I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After filling in long complicated insurance forms only to give up I found craft insure I gave the value of my boat and a few details and was provided with a good value price no long complicated forms... Zobacz więcej
Reakcja na opinię
After being with our initial insurance company for three years thinking they were giving us best price we used craftinsure online quote enquiry and found the same cover for more than £300 less than o... Zobacz więcej
Reakcja na opinię
Phone answered quickly and within two minutes. Helpful informative staff. Competitive quote quickly translated into a policy. Well done.
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Informacje dotyczące firmy
O CraftInsure
Napisane przez firmę
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Dane kontaktowe
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Zjednoczone Królestwo
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
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4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
When my boat insurance due.
When my boat insurance was due Craftinsure notified me with a quotation. I got 2 other quotes 1 was a third less and the other 50% more. The expensive one came back with a matching quote but Craftinsure gave a reduced rate taking 20% off. Although they did not meet the lowest price I decided to stay with them as they did try to compete without increasing the excess.
15 sierpnia 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to set up and price not to bad.
19 sierpnia 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Was insured in minuets as it is very…
Was insured in minuets as it is very easy to fill out forms on the their website ,which gave you a quote strait away so you could make a prompt response to there quote ,
19 sierpnia 2025
Odpowiedź od CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very easy to navigate
9 sierpnia 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Dealt with easily & efficiently.
Dealt with easily & efficiently.
Well done to staff member, forgot her name but she was very good.
I think maybe, not certain but Sarah rings a bell.
14 sierpnia 2025
Odpowiedź od CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
For 8 years happily accepted auto…
For 8 years happily accepted auto renewal for our boat insurance- via email communication.
Sent a letter to say cannot offer monthly payment plan and didn’t auto renew.
Terrible treatment of loyal customers- we didn’t see our post for 3 months because we were on our boat! Which is why we communicate everything via email!
12 sierpnia 2025
Opinia niezależna
Odpowiedź od CraftInsure
Hi Bev, thanks for taking the time to leave us a review.
I am sorry to hear this, in no way do we wish for our customers to have a bad experience whilst being with us and we would like the opportunity to discuss this properly.
So we are able to look into this further please can you email us at customersupport@craftinsure.com with your policy number.
We would love to help resolve this for you.
Kind Regards,
Teigan
Simple clear process
4 sierpnia 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great and simple to organise
Great and simple to organise. Easy to understand website.
2 sierpnia 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
All good-very easy to use the…
All good-very easy to use the website-with a quick price-would recommend
2 sierpnia 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Couldn't have been easier to get cover…
Couldn't have been easier to get cover and the price seems very reasonable as well. Level of cover is good too.
17 lipca 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very quick and easy
7 lipca 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick, easy, competitive…
Reviewing my boat insurance I found Craftinsure was easy to deal with and were more competitive than the current broker who had increased their costs by 35%.
3 lipca 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Easy to get a quote and good price
Easy to get a quote and good price. Had my previous boat insured with you.
1 lipca 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Extremely Disappointed – Would Not Recommend
I’m extremely disappointed with Craft Insurance.
After my outboard motor was stolen, the claims process has been nothing short of a nightmare:
It took over 3 weeks to get a payout, plus another full week wasted on back-and-forth communication;
The motor was valued at the bottom end of the market, with no regard for actual replacement costs;
They deducted 10% per year of use, meaning I lost 20% off the value, even though the item was in excellent condition;
And the final insult: I was told by an advisor to "look for a second-hand replacement on eBay" — seriously? Is this insurance or a joke?
It feels like I’ve entered a parallel universe, where the insurer’s job is to minimise payouts and send you off to fend for yourself.
I chose Craft Insurance expecting peace of mind, not delays, low valuations, and ridiculous suggestions.
Absolutely not recommended. A frustrating and disappointing experience.
4 lipca 2025
Opinia niezależna
Odpowiedź od CraftInsure
Hi Alexey
Claims on outboard motors are based on an indemnity value and so a deduction would be made for wear and tear.
I am sorry you were unhappy with the claims process due to this.
Kind Regards
Easy to renew and good value
2 lipca 2025
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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