I dealt with Alina to insure a 3rd boat she was genuinely really helpful she said she would phone back by 3 pm and straightaway I thought in the back of my mind she wouldn’t and I’d be chasing the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
After filling in long complicated insurance forms only to give up I found craft insure I gave the value of my boat and a few details and was provided with a good value price no long complicated forms... Zobacz więcej
Reakcja na opinię
After being with our initial insurance company for three years thinking they were giving us best price we used craftinsure online quote enquiry and found the same cover for more than £300 less than o... Zobacz więcej
Reakcja na opinię
Phone answered quickly and within two minutes. Helpful informative staff. Competitive quote quickly translated into a policy. Well done.
Reakcja na opinię
Informacje dotyczące firmy
O CraftInsure
Napisane przez firmę
We arrange specialist boat insurance for boaters who love what they do. We are a leading insurer for boat insurance in the UK and Ireland, with more than 25,000 policyholders.
Our team bring over 20 years of underwriting experience within the marine insurance industry, with boat owners at the helm! Our boat insurance policies are designed with boaters needs in mind, boats are our passion, and we understand the challenges involved.
As an online insurer, we aim to make the quotation process as easy as possible, offering you a boat insurance quote and cover in minutes. We offer a variety of cover for boats and crafts, from narrowboats and cruising yachts, to racing dinghies and paddleboards.
When the unexpected happens, the real value of Craftinsure comes into its own. You can notify us of a claim 24/7 and rest assured that it will be dealt with by our vastly experienced, first-class claims crew.
Dane kontaktowe
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Zjednoczone Królestwo
- 0345 260 7888
- customersupport@craftinsure.com
- craftinsure.com
Like what you've read?
4,7
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Smooth and easy
23 kwietnia 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Was recommended by the company I…
Was recommended by the company I purchased my boat from. Very easy to do online and competitively priced. Thank you very much.
24 kwietnia 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Efficient and reasonably priced.
The price was reasonable and it was easy to set up - I’ve not had to claim though. That would be the acid test! :)
19 kwietnia 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
This company is a total disgrace
This company is a total disgrace. They have taken money from me to insure my boat, when I read the conditions (thankfully I did) I called them to clarify it and I got a very rude, curt man on the phone with the manners of a pig. I would say stay away at all costs!!!!! I'm away back to my Haven Knox Johnston!!
20 kwietnia 2026
Opinia niezależna
Odpowiedź od CraftInsure
Hello Nigel, thank you for taking your time to leave us a review. We truly value your feedback.
Please accept our sincere apologies for the way the call was conducted. The attitude you describe is not in keeping with the level of service we expect our advisors to provide. Your feedback is being taken seriously, and the advisor involved, along with the wider team, will be spoken to so we can reinforce the importance of professionalism, clear communication, and making sure accurate information is given at all times.
I can see that as the agent stated, it does show in the policy documentation regarding the length of vessels we can cover. This can be found online prior to incepting a policy with us, and we provide our policyholders 14 days to read and review this to ensure it meets their needs, in compliance with FCA regulations, we offer a full refund should you cancel within the first 14 days. I can see that your refund is currently on the way back to you, and you should receive this within 3-5 working days.
Thank you again for bringing this matter to our attention and again if you are open to discuss this any further with ourselves, please contact us using below email, and a member of our team will get back to you shortly:
customersupport@craftinsure.com.
Kind Regards,
The Craftinsure Team
Great renewal service
18 kwietnia 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Great service. Eventually !!
once I got through to a human the service was great. took far too long to speak to somebody
17 kwietnia 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
easy to use website and quick decision
14 kwietnia 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Renewal is always a nervous event...
Renewal is always a nervous event...
The renewal quotation was a pleasant surprise and the website made payment easy. The documents are conveniently stored for future reference if required.
All in all, painless
10 kwietnia 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Found your site really poor to use
Found your site really poor to use, my wife had to do it as I don't have an application on my phone and she was pulling her hair out
12 kwietnia 2026
Odpowiedź od CraftInsure
Hello Lee, thanks for taking the time to leave us a review.
We are sorry to hear of this experience you had with using our website. We appreciate you providing us with this feedback and we will look into this with our web development team.
If there’s anything we can help with, please don’t hesitate to reach out to us at customersupport@craftinsure.com, we’re always happy to assist.
Kind regards,
The Craftinsure Team
Easy to arrange
Asked about policy before accepting cover, come back within a couple of days. All good continued with insurance cover easy to arrange good price cover was exactly what I required.
10 kwietnia 2026
Odpowiedź od CraftInsure
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
I cannot praise this company highly enough…
I cannot praise this company high enough. I was assisted by Alina, who went out of her way to ensure that I had the correct insurance for my motor boat. The whole process of choosing the correct insurance and guiding me through the different choices was done very smoothly and profesionally.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Just a brilliant service.
26 marca 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Swift uncomplicated and gave me exactly…
Swift uncomplicated and gave me exactly what I wanted
24 marca 2026
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Odpowiedź od CraftInsure
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.