positive experience with us. It was a pleasure to help you find the perfect wedding band! Selda, The CB Team.

Oceniono na 3 z 5

The actual ring is brilliant but the…

The actual ring is brilliant but the delays and communication were pretty abysmal.

3 czerwca 2025
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Odpowiedź od Created Brilliance

Hi Neil, Thank you for taking the time to leave a review. We're really glad to hear you love the ring. We're genuinely sorry about the delays and lack of communication. That’s not the experience we aim to deliver, and we completely understand your frustration. We’re already looking into what went wrong so we can do better in the future. If there’s anything we can do to make things right, please don’t hesitate to get in touch. Sharah, The CB Team.

Oceniono na 5 z 5

Best customer experience I’ve ever received!

This was by far the best customer service I’ve ever received. On the Thursday, I called the store to enquire about an item I’d seen on their website. I asked if they’d be able to share more images of the ring and within ten minutes I’d received two videos of the ring and two images along with it. One video was even taken outside so that I could see the ring in the natural light. I bought something to replace my wedding rings which I miss wearing since separating from my husband and I’ve ended up with the most beautiful ring, I literally received it the morning after, not even 24 hours had passed by the time of my initial enquiry! The ring is just so beautiful, extremely well made, the stone is set perfectly and I got it on offer too so this was an absolute bargain. I also need to mention the amazing packaging! The presentation and the quality of the ring and the box / bag and box it arrived in is outstanding and so tasteful. The ring looks so expensive, it’s easily the nicest ring I’ve ever owned and I’ve had some beauties in my time. Thank you so much. I will most certainly be coming back to you for more beautiful jewels in the future.

29 maja 2025
Opinia niezależna
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Odpowiedź od Created Brilliance

Hi Melissa, Thank you for taking the time to leave a review and thank you so much for your kind words — we're truly touched. It means a lot to us to know the ring and experience brought you joy, especially at such a meaningful time. We can’t wait to welcome you back again soon! Cristina, The CB Team.

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